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Show Results For
- All HBS Web
(1,303)
- News (186)
- Research (980)
- Events (2)
- Multimedia (3)
- Faculty Publications (464)
- Web
Skydeck - Alumni
growth Leading with Heart How personal tragedy shaped the empathetic management style of Panera CEO Niren Chaudhary (AMP 191) A Playbook for Progress Coauthors Jacqueline Adams (MBA 1978) and Bonita Stewart (MBA 1983) offer a way forward... View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
the core of the near-miraculous turnaround Joly spearheaded at the company during the 2010s. Joly stepped in as CEO of Best Buy in 2012, just after its quarterly profits plummeted by 91 percent and its stock price hit a nine-year low.... View Details
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
sourcing and environmental impact; Creative innovation growth platforms worthy of our coffee; Deliver a sustainable economic model. The case provides a behind-the-scenes look at how the coffee company moved forward on these goals,... View Details
- 20 Apr 2010
- First Look
First Look: April 20
a certain port, and shippers could keep track of their shipments. Since steamships were very costly to build and operate, cable communication would then allow profitability as ships could be continuously transporting full loads of cargo.... View Details
Keywords: Martha Lagace
Benson P. Shapiro
Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details
Keywords: apparel; banking; beauty products; brokerage; chemical; computer; consulting; e-commerce industry; electrical equipment; electronics; financial services; food; high technology; industrial goods; information; information technology industry; internet; investment banking industry; manufacturing; marketing industry; metals; plastics; printing; professional services; software; steel; telecommunications; wholesale
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
moving in favorable directions. McCool confirmed his belief in the strategy when he confidently told the employees to stay the course, to keep improving the performance driver measures on the scorecard. And his faith was soon confirmed: By the end of the year, Mobil... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 09 Oct 2012
- First Look
First Look: October 9
organization wishing to profit from big data. Read the article: http://hbr.org/2012/10/data-scientist-the-sexiest-job-of-the-21st-century/ Great Leaders Don't Need Experience Author:Gautam Mukunda Publication:Harvard Business Review 90,... View Details
Keywords: Sean Silverthorne
- Web
2023 Reunion Presentations - Alumni
what causes the pursuit of new growth initiatives to face far more risk from friendly-fire incidents than external forces? In this session, we explore the dynamics described by Professor Clayton Christensen’s work on disruptive innovation... View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
officer Ken Lay made him president of Enron's new trading operations. In 2001, Skilling was named CEO. Before 1997, Enron was an innovative and profitable player in the newly deregulated natural gas industry. Skilling's big idea was to... View Details
- February 2022 (Revised May 2025)
- Case
Resident 2020
By: Jeffrey F. Rayport and Thomas O. Jones
Launched in 2016, Resident was a leading player in the direct-to-consumer bed-in-a-box mattress market, where it was one of at least 175 venture-backed companies competing in the space. By late 2020, it had realized over $500 million in revenue, profitability in the... View Details
Keywords: Digital Marketing; Business Growth and Maturation; Operations; Entrepreneurship; Competitive Strategy; Initial Public Offering; Decisions; Marketing Strategy; Cash Flow; Demand and Consumers
Rayport, Jeffrey F., and Thomas O. Jones. "Resident 2020." Harvard Business School Case 822-114, February 2022. (Revised May 2025.)
- September 2008 (Revised June 2013)
- Case
Odyssey Healthcare
By: Robert F. Higgins, Virginia Fuller and Umer Raffat
In January 2001, Dick Burnham, CEO of Odyssey Healthcare, and Odyssey's Board of Directors were considering selling the hospice care company to a larger provider or making an initial public offering (IPO). With 38 hospice locations in 21 states, Odyssey had been... View Details
Keywords: Liquidity; Venture Creation/development; Hospice; Venture Capital; Financial Liquidity; Business Exit or Shutdown; Business Growth and Maturation; Business Plan; Entrepreneurship; Health Industry; United States
Higgins, Robert F., Virginia Fuller, and Umer Raffat. "Odyssey Healthcare." Harvard Business School Case 809-052, September 2008. (Revised June 2013.)
- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
about speaking up at work, incidents in which catastrophe is narrowly averted rise to the surface, spurring important growth and systems improvement. “People don't pay enough attention, especially in the business world, to the potential... View Details
- Web
Strategy Curriculum - Faculty & Research
Sustaining Competitive Advantage Eric J. Van den Steen Fall 2025 Q1 1.5 Driving Profitable Growth (also listed under Technology & Operations Management) Juan Alcacer , Raffaella Sadun Fall 2025 Q2 1.5 Global... View Details
- Web
Business Finance Course Online | HBS Online
Show Hide Details Concepts The Capital Allocation Problem How to Grow: Organic vs. Inorganic Growth Distributing Cash to Shareholders Distribution Motivations Featured Exercises Capital allocation decision... View Details
- Web
Online Entrepreneurship & Innovation Courses | HBS Online
months, 5-6 hrs/week Apply by November 3 $6,500 Credential On Demand Launching Tech Ventures Professor Jeffrey Bussgang Gain proven frameworks to build a viable, valuable tech venture that can profitably scale and attract venture capital.... View Details
- May 2011 (Revised March 2012)
- Case
InterfaceRAISE: Sustainability Consulting
By: Michael W. Toffel, Robert G. Eccles and Casey Taylor
InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface Inc., a carpet manufacturer recognized as a global leader in corporate environmental sustainability. This case illustrates the challenges... View Details
Keywords: Problems and Challenges; Integrated Corporate Reporting; Corporate Social Responsibility and Impact; Entrepreneurship; Performance; Environmental Accounting; Profit; Marketing Strategy; Human Resources; Business Model; Leveraged Buyouts; Salesforce Management; Consulting Industry; Manufacturing Industry
Toffel, Michael W., Robert G. Eccles, and Casey Taylor. "InterfaceRAISE: Sustainability Consulting." Harvard Business School Case 611-069, May 2011. (Revised March 2012.)
- Web
Online Business Strategy Courses | HBS Online
Certificate Courses (6) Disruptive Strategy Professors Rory McDonald & Clayton Christensen Strengthen your capacity to create winning strategies and bring innovations to market by discovering customer jobs to be done and aligning your business’s resources, processes,... View Details
- 01 Dec 2023
- News
A More Accommodating Approach
Shelly Nooner (GMP 33, 2022) had already proven herself to be visionary and execution-focused during her two decades at Trimble, an industrial technology company that provides hardware, software, and services across agriculture, construction, geospatial, and... View Details
Keywords: Jennifer Gillespie
- December 2001 (Revised February 2003)
- Case
Netherlands:The, A "Third Way?"
By: Bruce R. Scott and Jamie Matthews
The economic success of The Netherlands in the 1960s can be attributed to Dutch wages that were kept substantially below those in neighboring countries. But increased pressures in the 1970s led to a wage explosion, which in turn pushed unemployment and disguised... View Details
- October 2006 (Revised March 2007)
- Case
Production I.G: Challenging the Status Quo
By: Andrei Hagiu, Tarun Khanna, Felix Oberholzer-Gee, Masako Egawa and Chisato Toyama
In July 2006, Mitsuhisa Ishikawa wondered how he could further enhance the success and visibility of his animation production company headquartered in Tokyo, Production I.G. For the year ended May 2006, Production I.G. had sales of 5,439 million yen ($47.3 million),... View Details
Keywords: Business Growth and Maturation; Competitive Advantage; Markets; Animation Entertainment; Going Public; Growth and Development Strategy; Motion Pictures and Video Industry; Tokyo
Hagiu, Andrei, Tarun Khanna, Felix Oberholzer-Gee, Masako Egawa, and Chisato Toyama. "Production I.G: Challenging the Status Quo." Harvard Business School Case 707-454, October 2006. (Revised March 2007.)