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  • 01 Feb 2021
  • News

Why is it so hard for workers to find new jobs?

  • 07 May 2014
  • Video

Lisa Hall - Making A Difference

  • September 10, 2014
  • Article

Getting Cross-Cultural Teamwork Right

By: Tsedal Neeley
People struggle with global teamwork, even though it’s essential to success in multinational firms. Despite their efforts to nimbly manage differences in time zones, cultures, and languages, cross-border collaborators often fail to reach shared understanding or common... View Details
Keywords: Groups and Teams; Globalized Firms and Management; Conflict Management
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  • 16 Nov 2015
  • Research & Ideas

Does Competition Make Us More Creative?

produce incremental market share in a crowded market—then it’s not worth pursuing,” he says. IMPLICATIONS FOR MANAGERS The implication for managers is that sharp incentives can be effective in eliciting... View Details
Keywords: by Michael Blanding; Advertising
  • 23 Oct 2014
  • News

How to Gladden a Wealthy Mind

  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

Programs By: Hanson, Samuel G., David S. Scharfstein, and Adi Sunderam Abstract—We develop a model of government portfolio choice in which a benevolent government chooses the scale of risky projects in the presence of market failures and tax distortions. These two... View Details
Keywords: Dina Gerdeman
  • 14 Oct 2018
  • News

Fallout From Elon Musk’s SEC Settlement: A Big Fine, A New Chairman And A Huge Opportunity For Tesla

  • January 2022 (Revised October 2022)
  • Case

Second Harvest Heartland: Ending Hunger Together

By: V. Kasturi Rangan and Courtney Han
In March 2020, Second Harvest Heartland, one of six Foodbanks serving Minnesota, was caught in the COVID-19 emergency with considerably more people exposed to hunger and food insecurity. Its management team led by CEO Allison O’Toole and COO Thierry Ibri alertly... View Details
Keywords: COVID-19 Pandemic; Food Insecurity; Social Enterprise; Food; Health Pandemics; Crisis Management; Strategy; Adaptation; Social Issues; Mission and Purpose; Decision Making; United States; Minnesota
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  • 11 Feb 2014
  • News

AOL’s Armstrong Joins Parade of CEOs Apologizing

  • 18 Jun 2013
  • News

Why Girls Get Better Discounts On Car Repairs

    Jillian J. Jordan

    Jillian Jordan is an Assistant Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. She teaches Negotiations in the MBA elective curriculum.

    Professor Jordan’s research investigates moral... View Details
    • 22 Apr 2022
    • Research & Ideas

    Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

    Employers looking to fill critical job vacancies may want to turn to a largely untapped pool of willing workers: people with criminal records. Employers are often wary of hiring workers with past convictions, leading to double-digit... View Details
    Keywords: by Jay Fitzgerald
    • 2023
    • Working Paper

    Sending Signals: Strategic Displays of Warmth and Competence

    By: Bushra S. Guenoun and Julian J. Zlatev
    Using a combination of exploratory and confirmatory approaches, this research examines how people signal important information about themselves to others. We first train machine learning models to assess the use of warmth and competence impression management... View Details
    Keywords: AI and Machine Learning; Personal Characteristics; Perception; Interpersonal Communication
    Related
    • March 2011
    • Case

    Terror at the Taj Bombay: Customer-Centric Leadership

    By: Rohit Deshpande
    On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,... View Details
    Keywords: Safety; Leadership; National Security; Service Delivery; Organizational Culture; Crisis Management; Customer Focus and Relationships; Brands and Branding; Accommodations Industry; Mumbai
    Related
    • 17 Apr 2019
    • News

    Your Workforce Is More Adaptable Than You Think

      Roberto Verganti

      Roberto Verganti (rverganti@hbs.edu) is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the View Details

      Keywords: automotive; computer; consumer products; electronics; fashion; food; furniture; high technology; home appliances; industrial goods; pharmaceuticals; semiconductor; software; telecommunications; textiles
      • 16 Jan 2019
      • News

      The caring company

      • 25 Apr 2012
      • Research & Ideas

      The Importance of Teaming

      happens: Through teaming. Products and services are provided to customers by interdependent people and processes. Crucial learning activities must take place, within those smaller, focused units of action, for organizations to improve and... View Details
      Keywords: Re: Amy C. Edmondson
      • 27 Mar 2015
      • News

      The Sales Director Who Turned Work into a Fantasy Sports Competition

      • 17 Jan 2019
      • Research & Ideas

      Why Business Should Support Employees Who Are Caregivers

      employees’ needs. And they encourage employees to discuss their caregiving needs. “It’s motivating for people to be heard,” Fuller says. Managers need to acknowledge that many employees are caring for young... View Details
      Keywords: by Danielle Kost; Health