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- All HBS Web
(893)
- News (134)
- Research (662)
- Multimedia (3)
- Faculty Publications (233)
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- 03 Nov 2009
- First Look
First Look: Nov. 3
daily reported incidents of major crimes in twelve U.S. cities reveals an increase in crime over the course of monthly welfare payment cycles. This increase reflects an increase in crimes that are likely to have a direct financial View Details
Keywords: Martha Lagace
- 22 Sep 2003
- Research & Ideas
How Businesses Can Respond to AIDS
2002, according to UNAIDS, the Joint United Nations Program on HIV/AIDS Recognizing The Threat What should responsible organizations do to counter the epidemic for their employees and their business? For a start, they must pool knowledge... View Details
Keywords: by Martha Lagace
- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
- 13 Mar 2018
- First Look
March 13, 2018
import-intensive. Motivated by these facts, we build a dynamic model in which real depreciations raise the cost of importing intermediates but increase demand and the profitability to engage in exports and R&D, thereby relaxing... View Details
Keywords: Sean Silverthorne
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
Employee theft and fraud: $600 billion. "The costs to business and society are striking," she said. Gino, an associate professor and behavioral economist at HBS, studies ethical decision making and the psychology of moral... View Details
- 22 Oct 2013
- First Look
First Look: October 22
Publications August 2013 PLoS ONE Prosocial Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Elizabeth W. Dunn, Michael I. Norton, and Jordi Quoidbach Abstract—In three field studies, we... View Details
Keywords: Sean Silverthorne
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
take greater responsibility for maintaining their health. In the future they will have a health score, much like their credit score, that is based on well-established metrics that will motivate them to improve their health. Inevitably,... View Details
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
shares, I don't act like an owner, I need 20 million shares to get me over my motivational hurdle? When you have a company where practically all employees or professional View Details
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
employment rolls in the form of reduced enforcement? To test his theory, Heese gathered 30 years of data on publicly traded companies, classifying them by "employment intensity"—that is, the number of a firm's employees relative... View Details
Keywords: by Michael Blanding
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity Suffers When View Details
Keywords: by Sean Silverthorne
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
or even how much they will pay for an item. But they aren't very good at accessing where that value comes from, or how and when it is influenced by factors like store displays or brands.” Most humans are a little more complicated than rats, of course. But we are... View Details
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
violations to auditors of the same gender—thinking they may be more likely to be believed and less likely to be punished. Significantly, mixed-gender teams did no better than all-female teams in uncovering violations, meaning perhaps the male View Details
Keywords: by Michael Blanding
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
Even so, the executives brought the issue to Harvard Business School Professor Robin J. Ely. Eighteen months and more than 100 employee interviews later, Ely’s research team reached a conclusion that challenged steadfast beliefs about the... View Details
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54725 2018 The Oxford Handbook of Advice How the Other Half Thinks: The Psychology of Advising By: Blunden, Hayley, and Francesca Gino Abstract—This chapter integrates research on advice interactions, View Details
Keywords: Dina Gerdeman
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
ultimate measure of performance is total return to the investor. There is passing reference to the fact that, without new thinking, this philosophy can be tough on employees (and one might add communities). There is recognition that... View Details
Keywords: by James Heskett
- 04 Dec 2007
- First Look
First Look: December 4, 2007
shape standards, and promoting modularity. An Empirical Study of System Improvement by Frontline Employees in Hospital Units Author:A. L. Tucker Periodical:Manufacturing & Service Operations Management 9, no. 4 (fall 2007): 492-505... View Details
Keywords: Martha Lagace
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
fact, this redundant communication works to get projects completed quickly, according to new research by Harvard Business School professor Tsedal B. Neeley and Northwestern University's Paul M. Leonardi and Elizabeth M. Gerber. The Most Powerful Workplace View Details
Keywords: by Staff
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
framing alters perceptions of (in)completeness, making intermediate progress seem less complete. In turn, these feelings of incompleteness motivate people to persist until the pseudo-set has been fulfilled. Publisher's link:... View Details
Keywords: Carmen Nobel