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What Black Executives Really Want

WORK? That concept can be confusing because we all wear masks at work. One of the most extreme examples is the workforce at Disney theme parks. As soon as those people come out from behind the scenes, they are on stage—happy, smiling, and... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

careers began when men dominated the workforce and women shouldered all caregiving needs. Now a vicious cycle persists: Employees suffer in silence and eschew potentially helpful benefits, and employers assume that employees are coping... View Details

Keywords: by Danielle Kost; Health

22 Apr 2021
Blog Post

Launching the Women in Tech Initiative at HBS

evidenced by several industry-wide statistics: Women represent 47% of employees across all US job sectors, but the five largest tech companies (Amazon, Apple, Facebook, Google, and Microsoft) only have 34.4% women in their workforce... View Details

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

organizations. But, at the same time, they don't really want to shift employers every two to three years for their entire careers. Similarly, companies would grind to a halt if they had to replace large portions of the workforce on a... View Details

Keywords: by Lauren Keller Johnson

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

workforce training initiatives might also be viewed as public goods. “What this study and others that are at the cutting edge now are starting to show is that, as a result of technology, the boundaries of the firm are weakening,” says... View Details

Keywords: by Kristen Senz; Computer

Web

Charts & Statistics - Leadership

Influence: Medium 70 1970 s 19 Wage controls OSHA created Service economy expands Women enter the workforce in large numbers Influence: Medium-Low 80 1980 s 19 Air traffic controllers' union dismantled Union representation drops... View Details

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

their capital structures and switch capital providers as technology evolution and project systems evolve and scale. Great businesses identify, train, mobilize, and inspire their workforces to achieve tasks that individually seem... View Details

Web

2024 Reunion Presentations - Alumni

market? How are jobs affected as AI penetrates the workplace? What are the long-term consequences of COVID-19 on the workforce? What is the explanation for America having a record number of job openings and near record-low workforce... View Details

04 Jun 2025
Podcast

Vanguard's skills strategy for tech transformation

Can the shareholder-owned discount brokerage giant parlay its investments in enterprise and cloud infrastructure into an AI-enabled expansion into new markets while improving productivity and service delivery? CIO Nitin Tandon explains the global workforce strategy... View Details

15 May 2024
Podcast

Can work-based learning revive college-for-all?

Propel America CEO Chad Rountree on rethinking the high school-to-career transition to meet the needs of low-income students, colleges, and employers. View Details

09 Oct 2024
Podcast

Worker welfare: From theory to tangible good

Good Business Lab cofounder Anant Nyshadham on demonstrating the ROI of better worker conditions and getting from academic exercise to large-scale implementation. View Details

26 Mar 2025
Podcast

Erik Brynjolfsson on how AI is rewriting the rules of the economy

The Stanford economist unpacks AI’s impact on work and productivity, its limitations, and wider implications. He also lays out what organizations can do to get more out of the technology as they invest in the transformation. And he updates his longstanding research... View Details

04 Dec 2024
Podcast

Hospitality at work: Bridging opportunity and innovation

How do you foster inclusion, economic mobility, and a sense of purpose across a global organization with both franchise and direct employees? Laura Fuentes, Hilton CHRO, on supporting frontline workers and promoting from within in a traditionally high-turnover... View Details

Web

Partners - Managing the Future of Work

Partners Partners The Managing the Future of Work project thanks our partners, who play a key role in supporting our research helping business leaders, policy makers, and education and workforce institutions better navigate the unique... View Details

28 Aug 2024
Podcast

Marshall Goldsmith outlines the humble path to better leadership

The noted executive coach on the value of letting go of the past, taking candid and anonymous 360-degree feedback, and playing it forward. Also, spreading the word via a generative AI avatar. View Details

18 Jun 2025
Podcast

ETS’s Amit Sevak makes the case for continuous assessment

The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking? View Details

01 Jun 1998
News

Diversity and Community

imperative. (photograph by Jamie Tanaka) "At IBM," Gerstner said at the ceremony, "we're diverse by design, not mandate. With customers in more than 160 countries, our workforce has to reflect the rich array of cultures, perspectives, and... View Details

Keywords: Garry Emmons

20 Nov 2024
Podcast

Beyond exit interviews: Knowing why workers quit makes for better job matches

Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis of worker motivations, frustrations, and long-term goals, which can reduce costly turnover and make career development a collaborative process. Harvard Business School professor Ethan... View Details

21 May 2025
Podcast

Shake Shack’s test kitchen: Developing a good jobs and automation combo

Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office. View Details

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