Publications

November 2017 (Revised July 2019)
Case

Project Moab at Hulu

By: C. Fritz Foley and James Weber

In 2015, Elaine Paul, CFO of Hulu, and the rest of the senior leadership team, must decide if they should offer a new, advertisement-free subscription service. At the time Hulu distributed a wide variety of content including in season current programing and earned... View Details

Keywords: Video On Demand; Subscriber Models; Media; Business Model; Decision Choices and Conditions; Media and Broadcasting Industry; Entertainment and Recreation Industry; United States

22 Feb 2019
News

Empowering a New Generation of Business Leaders

how the business model has changed,” says Luis Zuluaga (MBA 2001), who organized the event with Shirley Cardona (MBA 2012) and Lulu Curiel (MBA 2010). Zuluaga says Conde and McGee also referred to a recent... View Details

Keywords: Margie Kelley; Arts, Entertainment

Article

Reimagining the Balanced Scorecard for the ESG Era

By: Robert S. Kaplan and David McMillan

Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining... View Details

Keywords: ESG (Environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business and Stakeholder Relations

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09 Mar 2021
News

A For-Profit Business That Makes Education Accessible

learned at HBS was delivered before he even arrived on campus. Feerick was accepted to the School under a deferred admissions program and encouraged to spend 18 months in the business world before joining his cohort. During that time,... View Details

Keywords: April White

Web

New Venture Competition | Social Enterprise | Harvard Business School

for eligible graduate students across Harvard University to explore social entrepreneurship and test ideas for social innovation in a rigorous and supportive environment. Social Enterprise Track entries may include nonprofit, for-profit, and hybrid View Details

June 2013 (Revised July 2013)
Case

Blackstone Alternative Asset Management

By: Robin Greenwood, Luis M. Viceira and Jared Dourdeville

This case explores reasons for Blackstone Alternative Asset Management's (BAAM's) growth from 2007-2013, a time when the overall fund of hedge funds industry contracted substantially. Additionally, the case analyzes evolving business models and value propositions... View Details

Keywords: Hedge Fund; Fund Of Hedge Funds; Hedge Fund Industry Growth; Fund Of Hedge Funds Industry Growth; Evolving Business Models; Value Propositions In The Fund Of Hege Funds Industry; Business Model; Investment Funds; Growth and Development Strategy; Financial Services Industry; United States

01 Dec 2017
News

The Business Case (Or Not) for Sustainability

dire need for US federal policy to address climate change. RH: When you look at Europe, you see many companies agitating for some kind of carbon regulation and beginning to shift their business models in... View Details

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

global and a series of regional B Climate Collectives designed to support businesses to share what they are learning on topics such as how to move to a regenerative business model. How might you explore ways... View Details

23 Sep 2024
Blog Post

2024 Summer Internships in Business & Environment

prior to HBS was Advisor to the Secretary at the US Department of Labor. Lia Turrini (MBA 2025, Section B), Summer Internship: Summer Associate, Clean Energy Ventures CEV is a venture capital firm invest in early-stage startups commercializing disruptive energy... View Details

28 Mar 2025
Video

Argus Systems: Dubilier Grand Prize Winner, Student Business Track, 2025 New Venture Competition

July 2020 (Revised September 2020)
Case

Property Finder's Strategy for Online Classifieds in the MENA Region

By: Krishna G. Palepu, Gamze Yucaoglu and Fares Khrais

The case opens in 2020 as Michael Lahyani, founder and CEO of Property Finder, Dubai’s leading online real estate classifieds portal, contemplates the company’s five-year growth strategy.
Since its founding in 2005 in the United Arab Emirates (UAE), Property... View Details

Keywords: General Business; Real Estate; Entrepreneurship; Property; Strategy; Emerging Markets; Growth Management; Online Technology; Real Estate Industry; Technology Industry; United Arab Emirates; Saudi Arabia; Egypt; Turkey

2012
Book

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

By: Frances Frei and Anne Morriss

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details

Keywords: Customers; Business Ventures

Find at Harvard

March 2014 (Revised October 2015)
Case

Teach For China and the Chinese Nonprofit Sector

By: William C. Kirby and Erica M. Zendell

Teach For China was founded in 2008 with the mission of expanding educational opportunity across China. By 2013, Andrea Pasinetti's lofty dream had taken flight: over 300 graduates from top American and Chinese universities were participating in its 2-year teaching... View Details

Keywords: Nonprofit; China; Business And Government Relations; Business And Poverty; Business And Society; Emerging Market Entrepreneurship; Emerging Market; NGO; Education; Entrepreneurship; Social Enterprise; Emerging Markets; Non-Governmental Organizations; Nonprofit Organizations; Education Industry; China

04 Sep 2012
News

Harvard Business School Presents the 2012 Alumni Achievement Awards To Five Outstanding Graduates

Research Summary

Business and Low Income Sectors: The Creation of Economic and Social Value

In the last three decades, innovative commercial solutions have emerged in developing nations focusing on providing effective responses to the hugely underserved needs of low-income populations, both as consumers as well as active participants in productive value... View Details

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

organizations like Braver Angels and the Constructive Dialogue Institute. Encourage leaders to model humility and openness to different viewpoints, setting a tone that discourages stereotyping and contempt. Vincent Pons is the Byron Wein... View Details

Keywords: by Rachel Layne

26 Jun 2000
Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

Though the Internet has woven itself into most aspects of life, few fields have adopted it more actively, and at times controversially, than health care. What new business models in health care, based on the... View Details

Keywords: by Martha Lagace; Health

January 2018
Supplement

Jumia Nigeria PowerPoint Supplement

By: Ramon Casadesus-Masanell

Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details

Keywords: Retail; Marketplace; Inventory; Nigeria; Africa; Ecommerce; Funding; Business Ecosystems; Business Ecosystem; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; E-commerce; Retail Industry; India; Nigeria; Africa