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  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private... View Details
Keywords: Martha Lagace
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

this result and assessing how future work in this field should proceed, based upon these first steps in measuring "design." Download the paper: http://www.hbs.edu/research/pdf/08-039.pdf Modeling Expert Opinions on Food... View Details
Keywords: Martha Lagace
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

improves financial performance on measures such as profitable investments at the individual portfolio-company level and overall fund returns. And even though associating with similar people can have social benefits for those people, it... View Details
Keywords: Dina Gerdeman
  • 21 May 2013
  • First Look

First Look: May 21

pharmaceutical sales teams in Belgium and sports teams in Canada. These results suggest that a minor adjustment to employee bonuses-shifting the focus from the self to others-can produce measurable benefits for employees and... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2013
  • First Look

First Look: September 17

experiential quality demonstrate better clinical outcomes as measured by length of stay and readmissions, but have worse performance with regard to cost efficiency. This may result in hospitals inability to... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2024
  • Blog Post

Harvard Business School Announces Latest RISE Fellows

empower underrepresented groups, from founding mentorship programs for college and high school students to supporting non-profit boards focused on expanding educational outcomes for minority students. “Through a career focused on... View Details
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production activities of firms operating... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

https://www.hbs.edu/faculty/Pages/download.aspx?name=gray%20rand%20et%20al.pdf August 2013 PLoS ONE Give What You Get: Capuchin Monkeys (Cebus apella) and 4-year-old Children Pay Forward Positive and Negative Outcomes to Conspecifics By:... View Details
Keywords: Sean Silverthorne
  • April 2019 (Revised January 2025)
  • Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
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  • 07 Dec 2011
  • Research & Ideas

Are Creative People More Dishonest?

faced with ethical dilemmas. The first study tested the hypothesis that a naturally creative person is predisposed to dishonest behavior. (The week before the experiment, the participants, 71 university students, completed an online survey that included dispositional... View Details
Keywords: by Carmen Nobel; Advertising
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

health care has led her to study nurses, who, as direct care providers, are at the center of the web of supply chains of equipment, supplies, medications, and even physicians. Singer received a grant from the Agency for Healthcare Research and Quality to develop an... View Details
Keywords: by Paul Guttry
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

literature on willpower. Understanding how willpower develops can shed important light on time-inconsistent economic decision making, a topic that has received substantial attention over recent decades. In particular, we argue that View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

programs as a win-win-win scenario: compliance improves, regulators conserve enforcement resources, and firms save money. But this outcome can only be achieved if the self-regulatory activities of corporations can effectively substitute... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

Ludwig-Maximilians University of Munich. Almost $170 million in medical debt To measure the impact of medical debt relief, the researchers conducted two experiments in partnership with RIP Medical Debt and their debt collector partners.... View Details
Keywords: by Rachel Layne; Health
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

metric for measuring the doctor's work is a near perfect solution while the manager has to deliver the most effective outcome vis-à-vis original plans." One interesting comment about what managers can... View Details
Keywords: by Jim Heskett
  • Profile

Paris Wallace

measuring self-reported health data regarding everything from diet to details of the menstrual cycle, the app guides a women through the fertility progression and helps many women conceive far more quickly. According to Wallace, the... View Details
  • 13 Nov 2012
  • First Look

First Look: November 13

ignores the implications of past successes when valuing future innovation. We show that two firms that invest the exact same in research and development (R&D) can have quite divergent, but predictably divergent, future paths. Our approach is based on the simple... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

referring users to all manner of other sites, and in light of striking market concentration among search engines. Read the paper: http://www.nls.ac.in/ojs-2.2.3/index.php/IJLT/article/viewFile/92/72 Measuring the Prevalence of... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

stores with higher information-gathering costs for headquarters). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change By: Glaeser, Edward... View Details
Keywords: Dina Gerdeman
  • 01 Dec 1996
  • News

Starting Up and Starting Over

As it happened, many of the young men and women returning home from war were in complete agreement with Slichter. By one measure - a series of Air Force outprocessing interviews conducted in 1945 - the number of veterans intending to join... View Details