Sales Model - Publications - Faculty & Research

10 Jun 2002
Research & Ideas

Disruption: The Art of Framing

stated that their ventures were separate from their parent company, but their daily work processes indicated otherwise. Online sales reps still reported to and had offices near their print managers, for example. This direct reporting and... View Details

Keywords: by Clark Gilbert & Joseph L. Bower

24 Aug 2016
Research & Ideas

Can Obamacare Be Saved?

company to pull out of the exchanges. The largest health insurer in the US, UnitedHealth Group, never really embraced the exchanges in the first place and has also suspended the sale of many of its plans on the exchanges for 2017.... View Details

Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization becomes, the tougher one View Details

Keywords: by James Heskett; Retail

07 Aug 2006
Research & Ideas

Whatever Happened to Caveat Emptor?

faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details

Keywords: by Sean Silverthorne; Retail

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

You want people to touch your product and actually get the brand experience. You could get to a point where stores like Best Buy become just showrooms and fulfillment is done by Amazon because they are much more efficient at it. I could envision a time when some of... View Details

Keywords: by Sean Silverthorne; Retail

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

an average of 20 to 30 minutes just to learn how to shop in most text-based Internet grocery-shopping systems. By contrast, it takes them only two to three minutes to learn how to shop in a 3-D virtual store modeled after a familiar... View Details

Keywords: by Raymond Burke; Retail

29 May 2018
First Look

New Research and Ideas, May 29, 2018

countries for the period 2001–2010. We uncover the following stylized facts: In emerging Asia, real depreciations are associated with faster growth of firm-level total factor productivity (TFP), sales and cash-flow, higher probabilities... View Details

Keywords: Dina Gerdeman

25 Mar 2014
First Look

First Look: March 25

effects of monetary policy parameters and macroeconomic shocks on nominal bond risks, using a New Keynesian model with habit formation and discrete regime shifts in 1979 and 1997. The increase in bond risks after 1979 is attributed... View Details

Keywords: Sean Silverthorne

10 May 2016
First Look

May 10, 2016

Decline and Encarta's Emergence By: Greenstein, Shane Abstract—The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft’s Encarta in 1993 led to sharp... View Details

Keywords: Carmen Nobel

09 Dec 2015
Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

economy. “A platform owner may imitate them and enter their markets by offering similar products,” Zhu explained. “Before you build your business model around platforms, you need to think about how to minimize the risk from these... View Details

Keywords: by Carmen Nobel; Retail; Technology; Web Services

19 Oct 2010
First Look

First Look: October 19, 2010

One explanation for these patterns is that U.S. firms are organized in a way that allows them to use new technologies more efficiently. A model of endogenously chosen organizational form and IT is developed to explain these new micro and... View Details

Keywords: Sean Silverthorne

02 Jul 2013
First Look

First Look: July 2

characteristics, such as risk aversion and talent; firm characteristics, such as ownership; detailed measures of managerial practices relative to incentives, dismissals, and promotions; and measurable outcomes, for the firm and for the manager. A parsimonious View Details

Keywords: Anna Secino

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

Xu Abstract—We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions... View Details

Keywords: Dina Gerdeman

21 Apr 2003
Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

How's this for a mission statement: We make crummy products for non-consumers. But if you think that's the idea for an "F" paper in business school, you haven't been paying attention to success stories ranging from Henry Ford's first View Details

Keywords: by Sean Silverthorne

15 Sep 2011
Research & Ideas

High Ambition Leadership

Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of leadership. Leadership is thought of as a... View Details

Keywords: by Martha Lagace

03 Jun 2008
First Look

First Look: June 3, 2008

association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private... View Details

Keywords: Martha Lagace

23 Jul 2001
Research & Ideas

How the Giants of Enterprise Seized the Future

with our own money, we'll maybe add a store or two." Sam Walton died in 1992, a year in which Wal-Mart ran more than 1,900 stores with over 430,000 employees. Sales topped $55 billion, making it the world's largest retailer, and... View Details

Keywords: by Richard S. Tedlow

26 Jan 2004
Research & Ideas

What Developing-World Companies Teach Us About Innovation

another example of this approach. Headquartered in Monterrey, Mexico, CEMEX is a nearly century-old company that has become in the past few decades the third-largest cement company in the world by volume, selling to customers in more than sixty countries; its View Details

Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

have the resources, ideas, and ability to quickly pivot the deployment our sales strategy in a new format? How are we going to differentiate when our new mode of communication is the same as everyone else?” Skills needed now: Making... View Details

Keywords: by Boris Groysberg and Robin Abrahams

28 Oct 2008
First Look

First Look: October 28, 2008

explanation why markets with two-sided platforms are often characterized by incompatibility with one dominant player who may subsidize access to one side of the market. Specifically, we model competitive interaction between two platform... View Details