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- Faculty Publications (231)
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- All HBS Web (1,029)
- Faculty Publications (231)
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- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
blind them to other goals that don't come with a bonus attached. In the search for other solutions, Lakhani and London Business School professor Kevin J. Boudreau started with a simple hypothesis: instead of seeing the individuality of... View Details
Keywords: by Michael Blanding
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
over the last three decades, educational performance in the United States has shown only marginal improvement, and lags that of other developed countries in Europe and Asia. While some school districts have excelled, the majority of... View Details
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
intent going forward. And then we go back for another heart check, just as we did in step 1, the Big Goals, to make sure that we don't have hidden emotion loops pulling us toward an option that is less likely to help us reach the goals we... View Details
- 16 Jul 2013
- First Look
First Look: July 16
clear; 4) Taking the wrong approach to performance assessment. Milestones relevant to each stage of an initiative's development should be established, and key assumptions in the business plan should be linked to the financial forecast; 5)... View Details
Keywords: Anna Secino
- May 2018
- Case
The Multiple Myeloma Research Foundation's Answer Fund
By: Richard G. Hamermesh and Matthew G. Preble
Keywords: Data Analytics; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Investment Return; Health Care and Treatment; Innovation Leadership; Intellectual Property; Knowledge Sharing; Knowledge Dissemination; Leadership; Leading Change; Resource Allocation; Goals and Objectives; Marketing Communications; Performance; Programs; Projects; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Research and Development; Genetics; Behavior; Motivation and Incentives; Social and Collaborative Networks; Nonprofit Organizations; Strategy; Health Industry; Pharmaceutical Industry; Biotechnology Industry; United States
- 14 Jun 2016
- First Look
June 14, 2016
roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry innovation projects, among them... View Details
Keywords: Sean Silverthorne
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
chief patent counsel. Similar to independent venture organizations (but unlike many corporate programs), the program also had a clear goal: to maximize return on investment. The XTV partners felt that the ambiguous goals of many of the... View Details
Keywords: by Paul Gompers & Josh Lerner
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
animating insight sprang from his study of Korean War air battles between American F-86s and Soviet Union-made MiG-15s. Although the Soviet plane could accelerate faster, was better armed, and could perform better at higher altitudes, the... View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
dialogue and close off interesting avenues of inquiry. Such a culture does not force dissenters to defend their views with data and logic, or to explain how their objections are consistent with the organization-wide goals as opposed to... View Details
Keywords: by Martha Lagace
- 04 Nov 2008
- First Look
First Look: November 4, 2008
project, if completed successfully, would mark another step in TCS's progression from a provider of low-cost technical resources to their goal of becoming an end-to-end technology-enabled services provider. However, the project was not... View Details
Keywords: Martha Lagace
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
[ought to] have a clearly defined set of purposes or goals which keeps it moving in a deliberately chosen direction and prevents its drifting in undesired directions" (emphasis added). As shown in the case of Alfred Sloan at General... View Details
Keywords: by Pankaj Ghemawat
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
individual and team success would have to be thrown out, O'Reilly and Tushman write. If unit executives were to be tracked on the success of their respective businesses, they would lack motivation to share resources, which Curley knew was necessary. So Curley replaced... View Details
Keywords: by Paul Michelman
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
use of electronic health records and greater delegation were independently associated with higher levels of production. That is, practices that increased the number of tasks performed using EHR saw an increase in clinician productivity,... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
anticipatory services, those that are performed before a customer realizes he or she has a need for them. That ability to anticipate customer needs will increasingly be a hallmark of top companies. Aisner: You assert in the book that... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
unexplored dimension. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units Authors:I. M. Nembhard and A. L. Tucker. Publication:Organization Science (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
infighting, and allegations of corruption. The district was by far the lowest performing in the state, and nearly half of its 125 schools failed to meet their adequate yearly progress goals in 2004 as... View Details
- 12 Apr 2016
- First Look
April 12, 2016
consensus on best practices. They suggest six overall goals for a strategic exit interview process and describe tactics and techniques to make it successful. Among their recommendations: Have interviews conducted by second- or third-line... View Details
Keywords: Sean Silverthorne
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
cause of blindness. In October 2009 the company entered into licensing and purchase option agreements with Alcon, which is now taking Potentia's drug candidate through Clinical 2 trials with a to-market goal of 2014. "The Business Plan... View Details
- 30 Oct 2012
- First Look
First Look: October 30
note describes the Congruence Model, a method by which an organization can assess whether its building blocks (critical tasks, formal organizational arrangements, people, and culture) are aligned (congruent) with its strategy. The model postulates that misalignments... View Details
Keywords: Sean Silverthorne
- 13 Jul 2010
- First Look
First Look: July 13
initially? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810096-PDF-ENG Supply Chain Partners: Virginia Mason and Owens & Minor (A) (Abridged) V.G. Narayanan and Lisa BremHarvard Business School Case 110-063 Owens & Minor (O&M) View Details
Keywords: Martha Lagace