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  • All HBS Web  (1,373)
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    • News  (285)
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  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

the unit level." Saravanan introduced the old/new, product-market 2X2 matrix to argue that top-down resource allocation is most appropriate when both products and markets are new. But he reminded us that "The decision on the View Details
Keywords: by James Heskett
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

probably never again amount to more than about 10 percent of total employment in any of the world's developed economies and (2) the return of manufacturing activity to the US will have to be accompanied by increased productivity, probably... View Details
Keywords: by James Heskett; Manufacturing
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

to all personal care products sold online by the five firms implies that customers spent an additional $300 million annually as a result of pricing algorithms, out of a total of about $6 billion in e-commerce revenue for the category.... View Details
Keywords: by Kristen Senz; Retail
  • 12 Mar 2012
  • Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

before—coordinating all the top minds in the top office. "CEOs are spending more and more time with their direct reports, in larger and longer meetings," says Julie M. Wulf, an associate professor of strategy at Harvard Business... View Details
Keywords: by Carmen Nobel
  • 21 Jul 2009
  • Research Event

Business Summit: Managing Human Capital—Global Trends and Challenges

ways, the human capital needed for globalization is lacking. Progress is required in important areas such as elevating more women to leadership positions and having talent strategies that incorporate diversity. Taking a longer-term view,... View Details
Keywords: Re: David A. Thomas
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

too long a period of time for the disruptive growth engine to function. Can the appropriate culture be created and rewarded and the process—or as Patel terms it, the "pathways" —be designed and managed successfully over... View Details
Keywords: by James Heskett
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

that are paying careful attention to the hiring, training, and rewarding of store employees. Our favorite example of a retailer that has used labor successfully is the online retailer Zappos.com. The company pays very careful attention to... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

business strategy 101 for most entrepreneurs, so why have so many mobile money service offerings failed? It’s a question being studied by Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. “You would think... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

to customer demand for inaccurate predictions. Taleb himself, in a new book, Antifragile: Things That Gain from Disorder, argues that organizations and individuals should build antifragile mechanisms, "anything that has more upside than downside from random... View Details
Keywords: by James Heskett
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

explains. "So you might get two totally different fMRI results that actually mean the same thing—or you may have two totally different stimuli create the desired effect of profound happiness, but for... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 18 Jun 2001
  • Research & Ideas

Tech Investment the Wise Way

potential value of new technologies by first holding them up against the company's business model.We argue that successful firms tend to interpret the potential value of nascent technologies in the context of the dominant business model already established in the firm.... View Details
Keywords: by Henry Chesbrough & Richard S. Rosenbloom
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

state-owned sovereign funds, led by Abu Dhabi and fueled mostly by oil revenues and trade surpluses, now total more than the value of the world's hedge funds and will grow by six times over just in the next seven years? Or that states... View Details
Keywords: by Jim Heskett
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

Frequent shopping programs that reward customers with discounts or other perks are commonplace in grocery stores, but many are not as effective in influencing buying behavior as they could be, argues HBS professor Rajiv Lal. "The... View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

rewarded with a new line of business that created revenues in excess of $200 million over the next several years. HP backed out of its efforts after two years with multimillion-dollar losses and a considerable amount of bad press. How did... View Details
Keywords: by Clark Gilbert; Technology
  • 03 Nov 2003
  • Research & Ideas

Making Money Making Movies

movie admissions was the highest since the late 1950s, and box office revenues grew to $9.5 billion. Internationally, box office grosses are even higher—also at record levels. Total grosses for 2003 will probably not be far behind. All of... View Details
Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

lobbying efforts in local and federal circles for stricter regulations governing Airbnb. The study focused on data from 2014, and the impact on hotels could be even greater today given Airbnb's strong growth since then. In addition to access to more rooms, travelers... View Details
Keywords: by Dina Gerdeman; Travel
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

Summing Up Can managers acquire ways of thinking or ways of learning from doctors? Managers can learn from an understanding of how doctors think. But whether the lessons are profound or even totally applicable was a matter of discussion... View Details
Keywords: by Jim Heskett
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

that over time they appear more skewed, more dispersed, and exhibit greater inequality. The share of total receipts realized by small agencies fell while that of large agencies rose. However, the position of mid-sized agencies appears to... View Details
Keywords: Martha Lagace
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

came up with surprising results: Between 2002 and 2007 (the years covered by the database), public firms increased their gross fixed assets (as a percentage of total assets) by 4.0 percent a year on average versus 9.7 percent at similar... View Details
Keywords: by Maggie Starvish
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

Resource Management Review Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations By: Edmondson, Amy C., and Jean-François Harvey Abstract—Cross-boundary teaming, within and across organizations, is an increasingly popular... View Details
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