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Show Results For
- All HBS Web
(3,867)
- People (5)
- News (1,263)
- Research (2,189)
- Events (12)
- Multimedia (38)
- Faculty Publications (814)
- 06 Oct 2015
- Blog Post
Henry McGee: From HBO to HBS
might also want to check out this crazy new venture on the fifth floor of the Time & Life Building. It was something called “Home Box Office” and was premised on the idea that you could get people to... View Details
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to... View Details
Keywords: by Danielle Kost
- 23 Aug 2010
- Research & Ideas
The Drive to Acquire’s Impact on Globalization
frequently a win-lose exchange between nations which are unequal either in their power or in their willingness to enforce basic standards of human rights, worker safety, and environmental impact. Another... View Details
Keywords: by Paul R. Lawrence
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
not lower, profits. BSC customer profitability metrics are also highly actionable. If a company finds that an important customer is unprofitable, it should first look internally to see how it can improve its internal processes View Details
Keywords: by Robert S. Kaplan
- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
apology “builds a bridge” between the company and its stakeholders. 5. Invest in laid-off employees Companies can reinforce the bridge by committing to help downsized employees get back on their feet. Many organizations address this... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
matters at hand, and demonstrating their willingness to listen. Leadership experts Frances Frei, the UPS Foundation Professor of Service Management at HBS, and Anne Morriss note that trust has three factors:... View Details
- 05 Aug 2015
- News
Mobilizing the Public to Fight Corruption
Henry Motte-Munoz (MBA 2013) is cofounder of Bantay, an NGO that educates Filipinos about their rights to good government services and gives them tools to obtain these services without View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for... View Details
Keywords: by Rocio Wu
- 01 Jun 2004
- News
Partners’ Club Strives to Broaden Appeal
to adjust to a new lifestyle and find support in others who have faced similar emotions and situations.” The club took a big step toward diversification by adding a men’s committee, which attracted ten... View Details
- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
least. He also realized that a large part of the problem was information asymmetry—the government agents are able to get bribes because they know how government works, while the people paying bribes don’t.... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
organizations practice it, as evidenced by macroeconomic trends? Is the basic premise even correct, given evidence from Europe, where less inequality prevails alongside slow growth? What do you think? To Read More : Don Delves, The View Details
Keywords: by James Heskett
- 16 Mar 2015
- News
A Sustainable Approach to Physics Education
Ogden, who grew up in a working-class family, recalls the power of his own education, leading up to his time at HBS, where the idea of paying it forward was part of the School’s DNA. “There’s something in... View Details
- 21 Dec 2017
- News
Finding Opportunities to Grow and Lead
don't have to make all your own opportunities. There are some that we've made for you. You can depend that they are there. And let's reward the organizations that have really moved forward. “You have to... View Details
- 01 Mar 2009
- News
A New Approach to Health-Care Reform
executives of provider organizations, as well as hospital, insurance, drug, retail, and medical device companies; deans of medical schools; and employers, who pay the bulk of health-care costs. All these parties interact in an... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
The coronavirus shock has disrupted more than jobs, supply chains, and financial markets. Your customer has changed fundamentally, too. The number one task for many companies now is discovering where their B2C and B2B customers have moved View Details
- 29 Apr 2015
- Lessons from the Classroom
Use Personal Experience to Pick Winning Stocks
Let's face it: in most cases, the stock market knows what it's doing. With millions of people performing their homework and investing money in stocks they hope will pay off, it's hard for any one person to... View Details
- 01 Sep 2008
- News
Reality to News Biz: Drop Dead
have no choice but to pay — and pay more — for the precious little quality that survives this news depression. Any honest reporter will tell you as much. After all, at the... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
individual countries that are driving these flows, but rather that the willingness has to be on the part of international investors to take risks. And emerging markets can't... View Details
Keywords: by Martha Lagace
- 14 Mar 2011
- Research & Ideas
Keeping Credit Flowing to Consumers in Need
credit crunch? Nicolas P. Retsinas: In 2007 the nonprime mortgage market crumbled. Many of these products were predicated on ever-rising home values, which would enable owners to sell, pay off, buy again-a... View Details