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Show Results For
- All HBS Web
(1,428)
- People (3)
- News (312)
- Research (879)
- Events (1)
- Multimedia (9)
- Faculty Publications (383)
- 12 Dec 2006
- First Look
First Look: December 12, 2006
people) or not served at all. Third, the products and services they offer are simpler and cheaper than alternatives, but recipients view them as good enough. Fourth, they bring in resources in ways that initially seem unattractive to... View Details
Keywords: Martha Lagace
- 01 Sep 2003
- News
Kumar Mahadeva
Cognizant provides application outsourcing services and 24/7 software project management for a small but intensely loyal client base of large U.S. and European companies. Widely praised in the business press... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
convinced Washington to protect their property rights outside the United States. It also asks when and why the U.S. government got out of the business of sanctioning foreign governments that expropriated American properties. Most of my... View Details
- Web
Dean Srikant Datar Statements & Speeches | About
Garber’s message to the Harvard community earlier this week reflected on the disorienting tension the University recently has faced, recognized Claudine Gay’s service and leadership, and urged us to rededicate ourselves to free inquiry... View Details
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
Clinic: Growth Strategy 2015 by Michael E. Porter and Elizabeth O. Teisberg The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined... View Details
- 07 Jun 2016
- First Look
June 7, 2016
likelihood of meeting or beating analyst expectations. Collectively the results shed light on the effect of increased ownership concentration on tax avoidance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51123 June 2016 View Details
Keywords: Sean Silverthorne
- Web
Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School
Additionally, U.S. Steel drew upon the work of photographers serving in the company’s engineering corps, who were intimately familiar with the inner workings of the corporation. It also employed the services... View Details
- 06 Oct 2010
- Working Paper Summaries
Using What We Know: Turning Organizational Knowledge into Team Performance
- 30 Sep 2014
- First Look
First Look: September 30
staffing mandate of competence and integrity. National control over the United Nations is remarkably sticky; however, the influence of the United States has diminished as U.S. ideology has shifted away from its early allies. In spite of... View Details
Keywords: Sean Silverthorne
- Web
Cluster Studies - Institute For Strategy And Competitiveness
Development in Inner Cities Economic Development in Rural Areas Cluster Studies International Cluster Competitiveness Profiles Cluster Studies Cluster Studies Clusters are geographic concentrations of interconnected companies, specialized suppliers, View Details
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
and ultimately make the Internet less useful than it could be. Another important challenge is that if networks can't get new IP addresses, it will be harder to enter many technology businesses. Want to start a new ISP? Or run a service... View Details
- Web
Research - Behavioral Finance & Financial Stability
Toomas Laarits & Jeffrey Wurgler MAR 2022 What is the role of fiscal stimulus in the stock market? The authors study the stock market effects of the arrival of the three rounds of “stimulus checks” to U.S. taxpayers and the single round... View Details
- 13 Oct 2015
- First Look
October 13, 2015
set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a... View Details
- 10 Sep 2013
- First Look
First Look: September 10
Publications 2006 Regional Studies Spatial Determinants of Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen O'Connell Abstract—We analyze the spatial determinants of entrepreneurship in India in the manufacturing and View Details
Keywords: Sean Silverthorne
- Web
Partners & Fellows | Social Enterprise | Harvard Business School
Island United Nations World Food Programme United Negro College Fund U.S. Department of Education WGBH Educational Foundation Whitney Museum Of American Art Women's Educational and Industrial Union World Economic Forum World Wildlife Fund... View Details
- 2013
- Working Paper
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
Senot, Claire, Aravind Chandrasekaran, Peter T. Ward, and Anita L. Tucker. "The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance." Harvard Business School Working Paper, No. 14-024, September 2013.
- Web
Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School
concern took its place as the fourth-largest investment bank in the country. [13] Lehman Brothers, Kuhn, Loeb & Co. expanded its global financial markets, opening offices in Europe and Asia and serving in a financial advisory capacity in View Details
- 30 Mar 2010
- First Look
First Look: March 30
in which the responsibility for environmental policy-making is divided or shared between the central government and the (member) states. The attribution of decision-making power has important policy implications. This chapter compares the role of central and local... View Details
Keywords: Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related service areas.... View Details
Keywords: Martha Lagace
- 18 Aug 2009
- First Look
First Look: August 18
members' prior experience working with one another—is one mechanism that helps teams leverage the benefits of diversity in team member experience by alleviating coordination problems that diversity creates. We use detailed project- and individual-level data from an... View Details
Keywords: Martha Lagace