Publications

25 Jun 2018
Research & Ideas

In America, Immigrants Really Do Get the Job Done

immigrant “gateways” such as New York and California seeing more than 40 percent of new businesses led by immigrants. The study also found that immigrant-led companies start... View Details

Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service

04 Dec 2012
First Look

First Look: December 4

the platform can resolve these problems and create value by limiting the number of applications available. By limiting choice, the platform may create new equilibria (including the allocation that maximizes users' utility); eliminate... View Details

Keywords: Carmen Nobel

11 Jun 2012
Research & Ideas

When Business Competition Harms Society

UCLA Anderson School, and Michael W. Toffel of Harvard Business School. In the quest to discover whether competition breeds unethical behavior, the researchers examined the vehicle emissions testing program in New View Details

Keywords: by Carmen Nobel; Auto

March 2025
Case

Harvey: AI for Lawyers

By: Suraj Srinivasan, Charles Krumholz and Radhika Kak

In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details

Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Technology Industry; New York (city, NY); San Francisco; London

28 May 2008
First Look

First Look: May 28, 2008

MaterialsChina in Africa: The Case of Sudan Harvard Business School Case 308-060 This case examines the relation between China's demand for resources and political risk. Purchase the case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308060 Mellon... View Details

Keywords: Martha Lagace

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

restaurants, causing consumers to avoid those with bad ratings. Restaurants, in turn, often respond by cleaning up their act, according to an analysis of Yelp reviews, OpenTable reservations, and data from the New View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

and 334,906 reviews in New York City, one of Airbnb’s major markets. Using reviews as a proxy for bookings, the researchers tracked reviews for the year before and the year... View Details

Keywords: by Pamela Reynolds; Technology; Travel

11 Sep 2012
First Look

First Look: September 11

systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and... View Details

Keywords: Sean Silverthorne

01 Oct 2013
First Look

First Look: October 1

Vadim Kogan Abstract—"The 2010 Vancouver Winter Games lost $223 million, astonishing for a 17-day event. Next year's London Summer Games, which cost a record Olympic rights fee of $1.18 billion, are expected to lose at least as much..." wrote Richard Sandomir... View Details

Keywords: Sean Silverthorne

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

private sector spends the largest share of training dollars dedicated to adults. Policymakers should support programs that actively encourage employers to invest in talent pipelines. CareerWise, founded in Colorado but now expanding to Indiana, View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

07 May 2014
What Do You Think?

How Should Wealth Be Redistributed?

could those returns be taxed much more than so-called "earned" income? Or should a progressive consumption tax be considered, as suggested by New York Times columnist David Brooks? In his words,... View Details

Keywords: by James Heskett

March 2022
Case

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta

This case reviews IBM’s efforts to widen its hiring funnel and broaden its talent pool. View Details

Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (city, NY)

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

guest. In a related paper, researchers found that African American hosts in New York City typically charged less than other hosts on the platform for similar listings. "The research demonstrates that... View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

hesitation, she opted for the higher-paying position in a new city, figuring it would be an adventure with her partner of eight years and lead to more exciting work opportunities down the road. It’s a choice... View Details

Keywords: by Dina Gerdeman

November 2019
Case

Scaling at Chief

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley and Katherine Chen

Chief is a New York-based peer network that provides mentorship, support, networking opportunities, and a sense of community to women executives. Co-founders Carolyn Childers and Lindsay Kaplan launched the company in January 2019, and just two months later, Chief has... View Details

Keywords: Entrepreneurship; Leadership Development; Expansion; Growth Management; Customer Satisfaction; North and Central America; United States; New York (state, US); New York (city, NY)