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    • Research  (601)
  • Faculty Publications  (49)

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  • All HBS Web  (1,671)
    • People  (7)
    • News  (609)
    • Research  (601)
  • Faculty Publications  (49)
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  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

Boeing and by selling time rather than engines—up-time, that is. The deal guaranteed that GE would keep the engines running for a quoted cost per hour, providing whatever parts, service, and related support might be needed over the View Details
Keywords: by James Heskett
  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

Looming over his colleagues at six feet, seven inches tall, Bos must contract his body more than most of us when operating a laptop, tablet, or smartphone. But many of us constrict our neck and hunch our... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

their non-connected holdings. A replicating portfolio of connected stocks outperforms a replicating portfolio of non-connected stocks by up to 8.4% per year. Returns are... View Details
Keywords: Martha Lagace
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

book was actually in the works for almost three years before COVID. Having been deeply involved in the issues of virtual work and global work, I was convinced that people needed an action guide that they... View Details
Keywords: by Michael Blanding
  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

Gareth Olds grew up toeing the poverty line. For years his parents struggled to support three children in Anchorage, Alaska, where food costs run high. His stepfather held down a steady but low-paying job as a dental assistant, and his... View Details
Keywords: by Carmen Nobel; Health
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

show that the increase in the supply of credit reduced mortgage delinquency rates during the boom years but increased them in bust years. Finally, these effects are stronger for subprime and inelastic... View Details
Keywords: Sean Silverthorne
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

unhealthy working environment. Yet it shouldn't take a negative headline to move companies toward CSR. In fact, Rangan says, many owners and executives of large, successful corporations are driven by their conscience to give back.... View Details
Keywords: by Dina Gerdeman
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

than 14 million people employed in personal selling in the United States alone represent about 10 percent of the entire country's labor force, according to the US Department of Labor. In addition, companies... View Details
Keywords: by Roberta Holland; Retail
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

When working professionals were shifting to home offices a year ago as COVID-19 was spreading, comedians and pundits predicted that people would no longer need bras and pants that aren’t stretchy. Instead customers would make room for... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

Kristin S. Rhyne, MBA '99, would have loved to have the problems of reconciling employee priorities and juggling financial plans. Late last May, a year after incorporating Polished, she was still struggling... View Details
Keywords: by John S. Rosenberg
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

typical new player, for example, might spend over $100 million in advertising. "There is a big rush for market share," explains Crane. "Firms are gambling that when the dust settles, they will be one of the... View Details
Keywords: by Susan Young
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

professor in the Finance Unit: As an academic, my main reaction to the executive order is that this decision is absolutely not grounded in the facts. I spend a lot of energy teaching my students to look at... View Details
Keywords: by Staff
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

and inadequate care. In short, health care in the United States appears to be broken. Enter Harvard Business School's Life Sciences & Health Care Initiative, which brings together faculty from diverse parts View Details
Keywords: by Wendy Guild Swearingen; Health
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think View Details
Keywords: by Sarah Jane Johnston
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

over a course of a career or in the flash of an eye—just ask Atlanta Falcons quarterback Michael Vick, who was a top endorsement target of clients such as Coca-Cola until he... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

policy, and Covalence's EthicalQuote Rankings accounts for managerial activism in the two (of its 45) criteria that examine companies' support of politicians and lobbying practices. By undertaking the challenge View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 13 Jun 2005
  • Research & Ideas

Rescuing Products with Stealth Positioning

market and gain acceptance that might otherwise prove elusive. Although stealth positioning doesn't typically disrupt categories, it can give products a fresh run at the life cycle and keep them from... View Details
Keywords: by Youngme Moon
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

characteristics have something in common: they are very strong predictors of lower ability to earn income, at least per person in the household. This fact is clear for the last three traits. But even old... View Details
Keywords: by Martha Lagace; Legal Services
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

slow decision-making, lack of visibility, and organizational inconsistency. When the case protagonist, Kim Scott, started with Google in 2004, she wondered if she would still be there in several years as she... View Details
Keywords: Martha Lagace
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