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- Faculty Publications (232)
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- All HBS Web (950)
- Faculty Publications (232)
- 09 Mar 2010
- First Look
First Look: March 9
descriptive study of these processes in an emerging category-modern Indian art. Discourse analysis revealed how market actors shaped the construction of meaning in the new category by reinterpreting historical constructs in ways that... View Details
Keywords: Martha Lagace
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
Summing Up This month's column, in the eyes of several respondents, represents the struggle of competitive strategies based on process versus product. When seen in this light, the triumph of speed over ideas, which many see as a reality,... View Details
Keywords: by James Heskett
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
Boston's Legal Sea Foods restaurant chain, where he met his future partner, Christopher Nessen. A production chef at the company, Nessen provided the culinary and technical expertise for Kettle Cuisine. He was well acquainted with the View Details
Keywords: Deborah Blagg
- 11 Sep 2012
- First Look
First Look: September 11
systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
forecasts as an input into the government budgeting-making process would probably reduce official forecast errors for budget deficits. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51324 College Tuition, Public... View Details
Keywords: Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
"the right environment" to promote accountability and head off future disasters. The corporate leaders we have interviewed say that culture isn't something you "fix." Rather cultural change is what you get after you've put new View Details
Keywords: Sean Silverthorne
- 09 Feb 2016
- First Look
February 9, 2016
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50453 November 2, 2015 Harvard Business Review The Best Ways to Hire Salespeople By: Cespedes, Frank V., and Daniel Weinfurter Abstract—Companies typically spend more on hiring in View Details
Keywords: Sean Silverthorne
- 05 Feb 2025
- Blog Post
Leadership with purpose: Redefining success and impact with Satpal Singh (SELP—India 4, 2019)
cutting-edge insights to drive change more effectively. What I didn’t expect was how profoundly the program would shift my approach to leadership and purpose. HBS taught me to think beyond processes and frameworks, focusing instead on... View Details
Keywords: All Industries
- 17 Feb 2011
- News
Field Report: Rwanda
a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve customer service for its... View Details
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
extraordinary growth. When he joined Stanley Works, the company had emerged from a period of expansion and, with sales flattening, had to shift its focus to cost control, a type of expertise Trani lacked. Three years into his tenure, he... View Details
- 01 Sep 2003
- What Do You Think?
To Whom Should Boards be Accountable?
shareholders to get the best price." In the experience I related, the board decided that the 20 percent discount involved in the sale to the desired bidder was just too much. Influenced in part by large shareholders, the board... View Details
Keywords: by James Heskett
- 23 Jan 2020
- News
Bringing Education Back Home
we attracted 180 students. By now we have over 1,200 students, from elementary school to college. “The way we modeled the school was about getting the students engaged in the learning process and discussing things, which was pretty much... View Details
Keywords: Educational Services
- 04 Feb 2025
- Blog Post
Leadership with Purpose: Redefining Success & Impact with Satpal Singh (SELP—India 4, 2019)
processes and frameworks, focusing instead on authenticity and the values that define impactful leadership. My career before HBS had been driven by extensive execution and deep functional expertise. I had been fortunate to work in various... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
early-stage venture capital firm Glasswing Ventures, Seseri is more focused on today’s “narrow” artificial intelligence: technology capable of mimicking human thought processes and learning when applied to a specific task. “If you go... View Details
Keywords: April White
- 01 Jun 2022
- News
Case Study: Glass Half Full
leave them in bins that are collected for free by Neutrall’s partner. “In the process of building an American carbon-neutral supply chain, our partners essentially allowed us to build and scale a private, local recycling network,” notes... View Details
- 01 Apr 1996
- News
"Foundations" Paves the Way for Entering MBAs
assigned a function in production, research and development, sales and marketing, or administration. In a day-and-a-half of real time - comprising twenty-minute action rounds, planning rounds, and instruction on specific topics such as... View Details
- 03 Aug 2022
- News
Hungry for Change
on the back of the package. Eventually, “I really started focusing on the actual ingredients I was putting in my body,” she recalls. When she did, Flynn discovered that a diet of nutritionally rich, minimally processed foods gave her more... View Details
Keywords: April White
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
that recent literature has discussed "various ways to steer customer interactions to sale opportunities," the authors assert that the topic of effective service delivery has almost entirely been overlooked. "Before being able to generate... View Details
- 13 Jul 2010
- First Look
First Look: July 13
between the FASB and the IASB would allow GAAP to better respond to market forces. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1413775 The Effect of Market Leadership in Business Process Innovation: The Case(s)... View Details
Keywords: Martha Lagace
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
stated that their ventures were separate from their parent company, but their daily work processes indicated otherwise. Online sales reps still reported to and had offices near their print managers, for... View Details
Keywords: by Clark Gilbert & Joseph L. Bower