Publications

13 Oct 2020
Video

Managers, respect your workers’ time by setting the right tone

September 2023
Case

Trilling Foods: Managing People with Data

By: Alexandra C. Feldberg and Jeffrey T. Polzer

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager... View Details

Keywords: Digital Transformation; Management Practices and Processes; Training; Organizational Change and Adaptation; Food and Beverage Industry; Retail Industry

12 Jun 2015
News

Report: In bitter energy debate, nobody wins

09 Feb 2016
First Look

February 9, 2016

During Recessions By: Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton Abstract—Why did productivity rise during recent recessions? One possibility is that average worker quality increased. A second is that each incumbent View Details

Keywords: Sean Silverthorne

Article

Preference Signaling in Matching Markets

Many labor markets share three stylized facts: employers cannot give full attention to all candidates, candidates are ready to provide information about their preferences for particular employers, and employers value and are prepared to act on this information. In this... View Details

Keywords: Signaling; Matching; Cheap Talk; Congestion; Market Design; Marketplace Matching; Communication; Job Search

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September 2011
Article

The Empire Struck Back: Sanctions and Compensation in the Mexican Oil Expropriation of 1938

By: Noel Maurer

The Mexican expropriation of 1938 was the first large-scale non-Communist expropriation of foreign-owned natural resource assets. The literature makes three assertions: the U.S. did not fully back the companies, Mexico did not fully compensate them for the value of... View Details

Keywords: Natural Environment; Assets; Value; Motivation and Incentives; Government and Politics; Strategy; Interests; Revenue; Non-Renewable Energy; Energy Industry; Mexico; United States

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12 Jul 2019
News

The short but destructive history of mass layoffs

13 Jul 2016
News

The high price of workplace stress

05 Jan 2022
News

Inside the New Workplace and the Ways Employers Are Trying to Retain Employees

January 20, 2022
Article

3 Steps to Help Companies Rebuild Trust During the Pandemic

By: Sandra J. Sucher and Shalene Gupta

Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. View Details

Keywords: COVID-19; Trust; Employee Relationship Management

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16 Sep 2014
News

Getting Stiffed In The Tipping Economy

15 May 2020
News

Purposeful Leadership in a Time of Crisis

October 2013 (Revised November 2021)
Case

Cynthia Carroll at Anglo American (A)

By: Gautam Mukunda, Lisa Mazzanti and Aldo Sesia

In 2007, Cynthia Carroll, the newly-appointed chief executive of mining giant Anglo American, was considering shutting down mines in South Africa for safety reasons, namely worker fatalities. No company had ever done so before. Carroll felt that operating a company... View Details

Keywords: Culture; Leadership; Gender; Safety; Working Conditions; Business Exit or Shutdown; Organizational Culture; Change Management; Mining; Mining Industry; South Africa

22 Mar 2011
News

Is It a Dream Job If You're Gone in a Year?

10 Mar 2022
News

Hybrid Is the New Normal (For Now)

August 1994
Case

Higashimaru Shoyu Company, Ltd. (B): Revitalizing the Organization

Documents how Higashimaru's plant manager converted a reluctant workforce into one that was open to change. Illustrates "human reengineering" and shows how the plant manager prepared workers for a factory modernization program. View Details

Keywords: Restructuring; Employees