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Show Results For
- All HBS Web
(1,111)
- People (6)
- News (234)
- Research (708)
- Events (1)
- Multimedia (2)
- Faculty Publications (174)
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- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
reframing issues or setting up confidence-building mechanisms. The ability to foster productive working relationships is another key to managing conflict. Such relationships act as a kind of psychological buffer during difficult times. As... View Details
Keywords: by Michael Watkins
- 05 Jun 2007
- First Look
First Look: June 5, 2007
change in the information set for employees when the incentives and decision rights remain unchanged. Also examines the tradeoffs front-line employees face as they divide their efforts between reaching new customers and increasing the... View Details
Keywords: Martha Lagace
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
results of the poll. Sounds like terrific results So, near the end of a particularly long and difficult mission, where the crew and scientists want to draw particular attention among school children to findings, they should simply paint a... View Details
- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
denial? Because it is often easier, "safer," and more profitable in the short run, and more comfortable than confronting a problem, a poor decision made by a superior, a difficult personnel... View Details
Keywords: by Jim Heskett
- 15 Aug 2006
- First Look
First Look: August 15, 2006
joint decision of holding sovereign debt and reserves, we construct a stochastic dynamic equilibrium model calibrated to a sample of emerging markets. We obtain that the optimal policy is not to hold reserves at all. This finding is... View Details
Keywords: Sean Silverthorne
- 19 Aug 2008
- First Look
First Look: August 19, 2008
Author:Noel Watson Abstract In this paper we propose a perceptions framework for categorizing a range of inventory decision making that can be employed in a single-stage supply chain. We take the existence of a wide range of inventory... View Details
Keywords: Sean Silverthorne
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
a staff meeting at which all the department chairs were present, one chief—who had remained silent—sent an e-mail to Levy complaining about a decision made during the meeting. The e-mail copied the other chiefs as well as the chairman of... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
have been experimenting with integrated project delivery—a collaborative process that involves unprecedented teamwork and shared decision making throughout a design and building project. A number of companies are developing... View Details
- 22 Mar 2011
- First Look
First Look: March 22
Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational Behavior and Human View Details
Keywords: Sean Silverthorne
- 21 Jul 2009
- First Look
First Look: July 21
practitioners. Researchers have built upon the work in behavioral decision theory, examining the ways in which negotiators may deviate from rationality. The 1990s brought a renewed interest in social factors, as work on social... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
extraordinarily difficult to transfer to other operations. We'll look at why that is so and extract some of the ideas that may be adapted for use in other operations. We will also look at AT&T's Universal credit card business, which... View Details
Keywords: by Staff
- 06 Jan 2021
- Research & Ideas
Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine
with the convenience of an on-site facility, some busy Google employees found it difficult to stay active. Academic literature would suggest that they just needed the right cues and environment to help them establish a habit they would... View Details
Keywords: by Danielle Kost
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Harker, "it sometimes proves difficult to justify additional investment into an entity that is typically thought of as a cost center." An organization that cares about its customers also cares about its employees, and... View Details
- 31 Oct 2006
- HBS Case
Governing Sumida Corporation
traditional governance system and the U.S.-inspired committee system. Believing that Sumida's future was limited if it followed the status quo, Yawata presses ahead with his decision to adopt the U.S. model. The case details the... View Details
- 23 Nov 1999
- Research & Ideas
Bringing the Environment Down to Earth
Treating environmental issues as business problems sounds straightforward, but it's not easy. The following assumptions, all of which are common in business thinking, make it difficult to reframe the issues. Environmental problems are,... View Details
Keywords: by Forest Reinhardt
- 17 Apr 2012
- First Look
First Look: April 17
Dimensional Fund Advisors (DFA)'s decision to enter the retirement market with their new "Dimensional Managed DC" product, a complete retirement solution that aimed to provide investors with what they really wanted: the same... View Details
Keywords: Carmen Nobel
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
practicing harder and working harder. (The example was shared of the University of Connecticut's women's basketball team, which has its starters practice not against five other players, but against eight, to simulate the most difficult... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
fuel, (2) they equate cost with quality, turning the idea of rational markets upside down, (3) individuals' decisions regarding wellness affect the rest of us, (4) rationing is necessary but difficult to... View Details
- 16 Feb 2012
- Op-Ed
Nitin Nohria: Why US Competitiveness Matters
economic inequality worrisome. They see that US corporations are skittish about making investments in a time of uncertainty about government policy, taxes, and regulations. They hear too many American CEOs talk about choosing to postpone View Details
Keywords: by Nitin Nohria
- 14 Jun 2011
- First Look
First Look: June 14
gold-mining company, and to arrive at a decision (whether Wellfleet should accept it or not). At the same time, students will learn that gray-area risk decisions and, in particular, risk-adjusted performance... View Details
Keywords: Sean Silverthorne