Knowledge Production - Publications - Faculty & Research

18 Apr 2023
Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details

Keywords: by Barbara DeLollis; Financial Services; Mining

26 Feb 2013
First Look

First Look: Feb. 26

PublicationsCommentaries and Cases on the Law of Business Organization Authors:Allen, William T., Reiner Kraakman, and Guhan Subramanian Abstract This fourth edition is completely updated throughout. It now includes excerpts from important recent cases such as... View Details

Keywords: Sean Silverthorne

Web

About the Center - Christensen Center for Teaching & Learning

Drawing from its research and the knowledge and skills of the School's most experienced faculty, the Center develops materials and video products that showcase strategies, best practices, and innovations in... View Details

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

"I am aware of how to use my cultural knowledge when interacting with people from other cultures," and "I adjust my cultural knowledge while interacting with people from a new or an unfamiliar culture." The... View Details

Keywords: by Michael Blanding

30 May 2024
News

How to Have Effective Conversations

quickly what kind of conversation you're in. AW: In the book you call this Rule One. Rule One of conversation is figuring out what conversation you're having. This is rule one of four, so we're not finished yet. What are the next steps to having these View Details

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

folks there,” said Cook at the time, in defense of Apple’s decisions. A follow-on case written last year as the COVID-19 pandemic raged explores how Cook was presented with another privacy quandary: Public health officials wanted to use Apple’s View Details

Keywords: by Avery Forman

Person Page

Press / Media

By: Karim R. Lakhani

Can America Invent Its Way Back?

BusinessWeek, by Michael Mandel, 12 Sept. 2008

Today, researchers are focusing on ways to make those... View Details

22 May 2007
First Look

First Look: May 22, 2007

evaluate their theory by looking at the design evolution of two software product platforms through the modeling lens of design structure matrices (DSMs) and design rule theory. Our analysis shows that DSM models and options theory can... View Details

Keywords: Martha Lagace

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

of randomness. They then crafted prompts—the questions users ask an AI tool—about specific products like toothpaste and laptops, seeking hundreds of responses about whether the “customer” would choose to purchase View Details

Keywords: by Kristen Senz

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

particular field your venture intends to address, you may need a cofounder with domain specific expertise. Having domain expertise will not only inform the product strategy, but will also help the venture gain credibility in the market... View Details

Keywords: by Julia Austin

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

workers to select and manage products in its warehouses. By the middle of 2021, US Foods, which employs about 26,000 workers, had 1,000 unfilled driving and warehouse positions. "You’re saying you might be a truck driver for a while, but... View Details

Keywords: by Pamela Reynolds

16 May 2023
In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

the ecosystem, which means investments in R&D and new product development will be curtailed. The financial system is far stronger today than it was in the Great Financial Crisis, but the economy was already somewhat wobbly. On the... View Details

Keywords: by Avery Forman; Technology; Financial Services

Web

Online Business Strategy Course | HBS Online

Complements from Substitutes Featured Exercises Create a customer journey map to discover complementary products and services 5 hrs Module 3 Competing with Network Effects Explore the three types of network effects, their impact on WTP,... View Details

February 2005 (Revised May 2005)
Case

Intelliseek

Intelliseek harvests, filters, and mines the content of messages posted by consumers online and on discussion boards and blogs. For any specified consumer product brand, Intelliseek measures the volume of work-of-mouth and its valence (proportion of positive and... View Details

Keywords: Internet and the Web; Information Technology; Consumer Behavior; Knowledge Management; Marketing Reference Programs; Web Services Industry

Citation

Educators

Purchase

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today.... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

their own versions of it. Rethinking the discovery problem The rise of the internet democratized the publishing and distribution of information and entertainment. In the process, it created an enormous discovery problem. Those with an idea or View Details

Keywords: by John Deighton and Leora Kornfeld

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

was strengthened through the deployment of products that were complementary to its own. This made it tough for competitors. They were not just going head-to-head with Microsoft's products—they were also competing against the repository of... View Details

Keywords: by Sean Silverthorne

01 Mar 2024
News

Vital Signs

College London. There, in the great tradition of med students everywhere, she committed to memory the encyclopedic volume of information about diseases and their multiple presentations. That bedrock of knowledge is absolutely critical for... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Evolutionary Nature of Breakthrough Innovation: Re-Evaluating the Exploration vs. Exploitation Dichotomy Science: The Unlikely Frontier for New Business Ideas Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing... View Details

Keywords: by Rachel Layne; Aerospace

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

lowlights What are 1-2 highlights from your experience? This could be a memory of your first big product launch, closing a hard funding round or even just that night that all hell broke loose and you fixed a hairy bug at 2 a.m. What made... View Details