Restaurants - Publications - Faculty & Research

26 Mar 2025
News

Alumni Explore a Changing Hong Kong; Meet the Leader: HBS Club of Singapore

Cohen, and Time Management for Mortals by Oliver Burkeman. Favorite restaurant in Singapore? My favorite restaurant is Elemen, which serves wholesome, meatless local food in a modern format. View Details

Keywords: Margie Kelley

19 Nov 2020
News

How Panera’s CEO Learned to Go Against the Grain

Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its furloughed... View Details

Keywords: Food Services and Drinking Places; Hospitality

Portrait Project

Ginger Jiang

Our small group was eating dinner at a restaurant in downtown Siem Reap, Cambodia, when the live music suddenly stopped: The drummer of the band had had a seizure. It was in this awful silence – and in the chaos that followed – when I... View Details

06 Dec 2021
News

Tipping Point

tips impractical, explains Nyamumbo, but cryptocurrencies don’t have the same transaction fees, which could allow someone buying a cup of coffee to leave a tip for the coffee farmers at the same time they leave one for the barista. Approximately 80 percent of American... View Details

Keywords: April White; Food Manufacturing; Manufacturing

Profile

Erika Sanchez

the kinds of opportunities they offer. Now I look at the way companies run and how they are aligned with my values.” For her summer internship, Erika will be working in Business Strategy for Danaher in Portland, Oregon. After graduation, Erika says she wants something... View Details

01 Dec 2014
News

3-Minute Briefing: Nagisa Manabe (MBA 1991)

you’re the head of marketing for a logistics company. My parents emigrated here from Japan. There were very few Japanese restaurants in Washington, D.C. when I was growing up, so my grandmother would pack sea-mail packages to us every... View Details

Keywords: Julia Hanna

Fast Answer

FIELD Global Immersion Resources: Colombia

style="font-family:"Arial",sans-serif">To begin, enter industry and geography keywords in search (ex: beauty India, or View Details

04 Dec 2012
First Look

First Look: December 4

reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. We apply this approach to reviews from Yelp.com to derive optimal ratings for each View Details

Keywords: Carmen Nobel

Fast Answer

FIELD Global Immersion: South Korea

Korea, or restaurants Korea). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports ("Consumer Lifestyles in South... View Details

Profile

Jeremy Lipstein

more traditional private-equity role at Windjammer Capital Investors, then in a three-week association with a small but growing chain of "fast/casual" restaurants, B.Good. "It was eye-opening," Jeremy says of the View Details

Fast Answer

Africa: research, news, analysis

restaurants kenya). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports ("Consumer Lifestyles in South... View Details

01 Sep 2024
News

Action Plan: Yes, Chef!

Wolfgang Puck (OPM 53, 2019)—aka the father of California cuisine, OG celebrity chef, and culinary empire-builder—began his career as a disgraced cook’s apprentice at a hotel restaurant. At 14, he’d been eager to take the post just outside his Austrian hometown: Not... View Details

Keywords: Christine Speer Lejeune

11 Oct 2016
First Look

October 11, 2016

shed light on the effectiveness of paid search, we design and analyze a large-scale field experiment on the review platform Yelp.com. The experiment consists of roughly 18,000 restaurants and 24 million advertising exposures—randomly... View Details

Keywords: Sean Silverthorne

01 Mar 2006
News

The Little Ice-Cream Company That Could

opportunity came knocking four years later when college fraternity brother William F. (“Rick”) Cronk (AMP 92, 1983), with whom he shared the daily commute, invited Rogers to join him as a partner in a restaurant venture. Rogers hesitated... View Details

Keywords: Roger Thompson; Food Manufacturing; Manufacturing

01 Jun 2020
News

How Sports Should Use Its Timeout

path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care,... View Details

16 Apr 2001
Research & Ideas

Making the Most of Government Upheaval

markets, trade tariffs, and taxation virtually overnight in 1991, sending shock waves throughout its economy. For YPF, at the time heavily diversified in cinemas, airlines, hotels, and restaurants in addition to energy, the first order of... View Details

Keywords: by Nancy O. Perry

02 Oct 2000
Research & Ideas

The Dubious Logic of Global Megamergers

Also, McDonald's has already shouldered some of the costs of establishing quick-service restaurant formats locally. Sell Out. Even in cases where the big deal makes sense, it may be better for your company's shareholders if you're the... View Details

Keywords: by Pankaj Ghemawat & Fariborz Ghadar

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

on firm exit in the restaurant industry, exploiting recent changes in the minimum wage at the city level. We find that the impact of the minimum wage depends on whether a restaurant was already close to the... View Details

Keywords: Dina Gerdeman

20 May 2008
First Look

First Look: May 20, 2008

oversight at a chain restaurant company. Prestley Blake founded Friendly Ice Cream in 1935 with his brother, and the two created a chain of full-service restaurants. In 1979 they sold the business and retired. In 2000, Blake became... View Details

Keywords: Martha Lagace

20 Dec 2024
News

Clubs Open HBS Doors for Local Leaders; Meet the Club Leaders: HBS PRIDE; Favorite Reads of 2024

book, An Unfinished Love Story: A Personal History of the 1960s, stands out. And I do binge watch lots of British crime dramas—a guilty pleasure. John: I most recently binge-watched a show on Netflix called Heartstopper. Favorite View Details