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- All HBS Web
(1,250)
- People (5)
- News (425)
- Research (584)
- Multimedia (6)
- Faculty Publications (126)
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- 06 Oct 2015
- First Look
October 6, 2015
and challenges created by digital technology and describe some of the most pressing policy issues. As digital technologies continue to gain in momentum and importance, it has become clear that digitization has features that do not fit... View Details
Keywords: Sean Silverthorne
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful... View Details
- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
that their leaders have a realistic, rational, and focused path to the future. 2. How well are we treating the people who are being laid off? Intuit’s blog is worth reading for the care it demonstrates for the feelings and well-being of... View Details
- 07 Dec 2010
- First Look
First Look: Dec. 7
win in the marketplace. This means channeling resources into the right efforts, striking a balance between innovation and control, and getting everyone to pull in the same direction. How do you accomplish all this? Continually ask the... View Details
Keywords: Sean Silverthorne
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
by author, album, or genre, and provides a better navigation experience. Digital encoding quality varies widely in p2p networks, but it has continued to improve over the years and in many cases surpasses that of iTunes. The process of... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service... View Details
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
Kenny: They also encouraged him to continue his education, which was highly unusual at that time, right? George: Well, certainly for a minister as well. I mean, if an African American was fortunate enough to get into medical school or law... View Details
- 21 Jan 2009
- First Look
First Look: January 21, 2009
http://www.hbs.edu/research/pdf/06-007.pdf Sweatshop Labor Is Wrong Unless the Jeans Are Cute: Motivated Moral Disengagement Authors:Neeru Paharia and Rohit Deshpandé Abstract While many consumers say they care about issues such as... View Details
Keywords: Martha Lagace
- 21 Oct 2008
- First Look
First Look: October 21, 2008
on an Emerging Field Authors:Sandeep Purao, Carliss Y. Baldwin, Alan Hevner, Veda C. Storey, Jan Pries-Heje, Brian Smith, and Ying Zhu Abstract The boundaries and contours of design sciences continue to undergo definition and refinement.... View Details
Keywords: Martha Lagace
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
aggressive short-term investors. These recommendations are closer to conventional wisdom on investing. Q: There's speculation the Fed will continue to raise rates in the year ahead. What are the implications of interest rate hikes on your... View Details
Keywords: by Ann Cullen
- 29 Mar 2016
- First Look
March 29, 2016
institution’s patient portal. Conclusions. As healthcare costs continue to rise in the United States and around the world, a value-based approach with explicit, transparently reported patient outcomes will not only create opportunities... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
Edelman, Benjamin, and Stephen M. Ryan Abstract—Every device connected to the global Internet needs a numeric identifier, an "Internet Protocol" address ("IP address"). The Internet's continued growth presents a... View Details
Keywords: Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
channel partners. Make no mistake: What we advocate in this book is not always easy. The analyses and processes we recommend are meant to be adaptive and continuous, and they are aimed at reaching the ultimate goal in steps, with the understanding that the goal itself... View Details
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
hospital fundraising efforts. An interview with a promising candidate, who is also a digital native, forces her to confront shifting attitudes toward issues of data and privacy across generations against the backdrop of continued... View Details
Keywords: Dina Gerdeman
- 27 Jan 2009
- First Look
First Look: January 27, 2009
Alejandro Ruzzier Abstract It is often argued that competition forces managers to make better choices, thus favoring managerial autonomy in decision making. I formalize and challenge this idea. Suppose that managers care about keeping... View Details
Keywords: Martha Lagace
- 21 Aug 2006
- Research & Ideas
How Europe Wrote the Rules of Global Finance
then clearly that process was slowed by the crises of the last decade. But it is a process that is continuing and may well for some time to come. If, however, we recognize that globalization is also built upon institutional foundations,... View Details
Keywords: by Ann Cullen
- 16 Dec 2011
- Research & Ideas
Reintroducing Intellectual Ambition to the Study of Business History
Business historians can profit from careful analyses of government and personal archives to reconstruct the early "start-up" phases of firms—and to uncover the role that other organizational forms, such as partnerships, played... View Details
Keywords: by Geoffrey Jones & Walter Friedman
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
history of the republic is off to a rockier start. What I teach my students is that great leaders—like Bill Gates, Andy Grove, and Steve Jobs—are fast learners, and they continue to invest in learning throughout their careers. Moreover,... View Details
Keywords: by Staff
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
- 01 Oct 2013
- First Look
First Look: October 1
reader/student introspection was end-of-chapter/cases Reflections. Also, we experimented with audio versions of book chapters in the classroom. We went on to continue Jim Barton's hero's journey in a second Harvard Business Press book... View Details
Keywords: Sean Silverthorne