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Show Results For
- All HBS Web
(955)
- News (51)
- Research (836)
- Events (1)
- Multimedia (1)
- Faculty Publications (382)
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
rewarding high-performing teachers, and retraining and/or firing badly performing teachers," the paper states. In the United States, India, and China, managerial use of incentives are much more common... View Details
Keywords: by Carmen Nobel
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
issue of Medtronic's performance standards, I found that goals and deadlines were routinely set, missed, and then simply adjusted. Poor performance was rationalized by excuses. Even View Details
Keywords: by Bill George
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
performing costly medical procedures. And that’s a problem, argues Senior Fellow Robert S. Kaplan, the Marvin Bower Professor of Leadership Development, Emeritus, at Harvard Business School. “It becomes obvious that you can make the... View Details
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
you don't model the importance of sweating the details. Downturns expose the weaknesses in your internal systems, observes Chuang. Technical expertise—the ability to solve cash flow problems, interpret what customers are really saying, or set up effective View Details
Keywords: by Melissa Raffoni
- 04 Jun 2008
- News
Whistle While You Work
bought into that, too, until one day he had a transformational insight. “The conductor’s power depends on his ability to make other people powerful. I started paying attention to how I was enabling my musicians to be the best performers... View Details
- June 1998
- Article
Reward, Intrinsic Motivation, and Creativity
By: B. A. Hennessey and T. M. Amabile
Comments on R. Eisenberger and J. Cameron's (see record 1996-06440-007) discussion on the impact of reward on creativity. The authors argue that Eisenberger and Cameron overlooked or failed to adequately explain several demonstrations of lower creativity on rewarded... View Details
Hennessey, B. A., and T. M. Amabile. "Reward, Intrinsic Motivation, and Creativity." American Psychologist 53, no. 6 (June 1998): 674–675.
- 27 Jan 2014
- Research & Ideas
Family CEOs Spend Less Time at Work
a CEO's incentive to perform is in large part tied to what happens when he or she does not perform—a risk of getting ousted. But aligning a board to say we're going to start looking for someone else is a lot... View Details
Keywords: by Carmen Nobel
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
quota. This raises a key question for sales managers: What kind of quota is the most motivating? Could salesforce performance be kick-started if that quota incentive was delivered more frequently? The answer... View Details
Keywords: by Carmen Nobel
- 01 Jun 1998
- News
Short Takes
positive motivational value, how employees at lower levels viewed the fairness of incentive plans, and whether incentives had an effect on corporate performance. The results were surprising. Most noteworthy:... View Details
Keywords: Orna Feldman and Caroline Chauncey
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
conversations, they reflected on key issues. Edited excerpts follow. Brian Hall focuses his teaching and research on performance management and incentive systems. He has provided expert testimony on View Details
Keywords: by Roger Thompson
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
into round holes. Employers have commonly sought to solve that motivation problem in one way: money. By using "pay-for-performance" schemes that reward workers for hitting targets in a project, they seek to provide that extra View Details
Keywords: by Michael Blanding
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
across the United States. Host Controls The job performances of casino hosts are subject to various degrees of monitoring, even within the same MGM-Mirage organization. The enterprise comprises a number of individual properties that were... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
era of a medical star system is about over. Outstanding medical institutions like Mayo Clinic and Cleveland Clinic have long avoided it. They opt instead for hiring practitioners as employees who are paid incentives for providing better... View Details
- July 2005 (Revised February 2009)
- Case
Eureka Forbes Ltd.: Managing the Selling Effort (A)
By: Das Narayandas and Kerry Herman
The CEO of EFL (India), a direct sales organization, must decide which changes to the sales compensation systems would better motivate his sales reps and improve their sales performance. View Details
Keywords: Compensation and Benefits; Management; Performance Improvement; Sales; Motivation and Incentives; India
Narayandas, Das, and Kerry Herman. "Eureka Forbes Ltd.: Managing the Selling Effort (A)." Harvard Business School Case 506-003, July 2005. (Revised February 2009.)
- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
how much good the donation will achieve. “That gives you some moral wiggle room to pursue the more selfish action,” says Exley, an assistant professor in the Negotiation, Organizations & Markets Unit at HBS. Her research attempts to improve the View Details
Keywords: by Michael Blanding
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
involved with options. No one change by itself will be enough. CEOs must address the organizational architecture: the planning systems; the performance measurement and evaluation systems; the incentives... View Details
Keywords: by Harvard Management Update
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
economic theory with field experiments. "Field experiments give you scientific rigor while being close to practice," says. "Unless you really have a bulletproof argument that you can't poke holes in, it's hard to change prior beliefs." Case in point is her research on... View Details
Keywords: by Carmen Nobel
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient... View Details
- November 1993 (Revised March 1997)
- Case
Romeo Engine Plant
By: Amy P. Hutton and Robert S. Kaplan
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Auto Industry
Hutton, Amy P., and Robert S. Kaplan. "Romeo Engine Plant." Harvard Business School Case 194-032, November 1993. (Revised March 1997.)
- 2013
- Working Paper
The Dirty Laundry of Employee Award Programs: Evidence from the Field
By: Timothy Gubler, Ian I. Larkin and Lamar Pierce
Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry significant... View Details
Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Failure; Service Industry
Gubler, Timothy, Ian I. Larkin, and Lamar Pierce. "The Dirty Laundry of Employee Award Programs: Evidence from the Field." Harvard Business School Working Paper, No. 13-069, February 2013.