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  • Faculty Publications  (51)

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  • All HBS Web  (1,680)
    • People  (7)
    • News  (617)
    • Research  (601)
  • Faculty Publications  (51)
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  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

professor who served as panel moderator, the money flow in venture capital may have been down 51 percent in 2001 compared to 2000, but the sum total was still greater than the previous eighteen or so years combined. Ed Kania, managing... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think View Details
Keywords: by Sarah Jane Johnston
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

Summing Up When Does Friction Trump Scale in the Corporate Life Cycle? This month's column raised the issue of size limits on an organization's ability to compete In today's global economy. The specific case... View Details
Keywords: by James Heskett; Retail
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

accomplished professors who dressed on the casual side more than students and other less-published attendees. They also noticed over the years that people tended to dress less formally at academic gatherings as they View Details
Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

Boeing and by selling time rather than engines—up-time, that is. The deal guaranteed that GE would keep the engines running for a quoted cost per hour, providing whatever parts, service, and related support might be needed over the View Details
Keywords: by James Heskett
  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

Looming over his colleagues at six feet, seven inches tall, Bos must contract his body more than most of us when operating a laptop, tablet, or smartphone. But many of us constrict our neck and hunch our... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 23 Apr 2020
  • Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

likely” to have changed employers, the researchers write. “What was surprising to us was the persistence of the effect—that, even seven years later, there was still a significant difference, whereas the... View Details
Keywords: by Rachel Layne; Financial Services
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

customers? We might need to buy more cloud storage.” CEO: “Ugh, I was hoping to keep our spending down before we close our A round next quarter, but I guess that’s a good sign that we’re selling. Revenue, yay!” “It became a unique badge... View Details
Keywords: by Julia Austin
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

characteristics have something in common: they are very strong predictors of lower ability to earn income, at least per person in the household. This fact is clear for the last three traits. But even old... View Details
Keywords: by Martha Lagace; Legal Services
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

complicated: the use of many words per sentence that featured a high percentage of complex, multisyllabic words, requiring a higher level of... View Details
Keywords: by Dina Gerdeman
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

little bit like the movie business. In years when you have Lord of the Rings, life is wonderful. But in years when you have Hollywood Cop, it's... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

Gareth Olds grew up toeing the poverty line. For years his parents struggled to support three children in Anchorage, Alaska, where food costs run high. His stepfather held down a steady but low-paying job as a dental assistant, and his... View Details
Keywords: by Carmen Nobel; Health
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

importantly, these gains were driven entirely by increases in exports, which as a percentage of GDP rose to 30 percent, much higher than the typical 20 percent that was the norm 10 View Details
Keywords: by George Serafeim
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

white counterparts." Ely's contribution, he went on to explain, is in developing theory about when and under what circumstances diversity leads to process gains or losses. The questions she asks, he said, include: How do... View Details
Keywords: by Martha Lagace
  • 05 Jul 2006
  • Research & Ideas

Reinventing the Dowdy Savings Bond

year comes in the form of an income tax refund. In 2001, the IRS returned $78 billion to families making less than $30,000 annually, for an average return of $1,546 View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

dinner, take a couple of hours every day to connect with the people in your life who should matter most. Q: You stress the importance of reading, writing, and public speaking.... View Details
Keywords: by Deborah Blagg
  • 08 May 2007
  • First Look

First Look: May 8, 2007

using data from the recent redesign of the NYC High School match, which places approximately 90,000 students per year, we document that the extent of potential efficiency loss... View Details
Keywords: Martha Lagace
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

helps the advertiser, then the ad might go viral. The stakes are high for advertisers. eMarketer estimates that online video advertising in the United States will increase from $1.1 billion in 2009 to $4.1 billion in 2013—an overall View Details
Keywords: by Carmen Nobel; Advertising
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

over a course of a career or in the flash of an eye—just ask Atlanta Falcons quarterback Michael Vick, who was a top endorsement target of clients such as Coca-Cola until he... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

if we take on the responsibility, we'll work to control our own costs. Health care is 17 percent of our gross domestic product. If we can drive down costs while improving outcomes, that will be much more favorable to our economy and to... View Details
Keywords: by Carmen Nobel; Health
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