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  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

behaviors can be seen as abrasive instead of assertive, arrogant instead of self-confident, and self-promoting instead of entrepreneurial. These perceptions can hold women back. "We cannot just tell women that if they want to take... View Details
Keywords: by Maggie Starvish
  • 28 Mar 2018
  • News

Fueling the Future

she anticipated customer needs, many crews and companies requested she come back. “I felt that I changed some people’s perceptions of the fitness of a woman in such a demanding job and environment,” she says. Since those early engineering... View Details
Keywords: Jill Radsken
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

gradually. You build a Honda Scooter, then a Honda Civic, then a Honda Accord, and then an Acura. There is a lot of theory and research on how consumer behavior and perception changes over time. And that change in image takes 10 to15... View Details
Keywords: by Sean Silverthorne; Advertising
  • 01 Feb 1997
  • News

Leading the Way In Negotiation and Decision Making

decision theory, Wu looks at the issues affecting people's perceptions of a negotiation - learning not just how people should make decisions but how, in fact, they do make decisions. Robinson, a social... View Details
Keywords: Judith A. Ross
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

show that increased competition is associated with greater inspection leniency, a form of illicit quality that customers value but is illegal and socially costly. Firms with greater numbers of local competitors pass customers at... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

countries between 1985 and 2000, we find that the growth effects of FDI increase when we account for the quality of FDI. Download the paper: http://www.hbs.edu/research/pdf/07-072.pdf How Well Do Social Ratings Actually Measure Corporate... View Details
Keywords: Martha Lagace
  • 19 May 2015
  • News

Getting Ready for Success

social impact, measured by such factors as higher tax contributions and lower health care costs. “Moreover, what people might not quantify,” she says, “is that our alumni’s success stories create positive ripples in their communities and... View Details
Keywords: Jill Radsken; Educational Services
  • Web

More Proof That Money Can Buy Happiness (or a Life with Less Stress) | Working Knowledge

of experiments, which are outlined in a forthcoming paper in the journal Social Psychological and Personality Science , The Sharp Spikes of Poverty: Financial Scarcity Is Related to Higher Levels of Distress Intensity in Daily Life .... View Details
  • 24 Sep 2014
  • Op-Ed

Take a Trim Tab Approach to Climate Change

society, business leaders face a crucial opportunity today to change that perception (and that reality). Meanwhile, behind the scenes, many thoughtful leaders throw up their arms, thinking, understandably, that my company is just a drop... View Details
Keywords: by Amy C. Edmondson; Energy; Utilities
  • 05 May 2011
  • Research & Ideas

How ‘Political Voice’ Empowers the Powerless

sorts, on an epic scale. “If you have a local leader who is from your social category, you are probably more likely to approach him or her for help.” As Harvard Business School professor Lakshmi Iyer and her colleagues discovered, it's... View Details
Keywords: by Maggie Starvish
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

subject, Ranjay Gulati examines the 'network resources' that arise from these ties, how successful firms manage these, and how they influence strategy, access to material resources, and perceptions of a firm's legitimacy held by key... View Details
Keywords: Martha Lagace
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of retirement.” Emotional... View Details
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

corporate sector is starting to wake up to the opportunity, but there is still much to be done. Perceptions are slow to change. Many business people still view inner cities as areas where there are no businesses, no workers to hold jobs,... View Details
Keywords: by Sean Silverthorne
  • July, 2024
  • Article

Consumer Protection in an Online World: An Analysis of Occupational Licensing

By: Chiara Farronato, Andrey Fradkin, Bradley Larsen and Erik Brynjolfsson
We study the demand and supply implications of occupational licensing using transaction-level data from a large online platform for home improvement services. We find that demand is more responsive to a professional's reviews than to the professional's... View Details
Keywords: Occupational Licensing; Consumer Protection; Perception; Experience and Expertise; Public Opinion; Governing Rules, Regulations, and Reforms; Demand and Consumers
Related
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

contribute to what we call the psychology of price. You can take the very same physical price and break it up into parts, bundle it with other items, ask for payment early, or ask for payment late, and change consumers'' perceptions of... View Details
Keywords: by Manda Mahoney
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

Claudine, Andrea Prat, and George Serafeim Abstract—We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that... View Details
Keywords: Dina Gerdeman
  • Web

There Are No HBS People, Just People Who Happen to Go to HBS - MBA

Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged Goods Education Energy Engineering... View Details
  • Web

Leading Race Work in Business Schools - Race, Gender & Equity

faculty member of the Wharton IDEAS lab (Identity, Diversity, Engagement, Affect, and Social Relationships), an affiliated faculty member of Wharton People Analytics, a Senior Fellow of the Leonard Davis Institute of Health Economics... View Details
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

Download the paper: http://www.hbs.edu/research/pdf/08-006.pdf Why We Aren't as Ethical as We Think We Are: A Temporal Explanation Authors:Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni, and Max H. Bazerman Abstract This paper explores the biased... View Details
Keywords: Martha Lagace
  • 17 Dec 2013
  • First Look

First Look: December 17

Bavel Abstract—Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current... View Details
Keywords: Carmen Nobel