Publications

1994
Book

The Perpetual Enterprise Machine: Seven Keys to Corporate Renewal through Successful Product and Process Development

By: H. K. Bowen, K. B. Clark, C. H. Holloway and S. C. Wheelwright

Keywords: Business Processes; Innovation and Invention; Product Development

October 2020 (Revised March 2021)
Supplement

Migros Turkey: Scaling Online Operations During COVID-19 (C)

By: Antonio Moreno and Gamze Yucaoglu

The case opens in August 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are navigating Migros through COVID-19 and the unprecedented... View Details

Keywords: Business Model; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Crisis Management; Health Pandemics; Strategic Planning; Food and Beverage Industry; Turkey

November 1981
Background Note

Role of Congress in the U.S. Government Decision-Making Process

By: J. Ronald Fox

Keywords: Decision Making; Government and Politics; United States

July 2018 (Revised June 2020)
Case

The Boston Cranberry Company

By: Alan MacCormack

This case describes the operations of a fictitious company that processes Cranberries. The case contains data that allows students to calculate the bottleneck stage in production, and to evaluate alternative investment options for increasing cranberry processing... View Details

Keywords: Process Analysis; Plant Management; Operations; Production; Management; Analysis; Performance Capacity; Investment

April 5, 2023
Article

We Need an Operation Warp Speed for Long COVID

By: Esther K. Choo and Scott Duke Kominers

With millions of people affected and at least $1 trillion of economic value at stake, long COVID is our next national health emergency. View Details

Keywords: COVID; COVID-19; COVID-19 Pandemic; Scientific Research; Policy; Health Policy; Innovation; Science; Public Finance; Public Health; Health Disorders; Health Care and Treatment; Human Capital

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Article

Information Processing as an Integrating Concept in Organization Design

By: Michael Tushman and D. Nadler

Keywords: Organizations; Design; Integration

1998
Chapter

The Role of Geography in the Process of Innovation and Sustainable Competitive Advantage of Firms

By: M. E. Porter and Orjan Solvell

Keywords: Competitive Advantage; Innovation Strategy; Geographic Location

1990
Thesis

Parameter Prediction and Visualization to Aid the Decision-Making Process in an Automated Fabrication Environment

By: Stefan Thomke

January 1997 (Revised September 1997)
Case

Improving the Product Development Process at Kirkham Instruments Corp.

By: Clayton M. Christensen

Describes the efforts of a manufacturer of scientific instruments to implement new methods of managing new product development, which its executives had learned in a Harvard Business School seminar. The executives left the seminar excited to implement a new way of... View Details

Keywords: Change Management; Product Launch; Innovation and Invention; Product Development; Manufacturing Industry; Technology Industry; United States

March 1987 (Revised March 1989)
Case

Inland Steel Co. Product Policy (I): The Strategic Planning Process and the Capital Budget--Fall 1986

By: Benson P. Shapiro and Lawrence B. Levine

Keywords: Capital Budgeting; Strategic Planning; Steel Industry

Article

Reengineering Channel Reordering Processes to Improve Total Supply-Chain Performance

By: Janice H. Hammond and T. H. Clark

Keywords: Supply Chain Management; Performance

September 1987
Background Note

Basic Issues in the Process of Formulating Strategy, Setting Goals, and Managing Standards of Performance

By: James L. Heskett

1995
Book

Creative Destruction: A Six-Step Process for Transforming the Organization

By: R. L. Nolan and D. C. Croson

Keywords: Organizational Change and Adaptation; Transformation

November 1991
Article

A Process Control Methodology Applied to Manufacturing GaAs MMICs

By: Rebecca M. Henderson, Peter Moran, Scott Andrew Elliott, Neil Wylie and Jesus del Alamo

Keywords: Production; Manufacturing Industry

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March 1995
Case

Procter & Gamble: Improving Consumer Value Through Process Redesign

The evolution of Procter & Gamble's development of efficient consumer response (ECR) involved a series of trials, a resolve to distribute diapers on the basis of product movement, a conscious effort to move to a new means of distribution across all lines, a first cut... View Details

Keywords: Technology; Organizational Change and Adaptation; Customer Value and Value Chain; Consumer Products Industry

Research Summary

Do Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption

This paper investigates how market position influences firm propensity to adopt new process innovations. Using detailed data from the U.S. Census of Manufactures, I study the adoption of frontier e-business practices during the early diffusion of the commercial... View Details

1988
Article

The Process of Economic Concentration in the American Economy

By: R. S. Tedlow

Keywords: Economics; Economy; United States

March 1999
Case

Australia's Telstra Corporation (C): Operating in Never-Never Land

By: W. Earl Sasser, Carin-Isabel Knoop and Carlos A. A Gonzalez

Supplements the (A) case. View Details

Keywords: Business Ventures; Service Operations; Telecommunications Industry; Australia