Monitoring - Publications - Faculty & Research

17 Aug 2011
Research & Ideas

Protecting against the Pirates of Bollywood

online the day after a release," says Iyer. To police pirated copies online, a Hollywood company could pay $100,000 to hire 50 monitors after a debut. But if 350,000 people are prevented from illegally downloading one movie, and... View Details

Keywords: by Kim Girard; Motion Pictures & Video

15 Feb 2000
Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

sense customers' needs (by electronically monitoring their purchasing decisions) and respond to them (by integrating that information with the supply chain). EE: Do participants in the DIS course tend to come to HBS with a specific... View Details

Keywords: by Staff

28 Oct 2013
Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

factories to "produce" them. Second, they often have to. A wide range of actors are typically involved in monitoring and shaping an organization's decisions; these parties want a say in what the organization does, and their own agendas... View Details

Keywords: by Joseph L. Badaracco

06 Jan 2011
What Do You Think?

How Should Management Deal With “Anonymous”?

it "government must be able to monitor and regulate Internet activities that adversely affect people's safety and welfare." Few were convinced that technology itself would provide more than temporary defenses. The use of the... View Details

Keywords: by James L. Heskett

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

at Genoa involves communicating with state agencies about remaining regulatory obstacles to telehealth care. He also is a national advocate through Mental Health America, which is using its free online screening program to monitor... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

12 Jan 2016
First Look

January 12, 2016

November–December 2015 Operations Research Active Postmarketing Drug Surveillance for Multiple Adverse Events By: Goh, Joel, Margrét V. Bjarnadóttir, Mohsen Bayati, and Stefanos A. Zenios Abstract—Postmarketing drug surveillance is the process of View Details

Keywords: Carmen Nobel

23 Jan 2008
First Look

First Look: January 23, 2008

land and livelihoods and establishing a local environmental monitoring team and community development fund. However, just as the company resolves one conflict, another group of local stakeholders emerges with new demands-ones that the... View Details

Keywords: Martha Lagace

13 Feb 2017
Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

behavior (for example, by messaging users more frequently), when they were advertising. The researchers monitored views of each restaurant’s Yelp page, requests for directions, calls placed to the restaurant, and visits to its home page.... View Details

Keywords: by Dina Gerdeman; Food & Beverage

25 Nov 2014
First Look

First Look: November 25

confidential information about McKinsey clients he served to Galleon Group founder Raj Rajaratnam. The McKinsey Partners were shocked and dismayed by the actions of Kumar, as well as the recent allegations against Gupta and were closely View Details

Keywords: Carmen Nobel

18 Jun 2007
Op-Ed

Leveling the Executive Options Playing Field

governance view of taxation," suggests that tax authorities can be meaningful monitors who complement the activities of shareholders concerned with opportunistic insiders. Under the current dual-reporting system, it is impossible for... View Details

Keywords: by Mihir Desai

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

use of things like drones [for monitoring energy production], how could you possibly not think your industry is going to be disrupted?” he asks. In fact, with the rapid rate of societal and technological change today, no industry is... View Details

Keywords: by Michael Blanding

12 Oct 2011
Research & Ideas

Creating Online Ads We Want to Watch

communicate? How can I get people to change their evaluations of brands and products rather than simply be entertained for 30 seconds?" In collaboration with colleagues at MIT, Teixeira is conducting experiments in which participants view online ads in their own homes,... View Details

Keywords: by Carmen Nobel; Consumer Products

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

independent oversight it is tough to write credible standards and subject them to internal monitoring and enforcement. A third competitive method, known as the Porter Hypothesis, after Harvard Business School professor and strategy expert... View Details

Keywords: by Martha Lagace

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

small-business owners can purchase their own low-cost indoor air quality monitors to measure these factors in real time, independent of what the landlord or plant manager may be saying, giving them a measure of confidence that what they... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

16 Jun 2015
First Look

First Look: June 16, 2015

unifying framework for obtaining reliable proxies of expected returns worldwide. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49238 Monitoring Global Supply Chains By: Short, Jodi L., Michael W. Toffel, and... View Details

Keywords: Sean Silverthorne

26 Feb 2014
Research & Ideas

How Grocery Bags Manipulate Your Mind

could choose either an organic or a nonorganic option—a carton of milk, for example. In monitoring what they called "indulgent" purchases, the researchers looked at sugary items like ice cream and candy bars, as well as salty... View Details

Keywords: by Carmen Nobel; Retail

01 Nov 2010
Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

the decisions and constantly sending mandates down the corporate ladder. "Whenever there is a reduction in the cost of transmitting information, it's easier for the person down in the hierarchy to communicate with the CEO," Sadun says. "And the CEO can... View Details

Keywords: by Carmen Nobel

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

the number of hospitalizations and severe complications among diabetic patients," they wrote. Disease management, then, can take several approaches. The simplest is probably for the healthcare provider to offer a monitoring system... View Details

Keywords: by Martha Lagace; Health

07 Aug 2000
Research & Ideas

Rocket Science Retailing

useful to predict sales and replenish its inventory for PCs. Buyers monitor the sales of a certain product line soon after it is launched and update their forecasts based on those observations. They expedite orders for PCs that are... View Details

Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail

19 Jun 2012
First Look

First Look: June 19

model that makes sense for retail operators without subsidy. Using a franchising model that relies on seasoned local entrepreneurs, communication technology that monitors flows and quality, payment technology that takes cash out of the... View Details