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Negotiation, Organizations & Markets Curriculum - Faculty & Research

Strategy, Negotiation & Humanity Deepak Malhotra , Kevin Mohan Fall 2025 Q1Q2 3.0 Doctoral Programs Faculty from the NOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program... View Details

23 Sep 2014
First Look

First Look: September 23

Publications September 2014 Research in Organizational Behavior The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations By: Ebrahim, Alnoor, Julie Battilana, and Johanna Mair Abstract—We... View Details

Keywords: Sean Silverthorne

2023
Working Paper

The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism

By: Caleb Kwon and Ananth Raman

Problem Definition: Employee lateness and absenteeism pose challenges for businesses, particularly in the retail industry, where punctuality is vital for optimal store operations and customer service. This paper relates employee lateness and absenteeism with... View Details

Keywords: Behavior; Employees; Human Capital; Retail Industry

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20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

learn about events after the fact. You hear concerns and dissenting views through the grapevine rather than directly. Surprise Four: You Are Always Sending A Message Warning signs: Employees circulate stories about your behavior that... View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

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Curriculum - Business & Environment

and synthetic biology- that have passed commercial viability and are on-track to change the foundations of business and society by 2035. These technologies predict behavior and increasingly create behavior. They learn and improve... View Details

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

Lakkaraju, “but the truth is, if there is a human sitting there who is likely to make choices based on bias, you can’t say you have completely solved it.” Instead, she suggests using a combination of approaches, including offering... View Details

Keywords: by Michael Blanding; Technology

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

a cultural revolution. China "wiped its slate clean" in the Cultural Revolution. Literally and metaphorically, it got rid of intellectuals, human capital, private enterprise, everything. With a clean slate in those circumstances... View Details

Keywords: by Martha Lagace

February 2009 (Revised July 2012)
Case

Jieliang Phone Home! (A)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria

At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details

Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China

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12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Lane and her colleagues sorted responses evaluating robot arm designs into three categories of evaluator: unscreened, screened through a human resources-like questionnaire examining their credentials, and those that took a robotics skills... View Details

Keywords: by Rachel Layne; Aerospace

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to... View Details

Keywords: by Scott Van Voorhis

06 Aug 2013
First Look

First Look: August 6

All Ranks Are Local: Why Humans Are Both (Painfully) Aware and (Surprisingly) Unaware of Their Lot in Life By: Norton, Michael I Abstract—No description available. Publisher's link:... View Details

Keywords: Anna Secino

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

period. Stock indexes can transform longstanding behavior via nonpecuniary channels. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53030 Machine Learning and Human Capital:... View Details

Keywords: Dina Gerdeman

17 Nov 2009
First Look

First Look: Nov. 17

catastrophic threats such as climate changes, natural disasters, technological hazards, and human malevolence. At the crossroads of decision sciences, behavioral and neuro-economics, psychology, management,... View Details

Keywords: Martha Lagace

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

leadership behaviors may depend on the "context" in which they are found. As a result, one might conclude as Mike Leahy did that " I am fascinated with the range of our readers' responses to something I thought was rather... View Details

Keywords: by Jim Heskett

23 Oct 2019
Blog Post

How to Talk Gooder in Business and Life

goals. If I had to pick one common mistake to highlight here, it would be egocentrism. Humans have an innate tendency to focus on their own perspective without considering (or misunderstanding) the perspectives of those around them.... View Details

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

As these advances in understanding human behavior are used by marketers, they will be able to serve their markets with greater success. Q: What are you working on next? Gerald Zaltman: I have had a... View Details

Keywords: by Martha Lagace; Consumer Products

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

this business issue, members of Fuller’s team surveyed two groups. They asked 301 human resource leaders and business owners in the United States how they approach caregiving benefits. And they asked 1,500 employees who provide or... View Details

Keywords: by Danielle Kost; Health

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

behaviors that other employees embrace. Others accomplish the same objective more positively. At Baptist Health Care, for example, managers constantly reinforce the culture by recognizing those whose actions exemplify its values, its... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

People make snap judgments all the time. That woman in the sharp business suit must be intelligent and successful; the driver who just cut me off is a rude jerk. These instant assessments, when we attribute a person's behavior to innate... View Details

Keywords: by Anna Secino; Education; Employment

01 Nov 2022
Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

who want to push performance very strongly shouldn’t expect employees to engage in extra-role behavior as much,” Gallani says. “There is a little bit of a tradeoff between pay for performance and extra-role behaviors, such as innovation.”... View Details