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  • All HBS Web  (3,090)
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  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

in which it earns its way by becoming a trusted partner and adviser to business unit executives. Figure 1, below, shows a typical set of services that HR, IT, and finance units offer their internal clients. Consider first the HR unit. Can it benchmark the cost of View Details
Keywords: by Robert S. Kaplan; Service
  • 21 Jun 2011
  • First Look

First Look: June 21

Authors: Ferguson, Niall, and Moritz Schularick Publication: International Finance 14, no. 1 (2011) Abstract For the better part of the past decade, the world economy has been marked by an economic order that combined Chinese export-led View Details
Keywords: Sean Silverthorne
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

the company. The program expanded beyond India to Germany, the United States, Brazil, Canada, the Czech Republic, and Ireland. So far about 100 people have been hired for jobs including software developer or tester, business analyst, and... View Details
Keywords: by Roberta Holland; Technology
  • 25 Jun 2013
  • First Look

First Look: June 25

governments have started to list state-owned enterprises, have selected professional managers to run them, and have given them more financial autonomy. We argue that the transformation from owner and manager to majority shareholder has... View Details
Keywords: Anna Secino
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

temporary salary cut and that Aon’s country leaders had worked together “to determine the most equitable way to apply a temporary salary reduction to our broader colleague base and developed a tailored approach based on a set of criteria,... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

vaccination efforts. In contrast to the product-centric view employed to develop and distribute the vaccines, the shots-in-arms problem of convincing people to be vaccinated requires patient- or customer-centric solutions. [div... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

in the multi-agent settings in which these decisions typically occur. In this paper, we develop a model that extends neural nets techniques to capture recognition processes in groups of decision-makers. We use the model to derive some... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

analyzes the fiscal impact of this loss of talent for a developing country by examining human capital flows from India to the U.S. The escalation of the emigration of highly skilled professionals from India... View Details
Keywords: Martha Lagace
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

indulge me personalizing aspects of the covenant-creation process. From the first moment in the classroom, the teacher is laying the groundwork to create a covenant with students—a relationship where the student develops faith in the... View Details
Keywords: by Martha Lagace; Education
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

faculty; the program is also supported by a very professional and skillful administrative team. Although it is a new program, GMP actually grew out of two other longstanding programs with a deep tradition and knowledge base at the School,... View Details
Keywords: by Martha Lagace
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

industries agile enough to meet their professional and personal needs. Employees also have greater agency to demand the working conditions they want. In the past, employers have had the upper hand during times of economic uncertainty, but... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

friend, more workers are scaling back, stepping away, or choosing alternative professional opportunities that help them balance these demands. Companies that ignore this emerging crisis risk losing their hardest-to-find and highest-paid... View Details
Keywords: by Danielle Kost; Health
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

number of investments in Brazil. Things will calm down." Added another: "My impression is that the arguments are very biased in favor of the developed country. Secondly, the developed countries are... View Details
Keywords: by Martha Lagace; Manufacturing
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

  Working PapersFinding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya Authors:Nava Ashraf, Xavier Gine, and Dean Karlan Abstract In much of the developing world,... View Details
Keywords: Martha Lagace
  • 23 Dec 2014
  • First Look

First Look: December 23

Bandiera, Oriana, Andrea Prat, and Raffaella Sadun Abstract—We develop a new survey instrument to codify CEOs' diaries in large samples and use it to measure the labor supply of 1,114 family and professional... View Details
Keywords: Carmen Nobel
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

employee-employer relationship pays off for both parties? The most effective executives and managers are applying these strategies: 1. Align career growth with company goals. When a company helps its employees develop expertise that... View Details
Keywords: by Lauren Keller Johnson
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

professional accounting firm, conduct an audit of the records pertinent to this dispute and to mail the results to the employee. (This would be far less expensive than going to court.) Having this information would diminish the employee's... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • Research Summary

Current working papers

Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details

  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

professionals and have added other stressors. [div class=infogram-embed data-id=_/VtWZQANR832VXBHD5uwk][/div] The view across industries To better understand variations across industries, the researchers compared the survey results with a... View Details
Keywords: by Kristen Senz
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

avoidable ways. This article is based on the analysis of hundreds of work diaries from professionals describing everyday events that involved high-level managers in their companies. The analysis uncovered four major types of actions that... View Details
Keywords: Sean Silverthorne & Carmen Nobel
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