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- All HBS Web
(1,391)
- People (1)
- News (137)
- Research (1,137)
- Events (4)
- Multimedia (3)
- Faculty Publications (904)
- March–April 2020
- Article
Avoid the Pitfalls of A/B Testing
By: Iavor I. Bojinov, Guillaume Sait-Jacques and Martin Tingley
Online experiments measuring whether “A,” usually the current approach, is inferior to “B,” a proposed improvement, have become integral to the product-development cycle, especially at digital enterprises. But often firms make serious mistakes in conducting these... View Details
Keywords: A/B Testing; Experiment Design; Social Networks; Product Development; Performance Improvement; Measurement and Metrics; Social Media
Bojinov, Iavor I., Guillaume Sait-Jacques, and Martin Tingley. "Avoid the Pitfalls of A/B Testing." Harvard Business Review 98, no. 2 (March–April 2020): 48–53.
- February 2011 (Revised July 2011)
- Supplement
Caterpillar, Inc. (C)
By: David F. Hawkins
IASB proposes new defined benefit plan accounting standard. View Details
Keywords: International Accounting; Governance; Compensation and Benefits; Standards; Manufacturing Industry; Mining Industry; Consumer Products Industry
Hawkins, David F. "Caterpillar, Inc. (C)." Harvard Business School Supplement 111-088, February 2011. (Revised July 2011.)
- 2000
- Chapter
Measuring Competence? Exploring Firm Effects in Drug Discovery
By: Rebecca M. Henderson and Iain Cockburn
Keywords: Competency and Skills; Measurement and Metrics; Research and Development; Innovation and Invention; Pharmaceutical Industry
Henderson, Rebecca M., and Iain Cockburn. "Measuring Competence? Exploring Firm Effects in Drug Discovery." Chap. 6 in The Nature and Dynamics of Organizational Capabilities, edited by Giovanni Dosi, Richard Nelson, and Sidney Winter. New York: Oxford University Press, 2000.
- 2008
- Working Paper
CPC/CPA Hybrid Bidding in a Second Price Auction
By: Benjamin Edelman and Hoan Lee
We develop a model of online advertising in which each advertiser chooses from multiple advertising measurement metrics—paying either for each click on its ads (CPC), or for each purchase that follows an ad-click (CPA). Our analysis extends classic auction results by... View Details
Keywords: Online Advertising; Auctions; Bids and Bidding; Measurement and Metrics; Quality; Mathematical Methods; Web Sites
Edelman, Benjamin, and Hoan Lee. "CPC/CPA Hybrid Bidding in a Second Price Auction." Harvard Business School Working Paper, No. 09-074, December 2008.
- July 2007 (Revised October 2007)
- Case
Cintas y Lazos, Inc.
By: David F. Hawkins
A recent Cuban immigrant establishes a new notions store. The initial 3-month, GAAP-based income statement differs from one prepared by an economist friend. The store owner wants to know why one shows a profit and the other a loss. View Details
Keywords: Accounting; Financial Statements; Management Practices and Processes; Standards; Retail Industry; Florida
Hawkins, David F. "Cintas y Lazos, Inc." Harvard Business School Case 108-012, July 2007. (Revised October 2007.)
- December 2003 (Revised November 2015)
- Background Note
The Fiduciary Relationship: A Legal Perspective
By: Lynn Sharp Paine
Discusses the concept of a fiduciary, as developed in the Anglo-American common law tradition, and outlines the principal differences between the legal standard applied to fiduciaries compared to ordinary arms'-length contractors. View Details
Paine, Lynn Sharp. "The Fiduciary Relationship: A Legal Perspective." Harvard Business School Background Note 304-064, December 2003. (Revised November 2015.)
- December 1985 (Revised July 1993)
- Case
Scovill, Inc.: NuTone Housing Group
Describes a conflict between the corporate controller and a division president about labor standards, which the division purposefully overstates to protect its margins. Illustrates the multiple roles of standards, and the roles of controllers and line management in... View Details
Merchant, Kenneth A. "Scovill, Inc.: NuTone Housing Group." Harvard Business School Case 186-136, December 1985. (Revised July 1993.)
- January 1998
- Article
Tradeoffs within Costing Systems between Incentives and Measurement Objectives
By: M. Alles, S. Datar and M. Gupta
Alles, M., S. Datar, and M. Gupta. "Tradeoffs within Costing Systems between Incentives and Measurement Objectives." Managerial Finance 24, no. 1 (January 1998): 1–18.
- December 1998
- Case
Grupo Industrial Bimbo S.A. (1998)
By: Ray A. Goldberg, Carin-Isabel Knoop and Srinivas Sunder
A leading Mexican agribusiness firm wants to expand in the United States and other locations. How to do so in a manner that utilizes the strengths of the company? View Details
Keywords: Agribusiness; Food; Global Strategy; Strength and Weakness; Expansion; Agriculture and Agribusiness Industry; United States; Mexico
Goldberg, Ray A., Carin-Isabel Knoop, and Srinivas Sunder. "Grupo Industrial Bimbo S.A. (1998)." Harvard Business School Case 599-066, December 1998.
- Fast Answer
Advertising: rates/costs
href="https://hollis.harvard.edu/primo-explore/search?query=title,contains,Standard%20Rate%20%26%20Data%20Service,AND&tab=books&search_scope=default_scope&sortby=rank&vid=HVD2&facet=tlevel,include,available_onsite&facet=library,include,BAK&mo... View Details
- 18 Jan 2017
- Working Paper Summaries
The Ties that Bind: Railroad Gauge Standards, Collusion, and Internal Trade in the 19th Century US
- July 1997 (Revised June 2001)
- Case
Hicorp, Inc.
By: David F. Hawkins
Discusses the measurement of earnings per share. View Details
Hawkins, David F. "Hicorp, Inc." Harvard Business School Case 198-014, July 1997. (Revised June 2001.)
- 2007
- Chapter
Measuring Performance
Leonard, Herman B. "Measuring Performance." In Entrepreneurship in the Social Sector, by Jane Wei-Skillern, James Austin, Herman Leonard, and Howard Stevenson. Sage Publications, 2007.
- November 6, 2001
- Article
Timely New Standard Issued: Long-Lived Asset Impairment and Disposal Write-Downs
By: David F. Hawkins
Hawkins, David F. "Timely New Standard Issued: Long-Lived Asset Impairment and Disposal Write-Downs." Accounting Bulletin, no. 102 (November 6, 2001).
- November–December 2010
- Article
A Method for Defining Value in Healthcare Using Cancer Care as a Model
By: Thomas W. Feeley, Heidi Albright, Ronald Walters and Thomas W. Burke
Value-based healthcare delivery is being discussed in a variety of healthcare forums. This concept is of great importance in the reform of the US healthcare delivery system. Defining and applying the principles of value-based competition in healthcare delivery models... View Details
Keywords: Value Creation; Cancer Care In The U.S.; Healthcare; Health; Management; Measurement and Metrics; Health Industry; North and Central America
Feeley, Thomas W., Heidi Albright, Ronald Walters, and Thomas W. Burke. "A Method for Defining Value in Healthcare Using Cancer Care as a Model." Journal of Healthcare Management 55, no. 6 (November–December 2010): 399–412. (This article won the Edgar C. Hayhow Award from the American College of Healthcare Executive in 2012 as the article of the year in the Journal of Healthcare Management.)
- May 1997
- Article
International Accounting Standards Committee's Accelerated Work Program Update
By: David F. Hawkins
Hawkins, David F. "International Accounting Standards Committee's Accelerated Work Program Update." Accounting Bulletin, no. 51 (May 1997).
- Article
Putting the Brakes on Impact: A Contingency Framework for Measuring Social Performance
By: A. Ebrahim and V. K. Rangan
Ebrahim, A., and V. K. Rangan. "Putting the Brakes on Impact: A Contingency Framework for Measuring Social Performance." Academy of Management Annual Meeting Proceedings (2010). (Included in the 2010 Best Paper Proceedings of the Academy of Management, and also runner-up for the 2010 Carlo Masini Award for Innovative Scholarship from the Public and Nonprofit Division of the Academy of Management.)
- Student-Profile
Patrick Ferguson
performance measurement and evaluation. He is interested in how and why firms use performance metrics for contracting and feedback purposes, as well as the limitations of quantitative metrics and the role of... View Details
- March 2014
- Article
Delivering High-quality Cancer Care: The Critical Role of Quality Measurement
By: Tracy Spinks, Patricia Ganz, George Sledge, Laura Levit, James Hayman, Timothy Eberlein and Thomas W. Feeley
In 1999, the Institute of Medicine (IOM) published Ensuring Quality Cancer Care, an influential report that described an ideal cancer care system and issued ten recommendations to address pervasive gaps in the understanding and delivery of quality cancer... View Details
Keywords: Health Care Quality; Health Care and Treatment; Quality; Measurement and Metrics; Health Industry; North America
Spinks, Tracy, Patricia Ganz, George Sledge, Laura Levit, James Hayman, Timothy Eberlein, and Thomas W. Feeley. "Delivering High-quality Cancer Care: The Critical Role of Quality Measurement." Healthcare: The Journal of Delivery Science and Innovation 2, no. 1 (March 2014): 53–62. (PMCID: PMC4021589.)