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  • 06 Mar 2007
  • Research & Ideas

New Advanced Browse Feature

We want your feedback on a new way for readers to "drill down" into HBS Working Knowledge articles. Called Advanced Browse, this capability allows you to search for articles that meet multiple criteria simultaneously. Let's say... View Details
  • 05 Apr 2016
  • First Look

April 5, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=49445 Performance Feedback in Competitive Product Development By: Gross, Daniel P. Abstract—Performance feedback is ubiquitous in competitive settings where new... View Details
Keywords: Sean Silverthlorne
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

Entrepreneur-in-Residence Eric Ries, lean start-up thinking entails launching as quickly as possible with a "minimum viable product," a bare-bones creation that includes just enough features to allow for useful feedback from... View Details
Keywords: by Carmen Nobel; Financial Services
  • 18 Aug 2014
  • Research & Ideas

Have a Better Idea To Improve Health Care?

system, while 20 percent felt "strongly negative." The feedback resulted in a call to arms, a report that detailed five imperatives to improve the situation. Among these imperatives: the need to integrate newly developed approaches into... View Details
Keywords: by Carmen Nobel; Health
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

were worse in quality, scoring 25 percent lower, on average. That makes sense, Koning says. Introverts are generally more thoughtful and analytical but less likely to share information with others. That lack of feedback can sow doubt in... View Details
Keywords: by Michael Blanding
  • 09 Jan 2013
  • Sharpening Your Skills

Sharpening Your Skills: Understanding Customers

Customer Feedback Not on elBulli's Menu At its height, Chef Ferran Adrià's elBulli restaurant may have been the most popular in the world, but why? In professor Michael Norton's course, students learn about marketing from a business owner... View Details
Keywords: Re: Multiple Faculty
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

lead to greater brand loyalty, justifying today's massive expenditures to preserve brands. The other view is that the quality of Internet "technologies," such as search and feedback mechanisms, is improving faster than the... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 26 Mar 2008
  • Sharpening Your Skills

Sharpening Your Skills: Disaster!

understand at which points you will receive feedback on progress. Can Leaders Anticipate Disaster? Planning for Surprises A company doesn't need a crystal ball to see impending disasters. Leaders can foresee and avoid predictable... View Details
  • 31 May 2017
  • Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

famous fast-food formula for the local market. Customer Feedback Not on elBulli’s Menu The world is beating a path to Chef Ferran Adrià's door at elBulli, but why? In professor Michael Norton's course, students learn about marketing from... View Details
Keywords: by Sean Silverthorne; Food & Beverage
  • 15 Nov 2011
  • First Look

First Look: November 15

Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

formal approach to managing people—instituting regular meetings, setting goals consistently, and providing frequent feedback to employees—grew 28% larger and were 10 percentage points less likely to fail than those who got advice from... View Details
Keywords: Dina Gerdeman
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
  • 30 Jan 2006
  • HBS Case

The Case of the Mystery Writer’s Brand

agree that Patterson needs to broaden his reader base, and that the publishing industry should get away from the agricultural or "broadcast" mode of marketing, which provides little feedback on what works and what doesn't. But... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing
  • 09 Feb 2012
  • Sharpening Your Skills

Sharpening Your Skills: Online Marketing

retailer-initiated feedback loops. Retailers should ask themselves, How do I create a partnership with the consumer? Data collected from these programs can help merchants make smarter decisions on everything from where to open a new store... View Details
Keywords: Re: Multiple Faculty; Technology
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

experiences as to which were the most useful to adopt moving forward. Unfortunately, it turned out that NASA had what might be called a "learning disorder." Q: So, what went wrong with FBC? A: The first problem lay in NASA's desire to push the envelope with... View Details
Keywords: by Sean Silverthorne
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

of the AMP experience." Applicants are generally 3 to 5 years away from achieving the rank of CEO or its equivalent, and they must be endorsed and sponsored by their company's highest levels of management. Every Friday, participants gather for a View Details
Keywords: by Julia Hanna; Education
  • 06 Mar 2017
  • Research & Ideas

Why Comparing Apples to Apples Online Leads To More Fruitful Sales

perceived as more similar. Karmarkar says online retailers are likely to be just as surprised as she was about how strongly the category makeup of online displays affects sales. “I’ve already gotten some good feedback from people in the... View Details
Keywords: by Dina Gerdeman; Retail; Advertising
  • 05 Feb 2015
  • Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

the business the new executive is entering. The coach is responsible for meeting regularly with the newcomer, explaining expectations, serving as a sounding board for any issues that may arise, providing feedback and guidance, and... View Details
Keywords: Re: Dorothy A. Leonard; Banking
  • 28 Oct 2024
  • Op-Ed

Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

Like: Election 2024: Why Demographics Won't Predict the Next President Election 2024: What's at Stake for Business and the Workplace? How Politics Drives Business Decisions in a Polarized Nation Feedback or ideas to share? Email the... View Details
Keywords: by Richard Calvo, Vincent Pons, and Jesse M. Shapiro
  • 17 Nov 2014
  • Lessons from the Classroom

Managing the Family Business: Are Optimists or Pessimists Better Leaders?

solve problems cooperatively, and are more likely to seek help in difficult situations. They make good spouses. People with optimistic spouses were healthier in a 2014 study by researchers at the University of Michigan.1 To energize an optimist, positive View Details
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