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  • Web

Faculty & Advisors | MBA

alleviate human disease, including co-founding Raze Therapeutics, a next-generation metabolism company addressing fibrosis and cancer. Dr. Friedman trained clinically in pediatrics at Boston Children’s Hospital. He has authored multiple peer-reviewed publications in... View Details
  • 2020
  • Working Paper

Targeting for Long-Term Outcomes

By: Jeremy Yang, Dean Eckles, Paramveer Dhillon and Sinan Aral
Decision makers often want to target interventions so as to maximize an outcome that is observed only in the long term. This typically requires delaying decisions until the outcome is observed or relying on simple short-term proxies for the long-term outcome. Here we... View Details
Keywords: Targeted Marketing; Optimization; Churn Management; Marketing; Customer Relationship Management; Policy; Learning; Outcome or Result
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  • 14 Feb 2018
  • HBS Seminar

Ruomeng Cui, Emory University

  • 20 Sep 2016
  • First Look

September 20, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51619 forthcoming American Economic Journal: Applied Economics Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment By: Edelman,... View Details
Keywords: Sean Silverthorne
  • Web

Strategy - Doctoral

Typically, the first two years are spent on coursework, at the end of which students take a field exam, and then another three years on dissertation research and writing. The program requires a minimum of 13 semester long doctoral... View Details
  • Article

Megastudies Improve the Impact of Applied Behavioural Science

By: Katherine L. Milkman, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley V. Whillans, Jonathan Zinman and Angela L. Duckworth
Policy-makers are increasingly turning to behavioural science for insights about how to improve citizens’ decisions and outcomes. Typically, different scientists test different intervention ideas in different samples using different outcomes over different time... View Details
Keywords: Policy Making; Behavioral Science; Behavior; Change; Decision Making; Policy
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  • Web

Marketing - Doctoral

field exam, and then another three years on dissertation research and writing. The Marketing program draws on computer science, economics, behavioral science, and psychological methods to focus on marketing problems faced by the firm and... View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

prosocial behavior associated with licensing. The results of a laboratory experiment and a large field experiment converge to support our account. Read the paper:... View Details
Keywords: Sean Silverthorne
  • July 2022
  • Article

The Passionate Pygmalion Effect: Passionate Employees Attain Better Outcomes in Part Because of More Preferential Treatment by Others

By: Ke Wang, Erica R. Bailey and Jon M. Jachimowicz
Employees are increasingly exhorted to “pursue their passion” at work. Inherent in this call is the belief that passion will produce higher performance because it promotes intrapersonal processes that propel employees forward. Here, we suggest that the pervasiveness of... View Details
Keywords: Passion; Self-fufilling Prophecy; Lay Beliefs; Interpersonal Processes; Employees; Performance; Attitudes; Organizational Culture; Social Psychology
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  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

cheap energy, the choice might be between having some areas where we can't do much else and having large parts of the world where the quality of life is impeded." Wanted: General Managers Some students who take the course come from the oil patch, with prior View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 27 Nov 2017
  • Blog Post

Joining a Start-up: 10 Lessons Along the Way

Apeksha Kothari is a second-year student who spent her summer at www.RareCarat.com, a start-up that guides consumers on where to buy their diamond engagement ring. She will be heading back post-graduation as their Chief Operating Officer. Here, she reflects on her... View Details
Keywords: Entrepreneurship; Consumer Products / Retail
  • 14 Sep 2021
  • HBS Seminar

Dashun Wang, Northwestern

  • 28 Feb 2018
  • HBS Seminar

Kartik Hosanagar, Wharton, University of Pennsylvania

  • March 2013
  • Article

Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

By: Daniel M. Cable, Francesca Gino and Brad Staats
Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
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    Rational Habit Formation

    Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

    • 13 Feb 2024
    • Research & Ideas

    Breaking Through the Self-Doubt That Keeps Talented Women from Leading

    to draw more women to apply: Make it easier for candidates to know whether they are qualified. Instead of using vague language about the experience or skills candidates need in job postings, be more precise about expected qualifications.... View Details
    Keywords: by Kara Baskin
    • Research Summary

    Overview

    Pushing decision authority downward and increasing employee autonomy have become watchwords for the modern organization. Leaders of contemporary organizations view efforts to replace “command and control” systems with less-hierarchical approaches to organizing as... View Details
    Keywords: Formalization; Teams; Decentralization; Hierarchy; Organizational Design; Organizational Structure; Self-managing Organizations; Future Of Work; Flat Organization
    • 03 Jan 2007
    • First Look

    First Look: January 3, 2007

      Working PapersCan Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The pricing of health products in the... View Details
    Keywords: Sean Silverthorne
    • 05 Feb 2009
    • What Do You Think?

    Why Can’t We Figure Out How to Select Leaders?

    that these findings are important to the field of management is that all good leaders, among other things, teach as well as learn. It requires careful listening and responding, often to individual needs. I suspect that they apply the same... View Details
    Keywords: by Jim Heskett
    • Forthcoming
    • Article

    Improving Customer Compatibility with Tradeoff Transparency

    By: Ryan W. Buell and MoonSoo Choi
    Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
    Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
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