Willingness To Pay - Publications - Faculty & Research

25 Jan 2016
Blog Post

3 Tips on Coming to HBS with a Partner

your partner would want – is he or she the very social type or do they need their down time? Pay attention to your partner's life outside of HBS and make time for the two of you. Calendar invites are a life... View Details

12 Aug 2002
Op-Ed

Using Big Business to Fight Poverty

understand the idea of a market in the first place. Nor was credit available to pay for farm supplies or equipment. Roads and electric power lines, such as they were, served the old collectives, not the new... View Details

Keywords: by George C. Lodge

07 Jun 2023
HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

competitive advantage and capture more value in two main ways—by increasing the customer’s willingness to pay or decreasing the minimum compensation paid View Details

Keywords: by Michael Blanding

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

not lower, profits. BSC customer profitability metrics are also highly actionable. If a company finds that an important customer is unprofitable, it should first look internally to see how it can improve its internal processes View Details

Keywords: by Robert S. Kaplan

30 Oct 2019
Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

startup. Liquidation follows and, along with it, a contentious auction of assets to pay creditors. “There are many things that entrepreneurs can do to fail well—in ways that... View Details

Keywords: by Danielle Kost

31 May 2021
News

How Three Survivors of the Tulsa Race Massacre Continue to Fight for Reparations 100 Years Later

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

And consumers are becoming less willing to pay for it in the price of GM's products. When dependency ratios become too burdensome, as in the case of Bethlehem Steel in 2001, where each worker was supporting... View Details

Keywords: by Jim Heskett

01 Jun 2004
News

Partners’ Club Strives to Broaden Appeal

to adjust to a new lifestyle and find support in others who have faced similar emotions and situations.” The club took a big step toward diversification by adding a men’s committee, which attracted ten... View Details

Keywords: Shawna Frieze; Section P; HBS Partner's Club; Colleges, Universities, and Professional Schools; Educational Services

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to... View Details

Keywords: by Danielle Kost

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

The coronavirus shock has disrupted more than jobs, supply chains, and financial markets. Your customer has changed fundamentally, too. The number one task for many companies now is discovering where their B2C and B2B customers have moved View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for... View Details

Keywords: by Rocio Wu

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

matters at hand, and demonstrating their willingness to listen. Leadership experts Frances Frei, the UPS Foundation Professor of Service Management at HBS, and Anne Morriss note that trust has three factors:... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

required to pay an administrative fee (the Industrial Funding Fee), which is based on a fraction of their self-reported sales. To encourage more accurate self-reporting, the... View Details

Keywords: by Carmen Nobel; Education

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

organizations practice it, as evidenced by macroeconomic trends? Is the basic premise even correct, given evidence from Europe, where less inequality prevails alongside slow growth? What do you think? To Read More : Don Delves, The View Details

Keywords: by James Heskett

01 Mar 2009
News

A New Approach to Health-Care Reform

executives of provider organizations, as well as hospital, insurance, drug, retail, and medical device companies; deans of medical schools; and employers, who pay the bulk of health-care costs. All these parties interact in an... View Details

Keywords: Deborah Blagg; Health, Social Assistance

15 Mar 2024
HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

vulnerability and willingness to compromise, so that your interlocutor knows you’re not looking for a fight. Steve could tell his mother, “I’ll miss living close to you,” and... View Details

Keywords: by Avery Forman

05 Aug 2015
News

Mobilizing the Public to Fight Bribery

least. He also realized that a large part of the problem was information asymmetry—the government agents are able to get bribes because they know how government works, while the people paying bribes don’t.... View Details

Keywords: Constantine von Hoffman; Executive, Legislative, and Other General Government Support; Government

June 2024
Article

Redistributive Allocation Mechanisms

By: Mohammad Akbarpour, Piotr Dworczak and Scott Duke Kominers

Many scarce public resources are allocated at below-market-clearing prices, and sometimes for free. Such "non-market" mechanisms sacrifice some surplus, yet they can potentially improve equity. We develop a model of mechanism design with redistributive concerns. Agents... View Details

Keywords: Equality and Inequality; Welfare; Mathematical Methods; Market Design; Cost vs Benefits

Citation

SSRN

Read Now

06 Apr 2017
News

From Lobster Traps to Border Fencing

A Massachusetts firm that makes wire mesh for lobster traps says its technology could save millions in building the US-Mexico border wall proposed by President Donald Trump. "It's difficult to climb, it's difficult View Details

Keywords: Donald Trump; homeland security; Fabricated Metal Product Manufacturing; Manufacturing

05 Aug 2015
News

Mobilizing the Public to Fight Corruption

Henry Motte-Munoz (MBA 2013) is cofounder of Bantay, an NGO that educates Filipinos about their rights to good government services and gives them tools to obtain these services without View Details

Publications