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  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

that these findings are important to the field of management is that all good leaders, among other things, teach as well as learn. It requires careful listening and responding, often to individual needs. I suspect that they apply the same... View Details
Keywords: by Jim Heskett
  • Article

Megastudies Improve the Impact of Applied Behavioural Science

By: Katherine L. Milkman, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley Whillans, Jonathan Zinman and Angela L. Duckworth
Policy-makers are increasingly turning to behavioural science for insights about how to improve citizens’ decisions and outcomes. Typically, different scientists test different intervention ideas in different samples using different outcomes over different time... View Details
Keywords: Policy Making; Behavioral Science; Behavior; Change; Decision Making; Policy
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  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

to draw more women to apply: Make it easier for candidates to know whether they are qualified. Instead of using vague language about the experience or skills candidates need in job postings, be more precise about expected qualifications.... View Details
Keywords: by Kara Baskin
  • March 2013
  • Article

Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

By: Daniel M. Cable, Francesca Gino and Brad Staats
Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
Related

    Rational Habit Formation

    Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

    • 27 Nov 2017
    • Blog Post

    Joining a Start-up: 10 Lessons Along the Way

    Apeksha Kothari is a second-year student who spent her summer at www.RareCarat.com, a start-up that guides consumers on where to buy their diamond engagement ring. She will be heading back post-graduation as their Chief Operating Officer. Here, she reflects on her... View Details
    Keywords: Entrepreneurship; Consumer Products / Retail
    • February 2025
    • Article

    Improving Customer Compatibility with Tradeoff Transparency

    By: Ryan W. Buell and MoonSoo Choi
    Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
    Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
    Related
    • 13 Sep 2011
    • First Look

    First Look: September 13

    prosocial behavior associated with licensing. The results of a laboratory experiment and a large field experiment converge to support our account. Read the paper:... View Details
    Keywords: Sean Silverthorne
    • Web

    Placement - Doctoral

    Kim Strategy, 2020 Placement: INSEAD Dissertation: Field Experiments on the Barriers Firms Face in Realizing Gains from Data Advisors: Dennis A. Yao (Chair), Rebecca M. Henderson , Michael Luca , and Amanda... View Details
    • 14 Sep 2021
    • HBS Seminar

    Dashun Wang, Northwestern

    • 28 Feb 2018
    • HBS Seminar

    Kartik Hosanagar, Wharton, University of Pennsylvania

    • 03 Jan 2007
    • First Look

    First Look: January 3, 2007

      Working PapersCan Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The pricing of health products in the... View Details
    Keywords: Sean Silverthorne
    • 26 Apr 2024
    • HBS Case

    Deion Sanders' Prime Lessons for Leading a Team to Victory

    After retiring from playing sports in 2006, Sanders became a commentator and then moved into football coaching. In 2020, he took over at Jackson State University in Mississippi, joining a losing program whose budget was one-thirtieth of its competitors. The View Details
    Keywords: by Avery Forman; Sports
    • Web

    The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    research. Harvard’s role in the Hawthorne experiments gave rise to the modern application of social science to organization life and lay the foundation for the human relations movement and the field of... View Details
    • 20 Sep 2021
    • Blog Post

    Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.

    strategic plan for the North American market.” Upon his return to HBS for his EC year, Laitsas reflected on his experience at Nike and was strategic with his next moves. “I thought ‘How do I make myself more impactful for Nike or other... View Details
    • Research Summary

    Overview

    Pushing decision authority downward and increasing employee autonomy have become watchwords for the modern organization. Leaders of contemporary organizations view efforts to replace “command and control” systems with less-hierarchical approaches to organizing as... View Details
    Keywords: Formalization; Teams; Decentralization; Hierarchy; Organizational Design; Organizational Structure; Self-managing Organizations; Future Of Work; Flat Organization
    • 2019
    • Working Paper

    The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

    By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno
    Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details
    Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance
    Related
    • 24 Oct 2013
    • Working Paper Summaries

    When $3+$1 > $4: The Effect of Gift Salience on Employee Effort in an Online Labor Market

    Keywords: by Duncan Gilchrist, Michael Luca & Deepak Malhotra
    • 2015
    • Working Paper

    Expertise vs. Bias in Evaluation: Evidence from the NIH

    By: Danielle Li
    Evaluators with expertise in a particular field may have an informational advantage in separating good projects from bad. At the same time, they may also have personal preferences that impact their objectivity. This paper develops a framework for separately identifying... View Details
    Keywords: Prejudice and Bias; Performance Evaluation; Experience and Expertise
    Related
    • 12 Nov 2008
    • First Look

    First Look: November 12, 2008

    The design of the New York City (NYC) High School match involved tradeoffs among efficiency, stability, and strategy-proofness that raise new theoretical questions. We analyze a model with indifferences—ties—in school preferences. Simulations with View Details
    Keywords: Martha Lagace