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- All HBS Web (886)
- Faculty Publications (507)
- March 1999 (Revised October 1999)
- Case
Tufts Health Plan
By: Richard M.J. Bohmer and Nancy D. Beaulieu
Describes the introduction of capitation by a managed care company and the challenges of managing financial risk in the Medicare population. Focuses on the relationship between the health plan and physicians. View Details
Keywords: Health; Behavior; Motivation and Incentives; Risk and Uncertainty; Insurance; Health Industry; Health Industry
Bohmer, Richard M.J., and Nancy D. Beaulieu. "Tufts Health Plan." Harvard Business School Case 699-160, March 1999. (Revised October 1999.)
Frank L. Gillespie
Having worked in a large, successful white insurance firm, Gillespie saw the need to bring better insurance services to Chicago’s black community and founded Liberty Life in 1919. Unlike other View Details
Keywords: Finance
- June 1989 (Revised July 1993)
- Case
CIGNA Worldwide
By: John A. Quelch
A CIGNA Worldwide (CWW) task group of European country directors and key functional managers is meeting in November 1988 to discuss how CWW should respond to the European Community's plan to remove existing internal barriers and restrictions to the free flow of goods... View Details
Keywords: Multinational Firms and Management; Insurance; Competitive Strategy; Emerging Markets; Trade; Insurance Industry; Europe
Quelch, John A. "CIGNA Worldwide." Harvard Business School Case 589-098, June 1989. (Revised July 1993.)
- Article
Affording to Wait: Medicare Initiation and the Use of Health Care
By: Guy David, Philip Saynisch, Victoria Acevado-Perez and Mark D. Neuman
Delays in receipt of necessary diagnostic and therapeutic medical procedures related to the timing of Medicare initiation at age 65 years have potentially broad welfare implications. We use 2005–2007 data from Florida and North Carolina to estimate the effect of... View Details
Keywords: Medicare; Behavior; Insurance; Health Care and Treatment; Insurance Industry; Insurance Industry; Insurance Industry; North Carolina; Florida
David, Guy, Philip Saynisch, Victoria Acevado-Perez, and Mark D. Neuman. "Affording to Wait: Medicare Initiation and the Use of Health Care." Health Economics 21, no. 8 (August 2012): 1030–1036.
- November 2009 (Revised March 2011)
- Case
New York Life and Immediate Annuities
By: Julio J. Rotemberg and John T. Gourville
By positioning Immediate Annuities as "guaranteed lifetime income," New York Life has built itself a $1.4 billion per year business by 2009. However, to make Immediate Annuities a mainstream financial product for retirees, New York Life must understand why many... View Details
Keywords: Insurance; Personal Finance; Product Marketing; Consumer Behavior; Retirement; Salesforce Management; Insurance Industry
Rotemberg, Julio J., and John T. Gourville. "New York Life and Immediate Annuities." Harvard Business School Case 510-040, November 2009. (Revised March 2011.)
- May 2010 (Revised January 2012)
- Teaching Note
Lincoln Financial Meets the Financial Crisis (TN)
By: Robert C. Pozen
Teaching Note for 310137. View Details
- November 1999 (Revised July 2003)
- Case
Pre-Paid Legal Services, Inc.
By: Paul M. Healy and Jacob Cohen
Pre-Paid Legal Services' business model reveals two key issues--managing the sales force and sales growth and managing claims. Students analyze the economics of the business and consider how to measure firm performance, how to evaluate and reward the sales force, and... View Details
Keywords: Financial Management; Financial Strategy; Salesforce Management; Marketing Strategy; Accrual Accounting; Business Cycles; Forecasting and Prediction; Insurance; Business Growth and Maturation; Insurance Industry
Healy, Paul M., and Jacob Cohen. "Pre-Paid Legal Services, Inc." Harvard Business School Case 100-037, November 1999. (Revised July 2003.)
- September 2011
- Teaching Note
The Allstate Corporation (TN)
By: John R. Wells
Teaching Note for 708485. View Details
Robert F. McDermott
After retiring as a USAF Brigadier General, McDermott took the helm of USAA and built one of the most successful and highly respected financial services organizations in the United States. Under his leadership, USAA was transformed from a small View Details
Keywords: Finance
- Web
S&P Capital IQ Pro | Baker Library
Utilities Materials (metals and mining) Insurance (including Health Insurers) Industrials Consumer Technology, Media and Communications To add industries to your account, click... View Details
- 01 Dec 2014
- News
Ask the Expert: A Fair Share
have the experience, or maybe one of their friends does, of “Hey, I rented my car to a stranger, and it worked out well.” As more people have those experiences and they talk about it with their friends, it’s going to help them trust in these systems. What can we do to... View Details
- Fast Answer
Banking industry: overviews & statistics
Where do I find information on banks and banking? Banking Information and Regulation (Federal Reserve) provides information on U.S. proposed and actual banking regulations. Federal Deposit Insurance Corporation features statistics and... View Details
- Web
Polishing Chrysler bodies similar to shining shoes - The Human Factor – Baker Library | Bloomberg Center, Historical Collections
HBS Home HBS Index Contact Us Harvard Business School Baker Library Historical Collections The Human Factor Introducing the Industrial Life Photograph Collection at the Baker Library Introduction The Exhibition The Request The Response... View Details
Maurice R. Greenberg
Greenberg helped grow American International Group into one of the world-wide leaders in insurance and financial services. Greenberg grew American International Group almost entirely internally, using his own, in-house trained managers to... View Details
Keywords: Finance
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
conversation. What are the major market forces that are transforming the health-care system? First and foremost, it's consumers. They have already revolutionized the retailing and information industries because they are so busy working... View Details
- Web
Managing and Innovating in Financial Services - Course Catalog
and help firms and households save and manage risk. These financial services are provided in an array of organizations and structures – from fintech startups to private credit funds to multi-trillion-dollar global banks and large View Details
Henry S. Dennison
In 1916, Dennison Manufacturing established the first employer-initiated unemployment insurance system in the United States. Dennison also initiated a program to end absentee stockholder control over company policy, called the “Management... View Details
Keywords: Wood, Paper & Forestry
- 01 Feb 2002
- News
Terrorism, Insurance, and Uncle Sam
In the wake of the September 11 attacks, business in general and the insurance industry in particular are examining ways to manage the high cost of insurance against acts of... View Details
- 01 Dec 2018
- News
Case Study: Your Data, Your Health
with the potential to help the most people. —Rene Robichaud (MBA 1984) I suggest that you target the applications that will most likely impact insurers. If insurers see the value in it, they will certainly patronize it, and that will give... View Details
Keywords: Jen McFarland Flint
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
care, but there is another cost to be accounted for. Germany May Have the Answer for Reducing Drug PricesIn Germany, drugmakers must prove that a new medication’s benefits merit a higher price than existing drugs. Making Health Insurance... View Details