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Publications

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  • All HBS Web  (2,249)
    • People  (7)
    • News  (478)
    • Research  (1,397)
    • Events  (10)
    • Multimedia  (3)
  • Faculty Publications  (386)

Show Results For

  • All HBS Web  (2,249)
    • People  (7)
    • News  (478)
    • Research  (1,397)
    • Events  (10)
    • Multimedia  (3)
  • Faculty Publications  (386)
← Page 28 of 2,249 Results →
  • 01 Apr 2024
  • In Practice

Navigating the Mood of Customers Weary of Price Hikes

product quality or reductions in costs. Short-run versus long-run responses. Over longer periods, the observable consumer response to a price change may be much different than in the short run. Evidence indicates consumers may take three... View Details
Keywords: by Rachel Layne; Retail; Consumer Products
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

geographies, and more decentralized decision-making closer to the customer. That said, participants say they‘re employing more ad hoc problem-focused teams as overlays to their more permanent organizational structures. These teams almost always include View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Web

Negotiation, Organizations & Markets - Faculty & Research

based on the psychology of selective memory. When a person thinks about an event, different experiences compete for retrieval, and retrieved experiences are used to simulate the event based on how similar they are to it. The model... View Details
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

organizational boundaries. "No organization can go it alone." Curate talent. Expanding their traditional network of talent requires leaders who can identify and assess the capabilities, mindsets, and values of individuals the corporation... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • Web

Behavioral Finance & Financial Stability

individual dealers formed through home advantage and the persistence of previous underwriting relationships. Building on these connections, the introduction of the leverage ratio for the European banks had a large impact on exposed bonds’... View Details
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

private sector. Individuals are going to extraordinary lengths to connect with others and to do their jobs better. They're frequently overworked and underpaid. The question is this: Can we as a nation get the systems, structures, and... View Details
Keywords: by Garry Emmons; Service
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

percent of menu price, and every hour a table sits empty is lost revenue that can never be recovered. So too for spas, gyms, hotels, and many other services. Retailers of durable products, like manufactured goods and clothing, are in a somewhat View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

organizations in private industry could learn from the example of Data.gov to the extent of unlocking data from individual silos in their firm even though data remain protected within firewalls. HBS assistant professor Karim R. Lakhani,... View Details
Keywords: by Martha Lagace; Technology
  • 11 May 2021
  • Blog Post

Q+A on the Socioeconomic Inclusion Task Force with Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020)

In the fall of 2019, Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020) looked ahead to their imminent graduation and considered how they could make a difference towards increasing diversity, equity, and inclusion (DEI) at HBS.... View Details
  • 14 Jun 2016
  • First Look

June 14, 2016

Behavior and Impact of Patent Trolls: A Survey By: Cohen, Lauren, Umit Gurun, and Scott Duke Kominers Abstract—We survey the empirical literature on non-practicing entity (NPE) litigation behavior and its consequences. We document both aggregate trends and... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2006
  • Research & Ideas

What Customers Want from Your Products

while their children struggled to suck the thick shakes up through the thin straws. Customers were hiring milk shakes for two very different jobs. But when marketers had originally asked individual customers... View Details
Keywords: by Clayton M. Christensen, Scott Cook & Taddy Hall; Consumer Products
  • November 2018 (Revised February 2019)
  • Case

Israel at 70: Is it Possible to (re)Brand a Country?

By: Elie Ofek and Sarah Gulick
In the spring of 2018, Israel was set to celebrate its 70th anniversary. While there was much to rejoice in reaching this milestone, the country’s brand image internationally was far from ideal. Past efforts to impact perceptions of Israel, spearheaded by the Ministry... View Details
Keywords: Branding; Brand Management Of Places; Nation Branding; Brand Positioning; Public Diplomacy; Marketing Communication; Brands and Branding; Marketing Communications; Perception; Change; Israel
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Ofek, Elie, and Sarah Gulick. "Israel at 70: Is it Possible to (re)Brand a Country?" Harvard Business School Case 519-006, November 2018. (Revised February 2019.)
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

individuals in MBA and Executive MBA programs. Our third study developed survey measures of the six implicit voice theories identified in the prior two studies in a new sample of 265 adults with diverse work experience, and examined... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

more drivers. It created a model to understand and identify factors that caused individuals to be interested in signing up to be a Uber driver. Were they part-time workers? Did they own a car? Were they in cities with low wages or in... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 10 Oct 2023
  • Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

Rights Act, we see that areas where the effects of the law were stronger displayed more negative racial attitudes, which took the form of violent behavior—namely white individuals committing more racially motivated hate crimes against... View Details
Keywords: by Rachel Layne
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

placing a table at each station, where individuals would sign in and out for their shifts. They found that managers struck informal agreements with the managers on either side of them to lend and borrow workers as needed. Since managers... View Details
Keywords: by Michael Blanding; Fashion
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

factors associated with successful CRM implementation and advance directions for future research. Old Hand or New Blood? Author:Frank V. Cespedes Periodical:Harvard Business Review 84, nos. 7/8 (July-August 2006): 28-40 Abstract Bill MacLeod, Fusilier's CEO, has to... View Details
Keywords: Sean Silverthorne
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

represents either an acute or chronic disease process that may require management by multiple clinicians representing different specialties and types of providers and support personnel. Care for a medical condition involves management of... View Details
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

should be aware that everyone is an individual first—and we may not be as different from others as we think. “There are a lot of misperceptions out there,” she says, “and stereotypes that reduce View Details
Keywords: by Michael Blanding
  • Web

Latin America - Global

unique challenges and opportunities present in the Mexican setting. This gathering provided a platform for entrepreneurs to share their insights and experiences, promoting collaboration and networking among individuals dedicated to... View Details
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