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  • All HBS Web  (1,663)
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    • News  (350)
    • Research  (1,080)
    • Events  (4)
    • Multimedia  (15)
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Show Results For

  • All HBS Web  (1,663)
    • People  (3)
    • News  (350)
    • Research  (1,080)
    • Events  (4)
    • Multimedia  (15)
  • Faculty Publications  (866)
← Page 28 of 1,663 Results →
  • June 2002
  • Case

Southwest Airlines in Baltimore

By: Rogelio Oliva, Jody Hoffer Gittell and David Lane
The number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion... View Details
Keywords: Strategy; Growth Management; Air Transportation; Service Operations; Air Transportation Industry; Maryland
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Oliva, Rogelio, Jody Hoffer Gittell, and David Lane. "Southwest Airlines in Baltimore." Harvard Business School Case 602-156, June 2002.
  • June 1975
  • Case

Marsh & McLennan (B)

Presents the results of a computer simulation of aircraft hull insurance. Discussion will focus on the interpretation of the results described. Designed to be handed out in class. Rewrite of an earlier supplement by P. Vatter. View Details
Keywords: Air Transportation; Insurance; Air Transportation Industry; Air Transportation Industry
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Jackson, Barbara B. "Marsh & McLennan (B)." Harvard Business School Case 175-290, June 1975.
  • January 2016
  • Case

Sentient Jet: The Uber of Private Jets

By: Anat Keinan and Sandrine Crener
Founded in 1999 in the Boston area, Sentient Jet had become a leading private aviation company in the United States. Its success was built on the introduction of a groundbreaking membership program that offered business travelers the flexibility and convenience of... View Details
Keywords: Private Jets; Private Aviation; Luxury; Luxury Service; Uber; Branding; Growth Strategy; Client Acquisition; Innovative Business Model; Disruptive Innovation; Collaborative Consumption; Disruption; Disruptive Business Model; Travel; Reputation Management; Sharing Economy; Word Of Mouth; Customer Engagement; Aircraft; Membership Programs; Loyalty Program; Brand Positioning; Brand Building; Brand Differentiation; Customer Service; Exceeding Consumer Expectations; 2-way Business Model; Marketing Partnerships; Netjet; Air Transportation; Entrepreneurship; Growth and Development Strategy; Air Transportation Industry
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Keinan, Anat, and Sandrine Crener. "Sentient Jet: The Uber of Private Jets." Harvard Business School Case 516-066, January 2016.
  • 2002
  • Other Unpublished Work

Make versus Buy in Trucking: Asset Ownership, Job Design and Information

By: George P. Baker and Thomas N. Hubbard
Keywords: Truck Transportation; Decision Choices and Conditions; Ownership; Transportation Industry
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Baker, George P., and Thomas N. Hubbard. "Make versus Buy in Trucking: Asset Ownership, Job Design and Information." January 2002.
  • July 1984 (Revised April 1997)
  • Case

British Airways

By: John A. Quelch
British Airways (BA) has recently introduced a global advertising campaign. The development of the campaign and its implementation are discussed. BA and advertising agency executives must renew the campaign and resolve issues pertaining to its future direction. View Details
Keywords: Air Transportation; Globalization; Advertising Campaigns; Air Transportation Industry; England
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Quelch, John A. "British Airways." Harvard Business School Case 585-014, July 1984. (Revised April 1997.)
  • 1983
  • Other Unpublished Work

Orbiting Space Observatory - HBS Analysis and Decision Case

By: J. Ronald Fox
Keywords: Decision Making; Air Transportation; Science; Air Transportation Industry; Air Transportation Industry
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Fox, J. Ronald. "Orbiting Space Observatory - HBS Analysis and Decision Case." October 1983.
  • September 2016 (Revised August 2018)
  • Supplement

United Airlines: More Out-and-Back Flying?: Case Supplement #1

By: Ryan W. Buell, Willy C. Shih and Michael W. Toffel
This spreadsheet supplement accompanies 617-010 United Airlines: More Out-and-Back Flying? and is intended to provide students with an opportunity to apply analysis concepts with real operational data. View Details
Keywords: Service; Service Excellence; Service Management; Operating Systems; Operational Complexity; Operational Disruptions; Operational Efficiency; Operational Focus; Air Transportation; Operations; Service Operations; Service Delivery; Air Transportation Industry; United States
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Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "United Airlines: More Out-and-Back Flying? Case Supplement #1." Harvard Business School Spreadsheet Supplement 617-701, September 2016. (Revised August 2018.)
  • 01 Jun 2015
  • News

Lessons from a Megacity

The first step in researching the public transportation system in Buenos Aires: send the private driver home. “How could we be there studying public transportation and not use it?” asks Eryn Schultz (MBA... View Details
Keywords: April White; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation
  • December 2024
  • Supplement

Norse Atlantic Airways

By: Willy C. Shih
Charles Duncan discusses the jobs that customers hire Norse Atlantic Airways to do, and the challenges associated with its low-cost long-haul business model. View Details
Keywords: Air Transportation; Business Model; Air Transportation Industry; Europe; United States
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Shih, Willy C. "Norse Atlantic Airways." Harvard Business School Multimedia/Video Supplement 625-701, December 2024.
  • 1992
  • Chapter

The Hubris of Regulated Competition in Airlines

By: R. H.K. Vietor
Keywords: Air Transportation; Governing Rules, Regulations, and Reforms; Air Transportation Industry
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Vietor, R. H.K. "The Hubris of Regulated Competition in Airlines." In Economic Regulation: Theory and History, edited by J. High. Ann Arbor, MI: University of Michigan Press, 1992.
  • April 1995
  • Case

USAir "Letters to Travelers" Campaign

By: Stephen A. Greyser and Norman Klein
Keywords: Advertising Campaigns; Air Transportation; Air Transportation Industry; Air Transportation Industry
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Greyser, Stephen A., and Norman Klein. USAir "Letters to Travelers" Campaign. Harvard Business School Case 595-105, April 1995.
  • 01 Jun 2004
  • News

The Sky’s the Limit

Flying has it all — science, freedom, beauty, and adventure,” says Robert A. Hamilton (MBA 1985), by way of quoting Charles Lindbergh. “I wholeheartedly agree.” These days, Hamilton is getting huge doses of those four elements at Seattle Avionics, the start-up aviation... View Details
Keywords: Seattle Avionics; Transportation; Transportation; Transportation
  • July 2006
  • Case

Boeing's e-Enabled Advantage

By: Lynda M. Applegate, Joseph S. Valacich, Mara Vatz and Christoph Schneider
Examines Boeing's new strategy of offering services to regain market dominance and help its struggling airline customers improve efficiency and profitability. View Details
Keywords: Air Transportation; Business Strategy; Marketing Strategy; Service Operations; Air Transportation Industry
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Applegate, Lynda M., Joseph S. Valacich, Mara Vatz, and Christoph Schneider. "Boeing's e-Enabled Advantage." Harvard Business School Case 807-011, July 2006.
  • February 1999 (Revised November 2000)
  • Case

FlightSafety International (A)

Describes the flight training industry and its premier competitor, FlightSafety International. Traces the rise and subsequent slowdown in the growth of this firm. View Details
Keywords: Safety; Strategy; Value Creation; Air Transportation; Business Growth and Maturation; Air Transportation Industry
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Rukstad, Michael G. "FlightSafety International (A)." Harvard Business School Case 799-113, February 1999. (Revised November 2000.)
  • 01 Jun 2014
  • News

Ready for Takeoff

previous World Cup and Olympic hosts. But the country's lack of transportation alternatives—particularly a useful rail system—has also put an extraordinarily heavy burden on the airlines to move fans to disparate match sites. "I don't... View Details
Keywords: Dan Morrell; Air Transportation; Air Transportation
  • October 2019 (Revised June 2020)
  • Supplement

Airbus vs. Boeing (G): New Planes and Upgrades (2011)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the first commercial flight of Boeing's 787 Dreamliner in 2011, three years after originally planned, as well as the first commercial flight of Airbus' superjumbo, the A380, in 2007. It also describes the companies' current endeavors in 2011,... View Details
Keywords: Airbus; Boeing; Product Development; Air Transportation; Projects; Competition; Air Transportation Industry; Air Transportation Industry
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Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (G): New Planes and Upgrades (2011)." Harvard Business School Supplement 720-382, October 2019. (Revised June 2020.)
  • 01 Mar 2009
  • News

Deep Discovery

The British luxury liner RMS Lusitania was torpedoed by a German submarine on its New York-to-Liverpool run in 1915. The ship sank in 300 feet of water off the coast of Ireland; 1,198 (including 128 Americans) of 1,959 passengers and crew perished in what was seen at... View Details
Keywords: Water Transportation; Water Transportation
  • November 2016
  • Supplement

Irregular Operations

By: Ryan W. Buell, Willy C. Shih and Michael W. Toffel
This video shows a dispatcher responding to an irregular operations situation caused by weather at an East Coast airport. View Details
Keywords: Service; Service Excellence; Service Quality; Operating Systems; Operational Complexity; Operational Disruptions; Operational Efficiency; Operational Focus; Air Transportation; Service Operations; Service Delivery; Air Transportation Industry
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Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "Irregular Operations." Harvard Business School Multimedia/Video Supplement 617-705, November 2016.

    Cyrus R. Smith

    Praised by his employees at American, Smith led the passenger transport revolution in the airline industry. Under Smith’s guidance, American became the first airline to use the popular DC-3 planes in 1936, allowing the carrier to turn its... View Details
    Keywords: Transportation
    • March 2024 (Revised February 2025)
    • Case

    Doing Business in Buenos Aires, Argentina

    By: Joseph B. Fuller, Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza and Zeke Gillman
    This case examines the challenges and opportunities of doing business in Argentina. It highlights Argentina's economic and political transformation in the decades leading up to 2024. The case gives an overview of some of the main obstacles faced by businesses operating... View Details
    Keywords: Business History; Business and Government Relations; Corporate Strategy; Transformation; Economy; Air Transportation; Air Transportation Industry; Transportation Industry; Argentina; Latin America; Buenos Aires
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    Fuller, Joseph B., Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza, and Zeke Gillman. "Doing Business in Buenos Aires, Argentina." Harvard Business School Case 324-108, March 2024. (Revised February 2025.)
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