Restaurants - Publications - Faculty & Research

26 Jan 2015
News

The Ingredients for Success

something in a different way.” Markowitz was surrounded by creative types recently as she presented NOCHI’s plans to a group that included restaurant owners, tourism officials, chefs, and food business entrepreneurs. Ti Martin stood up to... View Details

Keywords: Tyler Bridges; Food Services and Drinking Places; Hospitality; Educational Services

04 Dec 2012
First Look

First Look: December 4

reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. We apply this approach to reviews from Yelp.com to derive optimal ratings for each View Details

Keywords: Carmen Nobel

14 Nov 2019
News

Keeping Red Lobster Fresh

building on a sound foundation. But even when you do those things, the truth is, most of the people driving by your restaurant still don't know you've done those things because they're focused on other things, your View Details

Keywords: Food Services and Drinking Places; Hospitality

08 Jun 2023
Blog Post

Koppert Cress: Macro Greenhouses, Microgreens

company. However, Baan undeniably remains the central force behind Koppert Cress, and his deep knowledge of botany, business, and gastronomy will be difficult to replicate when he steps down. 4. B2B versus B2C: Koppert Cress sells exclusively to View Details

02 Jan 2018
Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

that stands between the consumer and the provider. You don't see this problem in food service - where restaurants pile on needless amounts of food just to charge for more of it. If customers don't like being charged needlessly, they will... View Details

Keywords: by Sean Silverthorne

28 Oct 2024
Blog Post

It Takes a Village: Global Field Courses at Harvard Business School

checklists. Whenever there is a new IFC location, or if it’s been a few years since an assessment visit, they need to check and update details such as hotel Wi-Fi quality, access to smaller meeting rooms, restaurants that can accommodate... View Details

01 Sep 2024
News

Action Plan: Yes, Chef!

Wolfgang Puck (OPM 53, 2019)—aka the father of California cuisine, OG celebrity chef, and culinary empire-builder—began his career as a disgraced cook’s apprentice at a hotel restaurant. At 14, he’d been eager to take the post just outside his Austrian hometown: Not... View Details

Keywords: Christine Speer Lejeune

Profile

Erika Sanchez

the kinds of opportunities they offer. Now I look at the way companies run and how they are aligned with my values.” For her summer internship, Erika will be working in Business Strategy for Danaher in Portland, Oregon. After graduation, Erika says she wants something... View Details

01 Dec 2014
News

3-Minute Briefing: Nagisa Manabe (MBA 1991)

you’re the head of marketing for a logistics company. My parents emigrated here from Japan. There were very few Japanese restaurants in Washington, D.C. when I was growing up, so my grandmother would pack sea-mail packages to us every... View Details

Keywords: Julia Hanna

01 Sep 2010
News

Start-Ups "R" Us

which enables Web sites to protect themselves from online attacks; Diagnostics For All, a nonprofit that develops low-cost disease diagnostics for the developing world; and Finale, a Boston-area chain of upscale restaurants specializing... View Details

Keywords: Roger Thompson; meta

01 Jun 2020
News

How Sports Should Use Its Timeout

path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care,... View Details

Profile

Jeremy Lipstein

more traditional private-equity role at Windjammer Capital Investors, then in a three-week association with a small but growing chain of "fast/casual" restaurants, B.Good. "It was eye-opening," Jeremy says of the View Details

Fast Answer

Africa: research, news, analysis

restaurants kenya). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports ("Consumer Lifestyles in South... View Details

11 Oct 2016
First Look

October 11, 2016

shed light on the effectiveness of paid search, we design and analyze a large-scale field experiment on the review platform Yelp.com. The experiment consists of roughly 18,000 restaurants and 24 million advertising exposures—randomly... View Details

Keywords: Sean Silverthorne

01 Sep 2018
News

New Ways to Stay Connected

For more information on any of the programs featured here, please contact us at alumni@hbs.edu. Alumni Dinner Series John Power (MBA 1974) and Todd Doersch (MBA 1983) hosted second-year MBA students at Remington’s restaurant in Chicago in... View Details

16 Apr 2001
Research & Ideas

Making the Most of Government Upheaval

markets, trade tariffs, and taxation virtually overnight in 1991, sending shock waves throughout its economy. For YPF, at the time heavily diversified in cinemas, airlines, hotels, and restaurants in addition to energy, the first order of... View Details

Keywords: by Nancy O. Perry

02 Oct 2000
Research & Ideas

The Dubious Logic of Global Megamergers

Also, McDonald's has already shouldered some of the costs of establishing quick-service restaurant formats locally. Sell Out. Even in cases where the big deal makes sense, it may be better for your company's shareholders if you're the... View Details

Keywords: by Pankaj Ghemawat & Fariborz Ghadar

20 May 2008
First Look

First Look: May 20, 2008

oversight at a chain restaurant company. Prestley Blake founded Friendly Ice Cream in 1935 with his brother, and the two created a chain of full-service restaurants. In 1979 they sold the business and retired. In 2000, Blake became... View Details

Keywords: Martha Lagace

20 Dec 2024
News

Clubs Open HBS Doors for Local Leaders; Meet the Club Leaders: HBS PRIDE; Favorite Reads of 2024

book, An Unfinished Love Story: A Personal History of the 1960s, stands out. And I do binge watch lots of British crime dramas—a guilty pleasure. John: I most recently binge-watched a show on Netflix called Heartstopper. Favorite View Details

Keywords: Margie Kelley

Fast Answer

FIELD Global Immersion Resources: Colombia

style="font-family:"Arial",sans-serif">To begin, enter industry and geography keywords in search (ex: beauty India, or View Details

Publications