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Show Results For
- All HBS Web
(1,135)
- People (2)
- News (143)
- Research (892)
- Events (4)
- Multimedia (15)
- Faculty Publications (537)
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
bring them into the lab and see how they performed and what people thought of them.” As Yeoman’s research shows, AI is often dead-on accurate in pinpointing which products and services people will like. Yet, the research findings also point to a View Details
Keywords: by Dina Gerdeman
- 14 Sep 2018
- Blog Post
10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program
of the course focused on understanding the relationships between parts of a system and developing formulas to represent them: differential equations, Laplace transforms, and lots of diagrams. The content of this part of the course was a little closer to a traditional... View Details
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
for shareholders. However, there is a sense, expressed by John Ippolito, that there is a lack of perception in boards of directors of "what constitutes 'creating value' in the enterprise many boards are too ready to turn over the... View Details
Keywords: by Jim Heskett
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
New Jersey, New York, Ohio, and Texas. “There's been this perception that corporate America has become more ‘woke’ or more liberal. We don't see that showing up in the C-suite at least.” Defining partisanship as the degree to which a... View Details
Keywords: by Pamela Reynolds
- Teaching
Overview
Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
presenting them, even when the merit of one alternative is clearly superior to others. A natural aversion to loss leads us to make irrational choices that minimize it. Choices may be expressly made to enable us to conform to the behaviors or View Details
Keywords: by Jim Heskett
- March 2023
- Case
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Case 123-069, March 2023.
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
marketers are feeling pressure to show ROI.” Still, since those first Facebook ads were posted in 2004, social media has proven itself a valuable tool for helping companies create consumer perceptions about particular brands (Old Spice)... View Details
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
about how the ads may affect the perceptions of young consumers. “The advertising industry has to stand up for what is right,” she says in the case. “Our young people are already being bombarded with several messages that cause self-doubt... View Details
- February 2009
- Article
Just Because I'm Nice, Don't Assume I'm Dumb
By: Amy Cuddy
We often judge colleagues on the basis of their perceived warmth and competence, finding clues to these qualities in stereotypes rooted in race, gender, or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and... View Details
Keywords: Prejudice and Bias; Perception; Nationality; Race; Judgments; Competency and Skills; Gender
Cuddy, Amy. "Just Because I'm Nice, Don't Assume I'm Dumb." Breakthrough Ideas of 2009. Harvard Business Review 87, no. 2 (February 2009).
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Summing Up Our perceptions of whether we do "what's right" depend on such things as the situation, the time frame, the expectations of others, and whether we are face-to-face with the object of our actions. And we are much... View Details
Keywords: by Jim Heskett
- April 2020
- Article
The Impostor Syndrome from Luxury Consumption
By: Dafna Goor, Nailya Ordabayeva, Anat Keinan and Sandrine Crener
The present research proposes that luxury consumption can be a double-edged sword: while luxury consumption yields status benefits, it can also make consumers feel inauthentic, because consumers perceive it as an undue privilege. As a result, paradoxically, luxury... View Details
Goor, Dafna, Nailya Ordabayeva, Anat Keinan, and Sandrine Crener. "The Impostor Syndrome from Luxury Consumption." Journal of Consumer Research 46, no. 6 (April 2020): 1031–1051.
- 01 Sep 2003
- News
Stan O’Neal
O’Neal Photo courtesy Merrill Lynch & Co., INC. While Merrill Lynch CEO E. Stanley O’Neal admits the public perception of CEOs, business, and financial markets may be low in the current climate, he loves what he does. “I often pinch... View Details
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- 2022
- Working Paper
The Gender Gap in Confidence: Expected But Not Accounted For
By: Christine L. Exley and Kirby Nielsen
We investigate how the gender gap in confidence affects the views that evaluators (e.g., employers) hold about men and women. If evaluators fail to account for the confidence gap, it may cause overly pessimistic views about women. Alternatively, if evaluators expect... View Details
Keywords: Confidence; Experiments; Gender; Perception; Values and Beliefs; Performance Evaluation; Analysis
Exley, Christine L., and Kirby Nielsen. "The Gender Gap in Confidence: Expected But Not Accounted For." Working Paper, October 2022.
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
value, rather than by any perception that symmetrical organizations and systems are important. Top managers are integrally involved in deciding where to impose links; strategic integration is not a natural bottom-up activity. Intervention... View Details
Keywords: by Joseph L. Bower
- 26 Mar 2024
- Blog Post
IFC India: Financing the Climate Transition in India
positive image contributes to the success of their initiatives. Understanding and replicating this positive perception could be a valuable consideration for other similar entities globally. Their demand far surpasses their supply. So this... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
asserted that negotiation should be a core skill for virtually all managers. Why? How can managers who are not directly involved with deal making assess and hone their own skills on a regular basis? A: Most important managerial problems involve people whose interests... View Details
Keywords: by Martha Lagace
- 09 Jun 2008
- Lessons from the Classroom
Monetizing IP: The Executive’s Challenge
directly competitive product, if the rival introduces an inferior substitute, it may damage consumers' perceptions and depress sales in the entire product category. As a result, intellectual property protection must be seen as not a... View Details
- Web
A Tradition of Philanthropy - Alumni
from alumni and friends. 2011-2018 The Harvard Business School Campaign, led by John Hess (MBA 1977) and a dedicated group of leadership volunteers , increased alumni engagement; improved the perception of HBS and business in the world;... View Details