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Show Results For
- All HBS Web
(802)
- News (139)
- Research (521)
- Events (5)
- Multimedia (1)
- Faculty Publications (105)
- 16 Dec 2015
- Research & Ideas
What Happens When Zambian Schoolgirls Receive Negotiation Training
Girls Arise, an innovative negotiation skills training program designed specifically to help Sub-Saharan African women communicate effectively in high-pressure situations with complex power dynamics. “It is, in many ways, a typical... View Details
Keywords: Re: Kathleen L. McGinn
- 13 Apr 2010
- First Look
First Look: April 13
the largest financial services providers in the U.S., indicate that customer sensitivity to service time varies widely and predictably with observable market characteristics. In turn, we find evidence that local operating managers account... View Details
Keywords: Martha Lagace
- 26 Sep 2006
- First Look
First Look: September 26, 2006
School Case 806-073 Follows the growth of an entrepreneur from his early startup activities. As the company evolves from 1998 to 2005, looks at key decisions and turning points as AtHoc's strategy adapts in response to changing market environments, business... View Details
Keywords: Sean Silverthorne
- 26 Jan 2016
- First Look
January 26, 2016
from World War II Internment Firm Trade By: Cohen, Lauren, Umit Gurun, and Christopher J. Malloy Abstract—We demonstrate that simply by using the ethnic makeup surrounding a firm’s location, we can predict, on average, which trade links are valuable for firms. Using... View Details
Keywords: Sean Silverthorne
- Web
Program Policies - HBS Online
Have questions about our policies on learning requirements, accommodations, changing your program status (selecting a later course, withdrawals, refunds, deferrals), exceptions standards, or discounts? Start here! Certificate of Completion Requirements Program View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
driver of macroeconomic fluctuations. We first exposit that in the presence of Cobb-Douglas production functions and consumer preferences there is a specific pattern of economic transmission whereby demand-side shocks propagate upstream... View Details
Keywords: Sean Silverthorne
- 01 Sep 2021
- Blog Post
Investing in Career Switchers - Cyril Straughn-Turner & Invesco US
growing up in Atlanta, Delta was like a second home,” he shared. “I was also a big train geek as a kid, so I’ve always loved transportation, and I found there was a lot happening in terms of the future of mobility and the customer... View Details
Keywords: Real Estate
- 16 Sep 2008
- First Look
First Look: September 16, 2008
right industry and time to start new ventures. Entrepreneurs with demonstrated market timing skill are also more likely to outperform industry peers in their subsequent ventures. This is consistent with the view that if suppliers and View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
telecommunications technologies, particularly the Internet, which enabled entirely new ways to communicate with customers and suppliers, as well as internally. This was the era when everybody was developing new initiatives in B2C... View Details
Keywords: by Martha Lagace
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
people witness the luxury, they might want to upgrade, benefiting the cruise line,” he adds. “But it might also lead lower-fare customers to be more disgruntled and unhappy with their current experience. For an airline or cruise line,... View Details
- 14 Sep 2021
- Blog Post
How to Support Your Employees’ Career Development
Establish Transparent Paths to Success Another strategy Fitzpatrick recommends for employers is to be transparent around the skills employees need to progress. During her time managing teams at a leading multinational manufacturing corporation, Fitzpatrick recalled... View Details
Keywords: All Industries
- 19 Nov 2021
- Blog Post
Alumni Spotlight: Career Advice from Alums Working in Climate
around the world adapt and lead. Climate jobs have never more robust or exciting. From transportation to tech to agriculture, regardless of your experience, I’d encourage all MBAs to make climate a part of your next role." Nathan Nemon (MBA 2020), View Details
- 01 Dec 1997
- News
Banking on HBS
Senior Associate Dean of Executive Education W. Earl Sasser, Jr., who oversaw the formal development and implementation of EDP, calls it "the most ambitious customized executive education program the School has ever undertaken." The... View Details
Keywords: Garry Emmons
- 01 Oct 2021
- Blog Post
Alumni Spotlight: Career Advice from Alums Working in Climate
around the world adapt and lead. Climate jobs have never more robust or exciting. From transportation to tech to agriculture, regardless of your experience, I’d encourage all MBAs to make climate a part of your next role." Nathan Nemon (MBA 2020), View Details
- 14 Sep 2021
- Blog Post
How to Support Your Employees' Career Development
Establish Transparent Paths to Success Another strategy Fitzpatrick recommends for employers is to be transparent around the skills employees need to progress. During her time managing teams at a leading multinational manufacturing corporation, Fitzpatrick recalled... View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
is associated with higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers or customers with atypical demographic... View Details
Keywords: Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
areas, whereas midscale stores enter less populated, lower-income areas. We find positive causal brand effects for specific upscale and midscale stores, above and beyond market effects, but find negative causal brand effects for all... View Details
Keywords: Sean Silverthorne
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
or she will pay. The study, Consumer Protection In An Online World: An Analysis Of Occupational Licensing, is the first to look together at what consumers care about and the effects on demand and metrics of customer satisfaction. It is... View Details
- 21 Dec 2010
- First Look
First Look: December 21
http://www.isc.hbs.edu/pdf/Vietnam_Competitiveness_Report_2010_Eng.pdf Working PapersInside the Learning Curve: Customer-, Domain-, and Technology-Specific Learning in Outsourced Radiological Services Authors:Jonathan R. Clark, Robert S. Huckman, and Bradley R.... View Details
- 25 Oct 2016
- First Look
October 25, 2016
analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on View Details
Keywords: Sean Silverthorne