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  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

School. “You feel like maybe they weren’t totally listening.” In fact, people often aren’t tuned in when we think they are, and it’s tough to tell when someone is actually paying attention, according to a forthcoming article in the... View Details
Keywords: by Michael Blanding
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

may learn that someone—our boss, our boss's boss, or a key person—is leaving. He or she won't be here 4 weeks from now. The events that flow from a simple change such as this can be complex. Perhaps this event prompts a reorganization and... View Details
Keywords: by Martha Lagace
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Knowing when to use artificial intelligence and when to rely on the human mind is a shifting fine line, one delineated by new research that shows considerable benefit and speed from generative AI—if it’s applied to the right tasks. What... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 03 Oct 2016
  • Working Paper Summaries

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

Keywords: by Das Narayandas and Mihnea Moldoveanu; Education
  • 14 Nov 2023
  • Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

become more central to the network by one decile group (for example, from the thirtieth percentile to the fortieth percentile) increase their research and development spending by 5 percent and their patent... View Details
Keywords: by Ben Rand
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

only two short sessions in 1959. At the age of 32, Davis coaxed innovative ideas out of his players—among them greats including John Coltrane and Bill Evans—that took everyone by surprise. He also remade the industry, introducing longer,... View Details
Keywords: by Martha Lagace; Music
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of... View Details
Keywords: by Julia Hanna
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

For the last quarter century, many fought hard to overcome gender discrimination in the workplace by raising awareness, strengthening antidiscrimination policies, and encouraging more women to enter the corporate world. At first blush,... View Details
Keywords: by Maggie Starvish
  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

their belts, the team’s review adds valuable new insights into how to prioritize spending in ways that not only help people in need but improve the mood and well-being of the helpers. Oh, goody! In one of the experiments included in the review, participants View Details
Keywords: by Michael Blanding
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

33 percent in the fourth quarter of last year compared with that of the previous year. Only six venture-backed companies were able to go public last year in the United States. According to a report in the Wall Street Journal, 260 venture-backed businesses were acquired... View Details
Keywords: by Martha Lagace
  • 11 Sep 2017
  • Research & Ideas

Why Employers Favor Men

men perform better on average at certain tasks, according to the research paper When Gender Discrimination Is Not About Gender. The paper was written by Katherine B. Coffman and Christine L. Exley, both assistant professors at Harvard... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

the assistance of ChatGPT) Throughout 2023, we dedicated considerable effort to assessing whether the recent strides in generative AI were mere fads or indicative of a transformative future. This period was marked by extensive... View Details
Keywords: by Rachel Layne; Information Technology
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

of value to the US economy each year, the researchers estimate. Sources: US Patent and Trademark Office; “(Live) and Work from Anywhere: Geographic Flexibility and Productivity Effects at the United States Patent Office” by Prithwiraj... View Details
Keywords: by Kristen Senz
  • 16 Feb 2011
  • Working Paper Summaries

Naivete and Cynicism in Negotiations and Other Competitive Contexts

Keywords: by Chia-Jung Tsay, Lisa L. Shu & Max H. Bazerman
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might be just what marketing has been looking for..." A more... View Details
Keywords: by James Heskett
  • 02 Apr 2024
  • What Do You Think?

What's Enough to Make Us Happy?

ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind... View Details
Keywords: by James Heskett
  • 07 Apr 2003
  • What Do You Think?

Should Global Business Initiatives Be Devalued?

an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy by... View Details
Keywords: by James Heskett
  • 30 Jan 2024
  • Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

assistant professor Maria Roche and colleagues. Essentially, the authors write, payment killed the “intrinsic joy” developers felt, a motivation akin to scientists making a big discovery. “So often, money is the quick fix. Or you think it... View Details
Keywords: by Rachel Layne; Technology
  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

also need to learn to praise employees for their passion, not just for how they express it, such as by working overtime, Jachimowicz says. The risk of hailing employees for these “performative” aspects of... View Details
Keywords: by Ben Rand
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