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- All HBS Web
(1,917)
- People (3)
- News (189)
- Research (1,372)
- Events (11)
- Multimedia (6)
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- January 2007 (Revised December 2008)
- Case
Mercy Corps: Positioning the Organization to Reach New Heights
By: Allen S. Grossman and Caroline Joan King
Mercy Corps, the world's 5th largest international relief and development agency, is at a turning point. The nonprofit's opportunities to grow and serve a larger number of beneficiaries are unprecedented. By looking at the unique relationship between headquarters and... View Details
Keywords: Business Offices; Business Headquarters; Globalized Firms and Management; Growth and Development Strategy; Organizational Structure; Nonprofit Organizations
Grossman, Allen S., and Caroline Joan King. "Mercy Corps: Positioning the Organization to Reach New Heights." Harvard Business School Case 307-096, January 2007. (Revised December 2008.)
- July – August 2011
- Article
Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units
By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
pandemic, companies discovered that when there’s a drain on employees’ physical, mental, and emotional energy, productivity is naturally affected. This impact on productivity can also be due to burnout, which is characterized by feelings of exhaustion, cynicism, and a... View Details
Keywords: by Hise Gibson
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
is, men are worse at managing women, whereas women are adept at managing both women and men, research shows. That’s because ultimately, women are more effective at building rapport among mixed-gender teams than men, and doing so often... View Details
- September 26, 2023
- Article
10 Signs Your Company Is Resistant to Change
By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. The first step is to identify the real problem you need to solve. Often that’s not clear... View Details
Keywords: Problems and Challenges; Business or Company Management; Organizational Change and Adaptation
Frei, Frances X., and Anne Morriss. "10 Signs Your Company Is Resistant to Change." Harvard Business Review (website) (September 26, 2023).
- 20 May 2009
- Working Paper Summaries
On Good Scholarship, Goal Setting, and Scholars Gone Wild
- 29 Jul 2008
- First Look
First Look: July 29, 2008
the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit and function memberships),... View Details
Keywords: Martha Lagace
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new book, Seven Strategy Questions: A Simple Approach for Better... View Details
Keywords: by Robert Simons
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
corporate governance structure tailored to the firm. Q: What should CEOs be thinking about in terms of better leveraging their legal resources? Are new organizational structures needed to support this? Better training for both managers... View Details
- June 2005 (Revised March 2017)
- Teaching Note
Siebel Systems: Organizing for the Customer
By: Robert Simons
Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
- 02 Aug 2013
- Working Paper Summaries
J. Richard Hackman (1940-2013)
Keywords: by Ruth Wageman & Teresa M. Amabile
- 2017
- Book
The Language of Global Success: How a Common Tongue Transforms Multinational Organizations
By: Tsedal Neeley
For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details
Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States
Neeley, Tsedal. The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. Princeton, NJ: Princeton University Press, 2017.
- 26 Jun 2012
- First Look
First Look: June 26
rewards, respectively. The analysis yields three main findings. First, non-financial rewards are more effective at eliciting effort than either financial rewards or the volunteer contract. The effect of... View Details
Keywords: Sean Silverthorne
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
"Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business administration in the Organizational Behavior Unit at the Harvard Business... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
appearance, but how do you manage something like skin color? Roberts will present her research, called "Changing Faces: Professional Image Construction in Diverse Organizational Settings," in the October issue of the Academy of... View Details
Keywords: by Mallory Stark
- 09 May 2014
- Working Paper Summaries
‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure
- 2009
- Working Paper
Does Competition Favor Delegation?
By: Christian Alejandro Ruzzier
This paper studies the consequences of product-market competition on firms' decisions to delegate more or fewer decision-making responsibilities to managers. By simultaneously addressing the choice of both competitive actions and organizational design, the paper makes... View Details
Ruzzier, Christian Alejandro. "Does Competition Favor Delegation?" Harvard Business School Working Paper, No. 10-009, July 2009.
- 2007
- Working Paper
Innovation through Global Collaboration: A New Source of Competitive Advantage
By: Alan MacCormack, Theodore Forbath, Peter Brooks and Patrick Kalaher
Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated.... View Details
Keywords: Collaborative Innovation and Invention; Groups and Teams; Research and Development; Performance Improvement; Management Practices and Processes; Partners and Partnerships; Competency and Skills; Framework; Competitive Advantage; Global Strategy; Opportunities; Cost
MacCormack, Alan, Theodore Forbath, Peter Brooks, and Patrick Kalaher. "Innovation through Global Collaboration: A New Source of Competitive Advantage." Harvard Business School Working Paper, No. 07-079, July 2007. (revised August 2007.)
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
managers exposed to the business case were less inclined to promote a Black candidate than those who weren’t exposed to this messaging. Superficial efforts don’t stick, even if they generate early results Standing up an effective... View Details
- July 15, 2022
- Article
Does Elon Musk Have a Strategy?
By: Andy Wu and Goran Calic
Does Elon Musk have a strategy? Or is he just out there winging it? Looking at Musk’s many companies, common themes stand out across three areas: what fits into his vision for problems to solve, how he designs an organization as a solution to those problems, and why he... View Details
Keywords: Technology; Strategy; Vision; Resources; Organization; Platform; Closed Systems; Leadership; Complexity; Organizational Design; Vertical Integration; Problems and Challenges; Success; Auto Industry; Aerospace Industry; Media and Broadcasting Industry; Energy Industry
Wu, Andy, and Goran Calic. "Does Elon Musk Have a Strategy?" Harvard Business Review Digital Articles (July 15, 2022).