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- All HBS Web
(2,997)
- People (39)
- News (690)
- Research (1,182)
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- February 2025
- Case
Hyperscaling Dreams: Ualá's Path from Startup to Fintech Champion
By: Juan Alcácer and Manuel Franck
Ualá, a fintech startup founded in Argentina in 2017 by Pierpaolo Barbieri, aimed to increase financial inclusion in Latin America through a digital platform linked to a prepaid card. After rapid success in Argentina, it expanded into Mexico and Colombia, acquiring... View Details
Keywords: Banks and Banking; Leadership; Venture Capital; Talent and Talent Management; Strategy; Credit; Business Startups; Profit; Growth and Development Strategy; Banking Industry; Argentina; Mexico; Colombia; Latin America
Alcácer, Juan, and Manuel Franck. "Hyperscaling Dreams: Ualá's Path from Startup to Fintech Champion." Harvard Business School Case 725-408, February 2025.
- 2008
- Working Paper
Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem
By: Robert S. Huckman and Bradley R. Staats
Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details
Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India
Huckman, Robert S., and Bradley R. Staats. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem." Harvard Business School Working Paper, No. 09-035, September 2008.
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
leaders in technical firms, which increasingly rely on teams to carry out strategically important projects, including adopting external innovations and developing new technologies internally. "As teams become even more widely used to... View Details
Keywords: by Hilah Geer
- Article
Traveling Agents: Political Change and Bureaucratic Turnover in India
By: Lakshmi Iyer and Anandi Mani
We develop a framework to empirically examine how politicians with electoral pressures control bureaucrats with career concerns as well as the consequences for bureaucrats' career investments. Unique micro-level data on Indian bureaucrats support our key predictions.... View Details
Keywords: Framework; Government and Politics; Investment; Competency and Skills; Personal Development and Career; Rank and Position; Forecasting and Prediction; India
Iyer, Lakshmi, and Anandi Mani. "Traveling Agents: Political Change and Bureaucratic Turnover in India." Review of Economics and Statistics 94, no. 3 (August 2012): 723–739.
- February 2008
- Exercise
Gerson Lehrman Group
By: Robert G. Eccles Jr. and David Lane
Gerson Lehrman Group (GLG) brought together decision makers in search of hard-to-find answers with specialized experts in nearly every imaginable field. Over time, GLG developed software to help minimize potential conflicts of interest among and between experts and... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Governance Compliance; Conflict of Interests; Competitive Advantage; Software; Consulting Industry
Eccles, Robert G., Jr., and David Lane. "Gerson Lehrman Group." Harvard Business School Exercise 408-076, February 2008.
- 2012
- Chapter
Structuring Consulting Firms
By: Tim Morris, Heidi K. Gardner and N. Anand
This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
Morris, Tim, Heidi K. Gardner, and N. Anand. "Structuring Consulting Firms." In The Oxford Handbook of Management Consulting, edited by Matthias Kipping and Timothy Clark. Oxford University Press, 2012.
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
small part of the larger whole. To a certain extent, this is because of the advantages of specialization that Adam Smith identified in pin manufacturing as long ago as 1776 in The Wealth of Nations. However, it goes beyond the economies of scale that accrue to the... View Details
- 27 Aug 2008
- Research & Ideas
Creating Leaders for Science-Based Businesses
Science Complex—four multistory buildings, due for completion in 2011—the centerpiece of the initial phase of Harvard's 300-acre development on the Boston side of the Charles River. New Management Skills... View Details
- 10 Feb 2020
- In Practice
6 Ways That Emerging Technology Is Disrupting Business Strategy
as a critical driver of competitive advantage. However, increasingly cutting-edge technology is developed as a shared resource where the core technology is freely available to anyone who wants to use it and it is frequently released as... View Details
Keywords: by Danielle Kost
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
not come at the expense of developing capacities, like critical reasoning, that prepare learners for long-run success in careers. Work-based learning, especially when combined with mentorship, can foster both View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- 16 Oct 2017
- Research & Ideas
The Most Successful Startups Have Hands-On Founders
performance, the researchers say. Founders are usually very busy people—they recruit key employees, raise funds, find a board, develop partnerships, set strategy, and design the organization, to name a few responsibilities. What often... View Details
Keywords: by Dina Gerdeman
- 16 May 2023
- In Practice
After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?
the ecosystem, which means investments in R&D and new product development will be curtailed. The financial system is far stronger today than it was in the Great Financial Crisis, but the economy was already somewhat wobbly. On the... View Details
- February 2021
- Case
Emma Dench: Leadership and Ancient Rome
By: Francesca Gino and Frances X. Frei
In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the language, ideas, and patterns of behavior that are relevant to... View Details
Gino, Francesca, and Frances X. Frei. "Emma Dench: Leadership and Ancient Rome." Harvard Business School Multimedia/Video Case 921-702, February 2021.
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
or opening ritual before diving into business. Think about creative bonding experiences—an online talent show? Recipe contest? Game night? Show-and-tell of each team member’s favorite piece of art or travel souvenir? These might even be ways for team members to show... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
retirement, Amabile and colleagues found that, for many, the transition begins smoothly enough but then develops into retirees questioning their own identity and puzzling over how to structure their days as their familiar work life fades... View Details
- July 2025
- Teaching Note
Hyperscaling Dreams: Ualá's Path from Startup to Fintech Champion
By: Juan Alcácer and Manuel Franck
Teaching Note for HBS Case No. 725-408. Ualá, a fintech startup founded in Argentina in 2017 by Pierpaolo Barbieri, aimed to increase financial inclusion in Latin America through a digital platform linked to a prepaid card. After rapid success in Argentina, it expanded... View Details
- September 2008
- Case
TCS: The MCA 21 Project
Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS's progression from a... View Details
Keywords: Experience and Expertise; Developing Countries and Economies; Globalized Firms and Management; Growth and Development Strategy; Service Operations; Projects; India
Upton, David M., and Bradley R. Staats. "TCS: The MCA 21 Project." Harvard Business School Case 609-024, September 2008.
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
toward a healthy economy and future gains? There are several levers such as investing heavily in robotics and labor-augmenting machinery, but immigration can also be a powerful way for countries to continue economic development and... View Details
- 05 Jul 2006
- What Do You Think?
How Important Is “Executive Intelligence” for Leaders?
selection and development of leaders. Some took issue with his definition, a few disagreed with his main thesis, and a number suggested the importance of executive intelligence as only one ingredient in leadership success. Stephen Burkett... View Details
Keywords: by James Heskett
- 12 Aug 2014
- First Look
First Look: August 12
Mexico. salaUno had grown from doing 75 cataract surgeries in its first month of operation to a high of 388 surgeries 21 months later. This case explores the challenges in scaling up a healthcare venture within a developing country.... View Details
Keywords: Sean Silverthorne