Measurement and Metrics - Publications - Faculty & Research

25 Aug 2014
News

Gerald Chertavian, MBA 1992

and corporate partners—tell of the organization’s success, Chertavian’s most prized metric shows the outcomes for the 18- through 24-year-olds that Year Up has served: Some 10,000 young people have... View Details

Keywords: Susan Young

01 Oct 2002
News

The Class of 1977

Macquarie into his native Australia's premier merchant bank and in June won wide acclaim for leading the winning consortium to privatize Sydney's airport. Still other classmates have created value in ways not View Details

Keywords: Desmond Wong

01 Dec 2001
News

Corporate Governance Conference Addresses Global Challenges

furthered at the conference, last fall HBS researchers started work on a case with the Beijing-based Cosco Group, one of the world's largest shipping companies. By this measure and many others, the... View Details

Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

01 Jun 1998
News

How the Ron Brown Award Was Born

firm, be part of its business strategy, and include the involvement of top management. Programs have to be innovative and effective and have a View Details

30 Aug 2018
News

Sharing a Passion for Art

which include spaces that accommodate the larger pieces in van Caldenborgh’s permanent collection, such as “Open Ended,” a steel sculpture by American artist Richard Serra that is 13 feet high and nearly 60 feet long, View Details

Keywords: Deborah Blagg; Arts, Entertainment

01 Dec 2007
News

Editor's Note

the Bulletin, a cavalcade of ideas, old and new, that have put the School on the intellectual map. Some of the articles will look back on outstanding accomplishments of distinguished faculty. Others, based on a series of faculty... View Details

Keywords: Roger Thompson; Centennial; Business Schools & Computer & Management Training; Educational Services

01 Dec 2018
News

Hard Choices

business and financial-market orientation. Louis Gerstner Jr. (MBA 1965), former CEO and chair of IBM, has written that you always get more of whatever you measure. Certainly, the constant View Details

Keywords: Seth Klarman (MBA 1982)

01 Jun 1999
News

McArthur Hall Dedication

"The real measure of John's impact on HBS is not in the formal record. It is in his spirit, character, and the depth of his personal relationships. That is why we honor him today." In his remarks, Mayor... View Details

01 Oct 1996
News

Lasting Impressions

institutions that gave me a chance along the way." "When I was at the Business School, I think I measured success in terms of how much money I was going to make," reveals Benton. "Now it is more important to provide a good environment for... View Details

Keywords: Deborah E. Blagg

01 Sep 2006
News

Redefining Health Care

value for patients, as measured by health outcomes per dollar expended. Porter recently talked about the book. The American model of health-care delivery is largely private and competitive. Yet costs are... View Details

Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Health, Social Assistance

04 Aug 2020
News

How Business Can Advance Racial Equity

resourcing, establishing targets and measurements and incentives that you would attach to any other strategic initiative that mattered. Third, I would say don't demand... View Details

01 Oct 2002
News

John R. Davis

and accounting for all 800 “cow units” (a standard measurement that in this case means about 1,175 actual cattle). Calving season calls for constant monitoring of the pregnant cows View Details

01 Dec 2017
News

Ink: Alumni Book Recommendations

the 21st century: “Advancing women means breaking free of a new set of stereotypes and assumptions, not only for women, but also for men. It means challenging a much wider range of conventional wisdom about what we value View Details

28 May 2019
News

Research Brief: Field Research

their yields. The findings were promising, Cole says: Those who received a weekly call about weather forecasts or pest strategies, for example, saw their yields increase by 8.6 percent for cotton and 28 percent for cumin. As a result,... View Details

Keywords: Jen McFarland Flint; Crop Production; Agriculture

01 Mar 2012
News

Alumni Book Briefs

China, and others will grow rapidly. The authors predict probable new principles for commercial success, among them that an obsession with return on equity will give way to more broad-based measurements of... View Details

Keywords: Publishing Industries (except Internet); Information

01 Dec 2011
News

Making the Case for Leadership

Issue Focus: Leadership Issue Focus Li & Fung's Global Footprint Reimagining the MBA Leaders come in all colors, ages, shapes, and sizes, with all manner of skills and temperaments, a variety View Details

01 Apr 1997
News

The Businesslike Gourmet: Karen Page on America's Foodservice Industry

when they leave; the restaurant will do whatever's necessary to ensure that. A qualitative experience measured quantitatively - it's a case study in successful customer service and service management. What's... View Details

01 Dec 2016
News

Is Cash the Best Form of Charity?

(Illustration by Edmon de Haro) (Illustration by Edmon de Haro) When Michael Faye (PhDBE 2009) and his cofounders—including Harvard grad students Paul Niehaus and Rohit Wanchoo—first proposed the model for... View Details

Keywords: April White

01 Dec 2014
News

Ask the Expert: A Fair Share

That’s incredibly innovative. But some of the regulations don’t address—or sometimes even prevent—this innovation. The legislative process is slow and cumbersome, and to have these regulations not be able to... View Details

01 Mar 2012
News

Social Investing Pioneers

Palandjian Photo courtesy Tracy Palandjian Cohen Main article: Where Innovation Rules Governments and philanthropies have long sought to improve the lives of society’s least fortunate and most vulnerable,... View Details

Keywords: Roger Thompson; Funds, Trusts, and Other Financial Vehicles; Funds, Trusts, and Other Financial Vehicles; Funds, Trusts, and Other Financial Vehicles; Funds, Trusts, and Other Financial Vehicles

Publications