Emotions - Publications - Faculty & Research

06 Jan 2014
Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

readers. They've connected with consumers' desire to be with others who are like themselves. The Swiss understood the importance of helping consumers build an emotional connection with their watches. My sense is that the same holds true... View Details

Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products

27 Jun 2019
Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

satisfied, invested in, and committed to their relationships than couples who don't bother with them, according to an April article in the Journal of the Association for Consumer Research, Rituals and Nuptials: The Emotional and... View Details

Keywords: by Dina Gerdeman

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

potential job, that you are an engaging listener with high emotional intelligence. Plus, the manager may like you more. “We don’t have many evidence-based prescriptions about what you can do to become more emotionally intelligent or to... View Details

Keywords: by Rachel Layne

01 Sep 2023
News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details

12 Mar 2021
News

My Favorite Case

important, as I was not yet in a major leadership position. I now have to manage a team of creatives and business professionals, and often their motivations and goals are misaligned. How to balance out their weightings in the company, and encourage them to collaborate... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

Porsche brand erode over time if it is not as strongly associated with masculinity as it has been in the past? Regardless of what the future holds, Avery believes that brand managers can learn important lessons from the emotional... View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

May 2011
Article

Can Nervous Nelly Negotiate? How Anxiety Causes Negotiators to Make Low First Offers, Exit Early, and Earn Less Profit

By: A.W. Brooks and M.E. Schweitzer

Negotiations trigger anxiety. Across four studies, we demonstrate that anxiety is harmful to negotiator performance. In our experiments, we induced either anxiety or neutral feelings and studied behavior in negotiation and continuous shrinking-pie tasks. Compared to... View Details

Keywords: Behavior; Negotiation Participants; Outcome or Result; Emotions

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11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

campus are state of the art. It's a very cozy environment and the emotional support makes the experience so much less daunting and lonely. It's true that business school is very busy, but I think it's still a lot easier than juggling... View Details

01 Mar 2010
News

John Crowley’s Extraordinary Measures

two youngest children, who were born with a rare and often fatal neuromuscular disorder. Watching its production was, alternately, an unreal, thrilling, and deeply emotional experience for the Crowley family. Less than a year after... View Details

Keywords: Sarah Auerbach; Ambulatory Health Care Services; Health, Social Assistance; Motion Picture and Sound Recording Industries; Information

November 2002
Compilation

Four Principles of Biomedical Ethics: Definitions and Examples

By: Sandra J. Sucher

Introduces four principles of biomedical ethics, excerpted from Principles of Biomedical Ethics, Tom L. Beauchamp and James F. Childress (Oxford University Press, 2001). The principles provide a conceptual framework for the analysis and resolution of moral problems... View Details

Keywords: Framework; Moral Sensibility; Health Care and Treatment; Distribution; Problems and Challenges; Research; Emotions; Management Analysis, Tools, and Techniques; Pharmaceutical Industry; Health Industry

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18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

over others. With Armstrong's great wealth, he was able to put together a much more sophisticated doping operation than less successful cyclists. By contrast, Armstrong's teammate Tyler Hamilton made no such excuses when he testified two years earlier to a federal... View Details

Keywords: by Michael Blanding; Sports

26 Sep 2023
Blog Post

HBS Latino Student Association Spotlight: Francesco Rossi (MBA 2024)

within their souls. Being Latino means passionately embracing our beliefs. It signifies a willingness to express our emotions openly and a lack of fear when it comes to vulnerability. We understand that a culture of support is crucial for... View Details

Blog

Is AI Coming for Your Job?

these tasks will enable knowledge workers to concentrate on value-adding activities where human expertise is indispensable, such as interpreting context and nuance, exercising emotional intelligence, addressing moral and ethical... View Details

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Organizational Leadership? + – In Leadership Principles, the 360-dgree assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by Korn Ferry. The assessment provides insight into core... View Details

04 Feb 2022
Blog Post

Learning from the Entrepreneurs-in-Residence as a Harvard MS/MBA Student

by going beyond quantitative measures to incorporate an emotional dimension. When I spoke with Matt Salzberg he explained the importance of seeking and interpreting feedback. Matt said that Blue Apron was born out of the thesis that every... View Details

Web

Ludcke House | About

causes. In 1991, the couple established the Ludcke Foundation, which supports organizations that provide resources and services to children and families, with an emphasis on physical and emotional health, education, and social... View Details

23 May 2024
News

HBS After October 7

On Friday, May 17, 2024, Dean Srikant Datar, HBS Alumni Board President Andreas Stavropoulos (MBA 1997), and members of the School’s leadership held an online forum for alumni to learn more about the School’s activities and actions since October 7, 2023. Stavropoulos... View Details

26 May 2016
News

Mary Callahan Erdoes, MBA 1993

without the notion of EQ and IQ coming up. Erdoes is someone who has both emotional and intellectual intelligence—in spades. The combination of compassion and analytical skills serves her well as she blazes a trail in the upper echelons... View Details

Keywords: Susan Young; Monetary Authorities-Central Bank; Finance

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

impactful product. Personally, I learned the immense emotional resilience that is required to work in this ecosystem – change horizons are long, traditional startup benchmarks for scale must be rethought, and interventions require immense... View Details

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

Professor Julian Zlatev found that verbally acknowledging other people’s emotions, particularly their negative ones, builds trust. In one of the studies, participants who commented on negative emotions were rated up to 20 percent more... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

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