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- All HBS Web
(1,306)
- Faculty Publications (645)
- June 1996 (Revised January 2000)
- Case
McKinsey & Co.: Managing Knowledge and Learning
Describes the development of McKinsey & Co. as a worldwide management consulting firm from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate... View Details
Keywords: Management; Managerial Roles; Management Practices and Processes; Competitive Advantage; Global Range; Knowledge Dissemination; Business Processes; Consulting Industry
Bartlett, Christopher A. "McKinsey & Co.: Managing Knowledge and Learning." Harvard Business School Case 396-357, June 1996. (Revised January 2000.)
- March 1996 (Revised November 1996)
- Case
Supermarkets in Inner Cities
By: James E. Austin and Jaan Elias
Excerpts from five articles that present the challenges and opportunities inherent in opening and operating supermarkets in inner-city neighborhoods. View Details
Keywords: Urban Scope; Market Entry and Exit; Alliances; Business and Government Relations; Problems and Challenges; Development Economics; Business and Community Relations; Business Ventures; Strategic Planning; Cooperation
Austin, James E., and Jaan Elias. "Supermarkets in Inner Cities." Harvard Business School Case 796-145, March 1996. (Revised November 1996.)
- February 1996 (Revised May 1996)
- Teaching Note
Fidelity Investments: Spartan Florida Municipal Fund (TN)
By: Andre F. Perold and Wai Lee
- February 1996 (Revised May 2002)
- Teaching Note
Xerox: Outsourcing Global Information Technology Resources TN
Teaching Note for (9-195-158). View Details
- February 1996 (Revised November 2003)
- Case
Indianapolis: Activity-Based Costing of City Services (A)
By: Robert S. Kaplan
A new administration in the City of Indianapolis is initially determined to privatize many municipal services. Before taking this action, however, the city managers want to know the current cost of performing these services with the municipal workers. Existing... View Details
Keywords: Cost Management; Public Sector; Activity Based Costing and Management; Service Delivery; Privatization; City; Indianapolis
Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (A)." Harvard Business School Case 196-115, February 1996. (Revised November 2003.)
- February 1996 (Revised June 1996)
- Supplement
Indianapolis: Activity-Based Costing of City Services (B)
By: Robert S. Kaplan
Supplements the (A) case. View Details
Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (B)." Harvard Business School Supplement 196-117, February 1996. (Revised June 1996.)
- 1996
- Article
How Locals Can Win Global Contests
By: R. M. Kanter
Kanter, R. M. "How Locals Can Win Global Contests." Leader to Leader 1, no. 1 (1996): 25–29.
- December 1995 (Revised March 1996)
- Case
Nestle and the Twenty-First Century
By: Ray A. Goldberg and Elizabeth Ashcroft
A leading food company rethinks its future in the global food system by major geographical areas. View Details
Keywords: Change Management; Forecasting and Prediction; Geographic Location; Globalization; Strategy; System; Food and Beverage Industry
Goldberg, Ray A., and Elizabeth Ashcroft. "Nestle and the Twenty-First Century." Harvard Business School Case 596-074, December 1995. (Revised March 1996.)
- 1995
- Chapter
Global Competition and the Localization of Competitive Advantage
By: M. E. Porter and Rebecca E. Wayland
- fall 1995
- Article
Stakeholder Negotiations over Third World Natural Resource Projects
By: James K. Sebenius and Hannah Riley
Sebenius, James K., and Hannah Riley. "Stakeholder Negotiations over Third World Natural Resource Projects." Cultural Survival Quarterly 19, no. 3 (fall 1995): 39–43.
- September 1995
- Case
Ares-Serono
By: Michael Y. Yoshino, Jean-Pierre Jeannet and Carin-Isabel Knoop
Ares Serono, a medium-size Swiss pharmaceutical company, is the global leader in the field of fertility drugs. The company has successfully transformed into one of the very few biotech firms in Europe. The case treats a set of major strategic and organizational... View Details
Keywords: Geographic Location; Globalized Firms and Management; Asset Management; Balance and Stability; Expansion; Digital Platforms; Leadership Development; Health Care and Treatment; Transformation; Family Business; Problems and Challenges; Pharmaceutical Industry; Biotechnology Industry; Switzerland; Europe
Yoshino, Michael Y., Jean-Pierre Jeannet, and Carin-Isabel Knoop. "Ares-Serono." Harvard Business School Case 396-035, September 1995.
- September–October 1995
- Article
Is Foreign Infrastructure Investment Still Risky?
By: L. T. Wells Jr. and E. S. Gleason
Wells, L. T., Jr., and E. S. Gleason. "Is Foreign Infrastructure Investment Still Risky?" Harvard Business Review 73, no. 5 (September–October 1995): 44–55.
- September–October 1995
- Article
Thriving Locally in the Global Economy
By: R. M. Kanter
Kanter, R. M. "Thriving Locally in the Global Economy." Harvard Business Review 73, no. 5 (September–October 1995): 151–160. (Reprinted in World View: Global Strategies for the New Economy, edited by J. Garten. Boston: Harvard Business School Press, 2000, pp. 227-243.)
- September–October 1995
- Article
When Local Goes Global
By: R. M. Kanter
Kanter, R. M. "When Local Goes Global." World Link (September–October 1995).
- August–September 1995
- Article
Managing in Developing Countries: Challenges for the 21st Century
By: J. E. Austin
Austin, J. E. "Managing in Developing Countries: Challenges for the 21st Century." Asian Manager (August–September 1995).
- Article
The Rise of the Urban Entrepreneur
By: M. E. Porter
Porter, M. E. "The Rise of the Urban Entrepreneur." Special Issue on The State of Small Business. Inc. 17, no. 7 (May 16, 1995).
- May–June 1995
- Article
The Competitive Advantage of the Inner City
By: M. E. Porter
Porter, M. E. "The Competitive Advantage of the Inner City." Harvard Business Review 73, no. 3 (May–June 1995).
- January 1995 (Revised October 1995)
- Case
Citibank: Global Customer Management
By: Michael Y. Yoshino and Thomas W. Malnight
Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S.... View Details
Keywords: Customer Focus and Relationships; Global Range; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; SWOT Analysis; Emerging Markets; Banking Industry; United States
Yoshino, Michael Y., and Thomas W. Malnight. "Citibank: Global Customer Management." Harvard Business School Case 395-142, January 1995. (Revised October 1995.)
- November 1994
- Case
American Rice, Inc. in Vietnam
By: Ray A. Goldberg and Quintus Travis
Describes the first major joint venture between a U.S. and Vietnam rice company with reqard to the world rice trade. What are the opportunities and what are the challenges? View Details
Keywords: Joint Ventures; Trade; Global Range; Problems and Challenges; Opportunities; Food and Beverage Industry; Viet Nam; United States
Goldberg, Ray A., and Quintus Travis. "American Rice, Inc. in Vietnam." Harvard Business School Case 595-020, November 1994.
- fall 1994
- Article
Some Implications of the International Data Highway
By: F. W. McFarlan
McFarlan, F. W. "Some Implications of the International Data Highway." Journal of Global Information Management 2, no. 4 (fall 1994).