Filter Results:
(611)
Show Results For
- All HBS Web
(1,076)
- News (346)
- Research (611)
- Events (1)
- Multimedia (7)
- Faculty Publications (338)
Show Results For
- All HBS Web
(1,076)
- News (346)
- Research (611)
- Events (1)
- Multimedia (7)
- Faculty Publications (338)
Sort by
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
IPO in 1990 to a $10-billion company today, with a market value of close to $140 billion! I'm also doing research for a case on Drugstore.com, which is essentially a drug store "built" on the Internet. It's getting ready to... View Details
Keywords: by Staff
- 12 Jul 2016
- First Look
July 12, 2016
ASOS was large by online standards, traditional fashion retailers were building their own online sales capabilities, and Amazon was expanding its apparel offering. Meanwhile, new online competitors were emerging at a rapid rate. After... View Details
Keywords: Sean Silverthorne
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
on the job, Sportun had to tailor his message for change carefully to his colleagues, many of whom had worked for Mac’s for decades. The case provides an overview of the convenience store industry and examines the challenges of crime... View Details
Keywords: Sean Silverthorne
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
at Store24 To what extent do Balanced Scorecards provide useful information for testing and validating an organization's strategy? Analyzing Balanced Scorecard data from Store24—a privately held convenience store View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
retail outlets, such that stores with membership fees are more popular even when they offer the same goods at the same prices as stores without fees. Download the paper:... View Details
Keywords: Martha Lagace
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
Basis For Comparison When stores of strong retail competitors, such as Best Buy and Circuit City, are located side by side, "it's easier for customers to comparison-shop," says Strategic Edge's... View Details
Keywords: by David Stauffer
- 07 Dec 2010
- First Look
First Look: Dec. 7
overlooked in studies of retail product variety and inventory management. It also quantifies the impact of phantom products on store sales. In addition, our study provides empirical evidence to support... View Details
Keywords: Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
source of competitive advantage. Field's brand was built on the appealing, elegant, retail experience or encounter in a department store defined by quality goods that have Field's name on them.—Nancy F.... View Details
Keywords: by Martha Lagace
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to deliver low prices. Wal-Mart's strategy depends on standardization... View Details
Keywords: by Robert Simons
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
behavior. Good examples of such companies are leaders in the consumer packaged-goods industry such as Coca-Cola, PepsiCo, Procter & Gamble and Kraft Foods—or retail organizations such as Wal-Mart and Best Buy. Consider the following... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 16 Feb 2004
- Research & Ideas
Marketing Wine to the World
than corporate managers who are trying to move money from "cash cows" to "growth businesses." Q: It sounds like supermarkets and chain stores are starting to dominate wine distribution—Costco is one of the largest wine... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
than others. “Every company today needs to think of themselves as a tech company,” says Andy Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School. “Whether you’re in retailing or... View Details
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
encourage more aggressive write-offs of so-called non-performing assets, such as retail stores still in operation but performing below a certain level, as well as the creation of reserves against earnings... View Details
Keywords: by James Heskett
- 21 Jul 2015
- First Look
First Look: July 21, 2015
clothes at a retailer, or checking into a flight at an airport-and in which NCR software would register the transactions, securely store and process the data, and use the transaction information to help NCR customers efficiently manage... View Details
Keywords: Sean Silverthorne
- 23 Oct 2006
- Research & Ideas
Will the “Long Tail” Work for Hollywood?
long-tail view suggests that consumers will purchase an increasing number and a wider variety of videos, everything from Hollywood classics to obscure foreign films. Long-tail proponents believe that consumers have very different tastes, and online View Details
- 25 Mar 2014
- First Look
First Look: March 25
Co. Ltd. Founded in 1986, Red Star had become the leading department store in China for furniture and home equipment products (bathroom, lamps, textiles complements, etc.). The business model of Red Star was to provide adequate space for... View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
examine whether centralized hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to better employee-company matches. While centralized hiring... View Details
Keywords: Dina Gerdeman
- 20 Jan 2010
- First Look
First Look: Jan. 20
business—period. So you experiment for survival," explained Lo. The case examines the company's integration into retail stores and looks closely at the Liv/giant pilot and the surprising business model... View Details
Keywords: Martha Lagace
- 30 Jan 2006
- HBS Case
The Case of the Mystery Writer’s Brand
success if it sold 200,000 copies. Today, the bar has been raised to 1.5 million copies, thanks in part to the dominance of "big-box" retailers (such as Wal-Mart and Costco) that only stock twenty or so bestsellers yet are... View Details
- 16 Dec 2015
- Research & Ideas
Why ‘Sleep on It’ No Longer Sounds Like Great Advice
neat files. Karmarkar’s team theorized that sleep might aid decision making as well. “If sleep helps organize and store information, it could be doing so in a way that helps you make a better informed choice.” UNSURE OF THE DECISION The... View Details