Publications

15 Feb 2011
First Look

First Look: Feb. 15

sources. Recently, the insertion into this world of business models incorporating advanced management expertise have demonstrated that commercial success is possible while significantly improving access to these basic services for the... View Details

Keywords: Sean Silverthorne

04 Sep 2001
Research & Ideas

Governing the Family-Run Business

of family enterprise generates a mixture of business, family and ownership concerns that can make these systems emotionally charged environments for planning and problem solving. In these systems individuals must manage issues within and... View Details

Web

2023 Reunion Presentations - Alumni

Recording Leveraging HBS Online for Social Impact in the Education Sector Senior Lecturer Monique Burns Thompson (MBA 1993) + More Info – Less Info HBS and the Harvard Graduate School of Education have partnered to develop a multi-course leadership and View Details

Web

Leadership - Faculty & Research

; Management Succession ; Size ; Negotiation Offer ; Private Ownership ; Business and Shareholder Relations ; Trust ; Conflict of Interests ; Conflict View Details

March 2025
Teaching Plan

Wasabi Technologies (A) and (B)

By: N. Louis Shipley and Stacy Straaberg

Teaching Plan for HBS Case Nos. 823-021 and 825-035. Set in 2019, the “Wasabi Technologies (A)” case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts. Founder and CEO David Friend is ready to scale the... View Details

Keywords: Sales; Product Development; Growth and Development Strategy; Business Divisions; Business Strategy; Marketing Strategy; Distribution Channels; Information Technology Industry; United States; Massachusetts; Boston

February 1994 (Revised November 1994)
Case

Brinkerhoff International, Inc. (A)

Presents a study of two oil rigs and their team relationships within a context of dissension in lower management ranks and a president who is trying to expand the business in a changing economy. View Details

Keywords: Groups and Teams; Conflict and Resolution; Energy Sources; Mining Industry; Energy Industry

14 Jan 2022
Blog Post

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

sharing any work-related conflicts they may be facing. And managers should listen so they can better accommodate people’s individual circumstances when possible. Research has shown that encouraging those... View Details

Keywords: All Industries

November 2002 (Revised January 2004)
Case

Gary Rodkin at Pepsi-Cola North America (B)

By: David A. Thomas, Gina Carioggia and Ayesha Kanji

After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,... View Details

Keywords: Restructuring; Leadership; Brands and Branding; Problems and Challenges; Situation or Environment; Conflict Management; Alignment; Food and Beverage Industry; North America

October 2002 (Revised July 2003)
Case

Gary Rodkin at Pepsi-Cola North America (A)

By: David A. Thomas, Gina Carioggia and Ayesha Kanji

After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,... View Details

Keywords: Restructuring; Leadership; Brands and Branding; Problems and Challenges; Situation or Environment; Conflict Management; Alignment; Food and Beverage Industry; North America

23 Jan 2023
Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

crisis, delivering more accurate and relevant ratings for investors. The paper, published in Management Science, was coauthored by Sikochi, Samuel B. Bonsall IV and Karl A. Muller III of Penn State University; Kevin Koharki of Purdue... View Details

Keywords: by Ben Rand

25 Mar 2014
First Look

First Look: March 25

ties can lead to less timely investments. Further examination shows that the reduced timeliness of connected funds is driven by a reluctance to withdraw holdings prior to weak investee performance. We interpret this as agency conflicts... View Details

Keywords: Sean Silverthorne

Web

Skydeck - Alumni

Managing the Future of Work, Stephen Moret (MBA 2011) discusses the root causes of this trend—and what policymakers and the private sector can do to address it. How the Insurance Industry Can Weather the Storms Liberty Mutual CEO Tim... View Details

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

Edmondson, who chairs the Doctoral Programs and teaches in the Technology and Operations Management unit. "To cite one example, former HBS doctoral student Jim Detert and I interviewed some 200 people of all ranks and functions in a... View Details

Keywords: by Garry Emmons

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

navigate conflicts both external and internal. Today, more than ever, markets exert continual pressure on organizations to cut costs and return capital to the bottom line, but building value demands that much of that same capital be... View Details

Keywords: by Paul Michelman

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

successfully increase immigrants' political participation, even when they do not specifically target their communities and concerns. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53575 November 28, 2017 athenaInsight The No-excuses Way to View Details

Keywords: Carmen Nobel

June 2003 (Revised September 2004)
Exercise

The Pacific Sentinel: Role for Chris Coleman

By: Kathleen L. McGinn and Dina R. Pradel

A new publishing company has just purchased the Pacific Sentinel, a fictional West Coast newspaper. The new publisher is willing to invest $1 million in the future success of the paper and has asked the executive editor and advertising manager to develop a joint plan... View Details

Keywords: Negotiation; Conflict of Interests; Decision Making; Publishing Industry

2010
Other Unpublished Work

Why Takeover Vulnerability Matters to Debtholders

By: Joan Farre-Mensa

Recent work documents that firms that are more vulnerable to takeover have higher borrowing costs. This paper investigates the reasons behind this stylized fact. My results show that firms with few antitakeover defenses face a higher cost of debt because lenders are... View Details

Keywords: Acquisition; Borrowing and Debt; Cost; Equity; Banks and Banking; Investment Portfolio; Risk Management; Agreements and Arrangements; Business and Shareholder Relations; Conflict and Resolution