Design thinking - Publications - Faculty & Research

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

less well-known dynamic of customer differentiation and its effect on the way businesses are structured and run is examined in a recent Harvard Business School working paper, "Organizational Design and Control across Multiple Markets: The... View Details

Keywords: by Julia Hanna; Retail

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Resources - Alumni

Professors Rory McDonald & Clayton Christensen Design Thinking & Innovation - Dean Srikant Datar Launching Tech Ventures - Professor Jeff Bussgang Negotiation Mastery - Professor Michael Wheeler KEY DATES... View Details

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

importance of architecture. This theme emerges at multiple levels—in the design of Microsoft's products, its platforms, and its intellectual property. At the product and platform level, the key idea is that in today's networked economy,... View Details

Keywords: by Sean Silverthorne

01 Jun 2002
News

Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

interact with different people and maintaining a strong knowledge of who you are.” Last year, in conjunction with the School's Nonprofit and Public Management Summer Fellowship Program, Dasgupta worked with Women's World Banking to design... View Details

Keywords: Julia Hanna; development; leadership; social issues; management; technology; Finance; Management, Scientific, and Technical Consulting Services; Professional Services

08 Apr 2019
Sharpening Your Skills

The Life of Luxury and How to Sell It

Aesthetics to Budding Business LeadersPauline Brown, a former top executive with French luxury goods conglomerate LVMH Moët Hennessy Louis Vuitton, teaches a course called The Business of Aesthetics. Stella McCartney Combines High Fashion with Environmental Values... View Details

Keywords: by Sean Silverthorne; Auto; Retail; Fashion

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

growth of competing companies or countries. Firms can also process and use unstructured data, such as text from documents. “There is so much data we can use,” Chung says. “For example, average temperature—you may think it has nothing to... View Details

Keywords: by Michael Blanding

22 May 2012
First Look

First Look: May 22

Carliss Baldwin, and John Rusnak Publication:In Design Structure Matrix Methods and Applications, edited by S.D. Eppinger and T.R. Browning. The MIT Press, forthcoming Abstract An abstract is unavailable at this time. Publisher's Link: View Details

Keywords: Sean Silverthorne

08 Feb 2024
Blog Post

African American Student Union Spotlight on Joint Degrees

to apply to 2+2 because it granted me the flexibility to try new things early in my career, while also allowing me to think strategically about how best to leverage my time at HBS. After working in the social impact space, I decided to... View Details

27 Mar 2017
Blog Post

Should Entrepreneurs Get an MBA?

from SoMa to Sand Hill Road. This weighed on me as I applied to and decided to matriculate at HBS. It is odd when you think about it: what better example could there be of herd-like thinking than suggesting... View Details

15 Jun 2021
News

Zone Defense

design a high-tech armored suit for a person when artificial intelligence could do the job with significantly less risk. “Why wouldn’t they just put in a computer to control the suit?” he wondered. “‘Good mission, but it sounds like a... View Details

Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

restaurants of gaming the system by stacking reviews by friends and family, or simply falling prey to a popularity contest by uninformed palates. "Given the evidence, I don't think many people would dispute Yelp's influence,"... View Details

Keywords: by Michael Blanding; Food & Beverage

04 Feb 2002
Research & Ideas

How a Juicy Brand Came Back to Life

My point here is not to disparage discipline or, indeed, the marketing professionals of Quaker Oats. Their failure with Snapple wasn't a matter of ineptitude or a bureaucratic tin ear. Nor do I think it was a case of a nimble upstart... View Details

Keywords: by John Deighton; Food & Beverage

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HBS - Financials | Supplemental Financial Information

offerings: Design Thinking and Innovation, Power and Influence for Positive Impact, and Sustainable Investing. Total HBS Online revenue amounted to 8 percent of the School’s total revenues in fiscal 2022,... View Details

01 Feb 2011
First Look

First Look: Feb. 1

I. Levine, 241-267. Cambridge University Press, 2010 An abstract is unavailable at this time. Publisher's Link: http://www.cambridge.org/gb/knowledge/isbn/item2708038/?site_locale=en_GB Organizational Sustainability: Organization Design... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

the innovation process (as Pete Clekurs pointed out). The park is designed to create fast-response product development by linking product designers to manufacturers in a way that minimizes the need to ship... View Details

Keywords: by James Heskett; Manufacturing

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

communications during the crisis, unless the product in question was specifically designed to help them with serious pandemic-related life challenges. Communications that were perceived to benefit the brand more than they benefited its... View Details

Keywords: by Sean Silverthorne

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

set of tasks be carried out by a small cadre of professionals to orchestrate the various strategy management processes for the executive team. The Office of Strategy Management has multiple roles and responsibilities. First, as an architect, the OSM View Details

Keywords: by Martha Lagace

26 Jun 2013
News

How a Trivial Pursuit Became a Significant Case

of designing and launching the TV Game was $50,000; revenues were $7.3 million. All this and more is detailed in a 1985 HBS case study, "R&R"—the name of Reiss's company—which was supervised by Professor Howard Stevenson (and prepared by... View Details

Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Miscellaneous Store Retailers; Retail Trade

05 Jul 2016
First Look

July 5, 2016

avoid approaches that could undermine one another (e.g., economic incentives crowding out intrinsic incentives). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51300 Notes on Developing a Strategy and Designing a Company... View Details