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  • All HBS Web  (1,386)
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    • Multimedia  (8)
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  • All HBS Web  (1,386)
    • News  (305)
    • Research  (911)
    • Events  (12)
    • Multimedia  (8)
  • Faculty Publications  (467)
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  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

a fixed cost, had increased even faster than sales. Despite the tripling in sales, margins had declined by one percentage point and the company had just incurred its first loss in decades. Rather than SG&A costs being fixed or even... View Details
Keywords: by Robert S. Kaplan
  • 02 Aug 2017
  • What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

those new hires will end up engaged? If employee engagement can spell the difference between profit and loss in a business, why can’t organizations engage their employees? What do you think? Reference State of the Global Workplace:... View Details
Keywords: by James Heskett
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

growth but impatient for profitability. When you are willing to put up with a lot of losses before a disruptive business turns profitable, that means you are trying to lay the foundation for a huge new business. Insisting on early... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

adaptive corporation such as Google is to have no corporate strategy is a bit unsettling. Further, Harford points to evidence that many of us have a hard time distinguishing between success and failure. We often deny failure, or we identify failure then chase our View Details
Keywords: by Jim Heskett
  • 2007
  • Book

An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe

By: Joanne G Horton, Richard H. Macve and George Serafeim
"Fair value" is currently the central topic of debate in the development of accounting standards. While it has now been defined to mean an exit price in US GAAP, the IASB is still considering its own definition, and some commentators are arguing for versions of entry... View Details
Keywords: Transition; Financial Instruments; Framework; Market Entry and Exit; Insurance; Revenue Recognition; Fair Value Accounting; Standards; United Kingdom
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Horton, Joanne G., Richard H. Macve, and George Serafeim. An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe. London, UK: Institute of Chartered Accountants in England and Wales, Centre for Business Performance, 2007.
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

insurance is no longer as feasible as it once was. Insurance carriers, which made huge payouts to cover losses related to the 9/11 attacks, have reexamined the risks implicit in today's leaner supply chains. As a result, "what was... View Details
Keywords: by David Stauffer
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

different way. Or maybe the trigger is an event in our personal life. The break-up of a relationship or the death of a parent. The types of experience that bring on impasse are myriad, and we often don't realize how much particular life events will mean to us. When... View Details
Keywords: by Martha Lagace
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

is considerable variation across industries. Remote work is much more common in industries with better educated and better paid workers. Respondents in better educated and higher paid industries have also observed less productivity loss... View Details
Keywords: by Kristen Senz
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

to this kind of situation is too often ineffective. By their own admission, their managers are reluctant to rock the boat as long as the numbers continue to be good. In doing so, they underestimate the costs to the organization, including the View Details
Keywords: by James Heskett
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

take profits from one market and cross-subsidize losses in another. They've got to have a big, strategic world view, and be able to see broad cross-market trends and commonalities. In the P&G case, it was the global business manager... View Details
Keywords: by Cynthia Churchwell
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

77 percent of its profits from outside North America. But Goizueta's strategy soon ran into trouble, due in large part to the Asian currency crisis. By the end of 1999, when Douglas Daft took the reins, earnings had slumped, and Coke's stock had lost nearly one-third... View Details
Keywords: by Pankaj Ghemawat
  • 02 Dec 2010
  • What Do You Think?

Making Right Choices: Art or Science?

presenting them, even when the merit of one alternative is clearly superior to others. A natural aversion to loss leads us to make irrational choices that minimize it. Choices may be expressly made to enable us to conform to the behaviors... View Details
Keywords: by Jim Heskett
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details
Keywords: by Michael Blanding; Health
  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

Economic Perspectives, the authors find that Smith's insights from 1759 can contribute to modern thinking on everything from our fascination with celebrity to the theory of loss aversion. In fact, says Ashraf, Moral Sentiments presages... View Details
Keywords: by Ann Cullen
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

decide what has to give" when there is a loss of staff, says Parlance Training's Parlett. "So everyone plays corporate hot potato, passing the problem down the line until someone ends up as the scapegoat for not pulling off a... View Details
Keywords: by Paul Michelman
  • 15 Mar 2022
  • Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

States cost companies an estimated $171 billion in wage and productivity losses in 2019, according to the National Safety Council. By 2018, more than 90,000 organizations across 127 countries had adopted OHSAS 18001. The similar ISO 45001... View Details
Keywords: by Rachel Layne
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

financial loss and other burdens they understood and aligned with the mission,” Niinami says. At a time of crisis, Shibusawa’s spirit came into full force and multiple stakeholders aligned to achieve the same goal for the public good.... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

revenues—she increases her chances of getting a large bonus the following year. This is a variation on the "big bath" theory of corporate financial reporting: If you're going to take a loss, take as big a loss as possible.... View Details
Keywords: by Michael C. Jensen
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

suffered massive losses and was on the verge of defaulting on $23 billion of debt. Because almost all of the debt was secured, a default would have allowed creditors to seize company assets, almost certainly forcing the business to shut... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

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