Order Processing - Publications - Faculty & Research

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details

Keywords: by Robert S. Kaplan & David P. Norton

16 May 2017
First Look

First Look at New Ideas and Research, May 16

mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in View Details

Keywords: Re: Multiple Faculty

22 Nov 2016
First Look

November 22, 2016

managerially substantial increases in current retailer orders (i.e., demand, not just sales). Specifically, a one percentage point increase in fill rate, measured over the prior year, is associated with a statistically significant 11%... View Details

Keywords: Sean Silverthorne

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including pricing), and people in operations who affect the value-delivery... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

Profile

Raymond Hwang

symptoms, test results, examination findings, and patient preferences. The surgeon’s job is essentially to distill this diverse information into a diagnosis and treatment plan. In the operating room, the process is reversed. At the... View Details

Keywords: Services; Entrepreneurship; Health Care

29 Apr 2008
First Look

First Look: April 29, 2008

to the idea that Sales and Marketing should each play a role in each phase of the process from e-mail marketing solutions right through to the close. That is, they argue that the two functions are best integrated by encouraging them to... View Details

Keywords: Martha Lagace

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

things done." Starting with the building blocks of leadership, a framework for cultural change, and having the right people in the right place, they maintain that getting things done is based on the linkages between three basic View Details

Keywords: by James Heskett

22 Nov 2024
News

Deep Reading

Photos by Sandra Singh Last year, while taking classes on the Mishna, the first written collection of Jewish oral traditions, Antoine Leboyer (MBA 1992) wanted to dive deeper into the material. He found while there was a flood of additional texts and commentaries,... View Details

Keywords: Jennifer Myers

Profile

Philipp Schäelli

you need to visit and live in countries yourself in order to understand them. Having interacted with Start-ups and VCs as president of the Entrepreneurship club I knew that I wanted to be investing at a slightly later stage of the... View Details

Keywords: Venture Capital / Private Equity; Financial Services

10 Nov 2020
Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

stock valuation President Trump’s executive order in June suspending new work visas barred nearly 200,000 foreign workers from entering the United States and prevents American companies from hiring skilled immigrants using H-1B or L1... View Details

Keywords: by Sean Silverthorne

12 Oct 1999
Research & Ideas

Bright Ideas: The Creative Power of Groups

Business School Press), a new book by HBS professor Dorothy Leonard and Professor Walter Swap of Tufts University. The authors not only disprove the stereotypical perception of group creativity as an oxymoron but show how the group creative View Details

Keywords: by Laurie Joan Aron

09 Mar 2009
Research & Ideas

How to Revive Health-Care Innovation

networks arise, disrupting the old. Hence, disruptive business models such as value-adding process clinics, retail clinics, and facilitated networks must be married with disruptive innovations in insurance and reimbursement in View Details

Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health

01 Jun 1999
News

Short Takes

from company performance as critics imply? Not at all, according to HBS professor Jay W. Lorsch, whose 1998 working paper, "Compensating Corporate CEOs: A Process View," examines the procedures and forces that drive CEO pay packages.... View Details

Keywords: Judith A. Ross

Web

Past Projects | Social Enterprise | Harvard Business School

"Pilot: New York City" was released in October 2023. The press release can be found here and the full report here . Boston Public Schools Hiring Process Improvement Spring 2022 | Focus : Education Operations Team: Jenny Zhou Description:... View Details

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

example of Wal-Mart, where the employees' well-being is created in part by company meetings to which family members (children, parents, spouses) are invited. What are some other ideas you would recommend to companies in order to... View Details

Keywords: by Manda Mahoney

21 Aug 2017
Blog Post

A Summer Internship with the City of Boston

sites might be beautiful, intuitive, mobile-optimized, and written with simple, straightforward language. And just like TurboTax is upfront that the process might seem like a slog but, don’t worry, we’ll get through it together, one step... View Details

Keywords: Consulting

16 Jun 2020
Blog Post

Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)

within the HBS community also led Furuseth to his current role at Farmasiet.no. A conversation with Bjarne Lie (MBA 1999), led to discussions with Lie’s investment firm, Verdane, about an ecommerce company they were researching. Furuseth became a key part of the due... View Details

Web

From Concept to Product | Baker Library

Morse’s contributions as manager of black-and-white film research: “Since 1948 [Land’s] closest associate in developing and improving the sixty-second process has been a Smith arts major named Meroe Morse. . . . Land credits her with many... View Details

01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

So even though most companies spent the last decade reinventing their core business processes — such as how they do purchasing or manage inventory and order processing — they... View Details

Keywords: by Staff

11 Aug 2009
First Look

First Look: August 11, 2009

facilitating their entry at larger firm sizes. On the other hand, the process of lowering financing constraints democratized entry and created a lot more churning among entrants, particularly at the low end of the size distribution. Our... View Details