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- All HBS Web (1,317)
- Faculty Publications (351)
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- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
was little they could do to address systemic problems of such magnitude. "I think of San Francisco as many layers of communities that see right past each other, but live right on top of each other," one MBA observed, noting that residents were more apt to... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
Concomitantly, the ability of companies to affect and measure the social interactions among customers has grown tremendously. Consequently, in assessing the full value of each customer to the firm it is no... View Details
Keywords: Sean Silverthorne
- 05 Sep 2007
- First Look
First Look: September 5, 2007
latter to price lower and thereby increase total consumer traffic. Download the paper: http://www.hbs.edu/research/pdf/08-010.pdf Exclusivity and Control Authors:Andrei Hagiu and Robin S. Lee Abstract We analyze platform competition for content in the presence of... View Details
Keywords: Martha Lagace
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
marketing can be used to create a political process that entices consumers (voters) rather than makes them cynical. "We wanted to elevate understanding of the power and importance of marketing as a force for social good," the... View Details
Keywords: by Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
Social Psychological & Personality Science Agent-based Modeling: A Guide for Social Psychologists By: Jackson, Joshua Conrad, David Rand, Kevin Lewis, Michael I. Norton, and Kurt Gray... View Details
Keywords: Carmen Nobel
- 23 Jun 2014
- Research & Ideas
In Venture Capital, Birds of a Feather Lose Money Together
collaborate with other networks, the professors advise. "Students come to HBS because, in addition to having access to great faculty like Yuhai, they get the opportunity to interact with other students who are extremely talented and... View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
creative edge, says Assistant Professor Roy Y.J. Chua. "Creativity is not always about coming up with something that is totally new—most often it is about connecting ideas to create something different," says Chua. "If you have a multicultural View Details
Keywords: by Michael Blanding
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
consequences that come from brokerage—occupying a bridging position between disconnected others in a network. By contrast, emerging models underscore social interactions and focus on brokering—the behavioral... View Details
Keywords: Dina Gerdeman
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Through Social Media: Passable Trust and the Paradox of Non-work Interactions By: Neeley, Tsedal, and Paul Leonardi Abstract—Despite the recognition that knowledge sharing among employees is necessary to... View Details
Keywords: Sean Silverthorne
- 03 Jul 2012
- First Look
First Look: July 3
well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies... View Details
Keywords: Sean Silverthorne
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds the brief interactions described in the helping literature. Such deep help consisted of... View Details
Keywords: Sean Silverthorne
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
1990s, these two historical trends met, as the concept of sustainable development spread to large conventional corporations, and visionary green firms scaled or were acquired by conventional big businesses. The concept of sustainability became View Details
Keywords: by Sean Silverthorne
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
addresses interventions that firms, governments, and other parties deploy to shape household financial outcomes: education and information, peer effects and social influence, product design, advice and disclosure, choice architecture, and... View Details
Keywords: Dina Gerdeman
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
deliverable that is customer-facing should be ready within 6 months. On Data.gov we put up our IT Dashboard, an interactive site that tracks Federal IT investments over time, in 60 days." A key aspect of the Data.gov case is the... View Details
- 07 Jun 2019
- Book
Are You a Digital Manager?
only when you must resolve a problem, you’ll be interacting only at time of pressure and even conflict—not the best way to begin or sustain a fruitful relationship. Even in a network of ongoing relationships built around long-term mutual... View Details
Keywords: by Martha Lagace
- 23 Aug 2011
- First Look
First Look: August 23
Discussion of new model of social enterprise that applies the venture capital model to social enterprise. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811053-PDF-ENG Redesigning a 401(k) Plan at... View Details
Keywords: Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
that technology diffuses slower to locations that are farther away from adoption leaders. This effect is stronger across rich countries and also when measuring distance along the south-north dimension. A simple theory of human View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
interactions reduce inefficiencies from information asymmetry. Second, banks price loans to cross-sell other fee business. These effects are additive. A one standard deviation increase in both bank relationship strength and cross-selling... View Details
Keywords: Sean Silverthorne
- 18 Aug 2009
- First Look
First Look: August 18
a purely social act with economic considerations. Download the paper: http://www.hbs.edu/research/pdf/10-012.pdf Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery Authors:David M. Cutler, Robert S. Huckman, and... View Details
Keywords: Martha Lagace
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
account for 96%–97% of this variance. Further analysis reveals that customers report relatively consistent satisfaction across transactions, but that some customers are habitually more satisfied than others. An empirical investigation of the satisfaction of 149,389... View Details
Keywords: Sean Silverthorne