Publications

November 2007
Case

Ockham Technologies: Living on the Razor's Edge (Abridged)

By: Noam T. Wasserman

Describes the issues facing a Founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case... View Details

Keywords: Selection and Staffing; Recruitment; Governing and Advisory Boards; Management Teams; Corporate Entrepreneurship; Job Cuts and Outsourcing; Information Technology

01 Dec 2011
News

Li & Fung's Global Footprint

Issue Focus: Leadership To keep pace with a fast-changing global business environment, “You’ve got to institutionalize the process of reinvention,” says William Fung. Photo courtesy Li & Fung Ltd. Issue Focus Making the Leadership Case Reimagining the MBA Related Links... View Details

Keywords: Roger Thompson; Miscellaneous Manufacturing; Manufacturing; Wholesale Trade

Web

2018 Symposium - Race, Gender & Equity

and facilitator training. Flora passionately advocates for the benefits of experiential learning. She has designed, directed, and staffed many experiential conferences, simulations, and retreats for executives on the dynamics of... View Details

01 Apr 1997
News

Facing the Music

Music, WEA (Warner), and UMVD (Universal). Each conglomerate owns, in part or in full, various "labels" - fully staffed companies that sign and groom artists, guide the album production process, and market the final product. Labels such... View Details

Keywords: Marguerite Rigoglioso

15 May 2020
Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

committed now to emerge more strongly out of this crisis? What can we afford? What are the implications for our staffing model? Individual-level observations On an individual basis there also are things we should not do and those that we... View Details

Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

09 Jul 2019
News

The Road to Impact

managed to get our 90 libraries open an extra 25 percent more hours per week. And it’s just because the way we staffed previously was just not efficient. Over the same period, our circulation—which had been flat for about 12... View Details

Keywords: Lisa Scanlon Mogolov; Educational Support Services; Educational Services; Ambulatory Health Care Services; Health, Social Assistance

01 Jun 2020
News

Prognosis

and hand sanitizer to every household in the city of Chelsea. We’re staffing a hotel that the cities of Chelsea and Revere have rented for people who need to be quarantined, and we’re providing medical and nursing care there. We are doing... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

02 Oct 2015
News

The ‘F’ Word

government approval of the first 100-percent American-owned medical manufacturing license since the American occupation and took over the joint venture. I learned from the experience to assure the loyalty of those working for me. I left Baxter, and acquired a US... View Details

Keywords: Walt Disney Studios

01 Dec 2010
News

The Transformers

children’s mental health ser-vices. In 2004, Youth Villages sought Bridgespan’s help in developing a strategic growth plan that charted expansion into six states, called for building a business development unit, and introduced new approaches to local View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

23 Aug 2016
First Look

August 23, 2016

charter middle school in Boston, explores new staffing and technology approaches in their quest to obtain what they term "jaw dropping" results. The team hopes to test and model for other schools solutions to specific educational... View Details

Keywords: Sean Silverthorne

01 Jun 2014
News

Ready for Takeoff

ten. Even TAM call centers are staffed with temporary operators fluent in the languages of the Cup teams. All of which seems like a lot to ask of a 39-year-old CEO who celebrated her first anniversary on the job last month. But Sender... View Details

Keywords: Dan Morrell; Air Transportation; Transportation

April 2006 (Revised March 2007)
Case

Drexel Burnham Lambert (A): "The Smartest People on Wall Street Can be Had"

By: Boris Groysberg, Anahita Hashemi and Brendan Reed

In February 1990, Drexel Burnham Lambert declared bankruptcy amid a slew of scandals. Equities chief Arthur Kirsch hoped to keep his high-performing 600-person team intact. Could he find a company that would take on such a massive group hire? Competitors were already... View Details

Keywords: Decision Making; Decision Choices and Conditions; Insolvency and Bankruptcy; Selection and Staffing; Leadership; Negotiation; Groups and Teams; Power and Influence; Society

Find at Harvard

May 1996
Background Note

The GM's Operational Challenge: Managing Through People

By: Christopher A. Bartlett and Ashish Nanda

Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details

Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value

03 Mar 2009
First Look

First Look: March 3, 2009

this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809091 Yoshiko Shinohara and Tempstaff Harvard Business School Case 409-049 The case presents a biographical portrait of Yoshiko Shinohara who founded Tempstaff in 1973, one of the largest... View Details

Keywords: Martha Lagace

April 2024 (Revised November 2024)
Case

Moderna: Pioneering a People Platform to Accelerate Science Innovation

By: Tatiana Sandino, Emil Dy and Samuel Grad

Moderna was founded in 2010 to explore how messenger ribonucleic acid (mRNA) could be used to create breakthrough medicines by encoding instructions for the body to create antibodies. When Stéphane Bancel (HBS 2000) took over in 2011, he bet on the potential of this... View Details

Keywords: Disruptive Innovation; Talent and Talent Management; Selection and Staffing; AI and Machine Learning; Digital Strategy; Innovation and Management; Leadership Development; Management Practices and Processes; Management Systems; Organizational Culture; Performance Evaluation; Alignment; Employee Relationship Management; Science-Based Business; Expansion; Pharmaceutical Industry; Biotechnology Industry; United States

January 2018
Case

Kids & Company: Entering the U.S.

By: Boris Groysberg, Matthew G. Preble and Katherine Connolly Baden

In April 2017, Victoria Sopik and Jennifer Nashmi, CEO and CFO (respectively) of Kids & Company, a Canadian childcare provider that they had co-founded in the early 2000s and developed into a nearly 100-unit enterprise, are discussing how the company should proceed... View Details

31 Jan 2017
Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

workers. Moreover, multinational companies pursued faster market growth abroad, often staffing these growth markets with their best and brightest. These trends were the real dark clouds on the horizon, with the immigration system being a... View Details

Keywords: by Staff

January 2010 (Revised April 2010)
Case

Credit Suisse Group: Managing Equity Research as a Business

By: Boris Groysberg, Paul M. Healy and Sarah Abbott

In 2003, in the midst of industry turmoil and company-specific challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse. Over a six-year period, Natella implemented and refined a new methodology for valuing equity research analysts, both... View Details

Keywords: Business Model; Change Management; Customer Satisfaction; Compensation and Benefits; Selection and Staffing; Balanced Scorecard; Organizational Change and Adaptation; Financial Services Industry

July 2024
Case

Wizards of the Coast and Magic: The Rebounding

By: Boris Groysberg and Tom Quinn

This case traces the history and growth of the Magic: The Gathering trading card game. From its development in 1993 by tiny studio Wizards of the Coast, to Wizards’ acquisition by toy giant Hasbro in 1999, to its evolution into a billion-dollar brand in 2023,... View Details