Publications

October 2022
Case

Volt Lines: Leading a B2B Service Provider through a Crisis (A)

By: Navid Mojir and Gamze Yucaoglu

Volt Lines was a next-generation transportation service in Istanbul, Turkey. The company was trying to disrupt the traditional corporate transportation market by developing software that allowed it to offer subscription-based transportation. Under the subscription... View Details

Keywords: Business To Business Marketing; B2B Marketing; B2B Pricing; Subscription Model; Crisis Marketing; Startup; Service Management; Information Technology; Transportation; COVID-19 Pandemic; Disruptive Innovation; Digital Platforms; Business Model; Price; Crisis Management; Opportunities; Transportation Industry; Technology Industry; Turkey

15 Jan 2007
Research & Ideas

The Business of Free Software

How much of your product do you share? Does your business model extract value from a core product or a portfolio of complementary products?" Most academic research has focused on individual... View Details

Keywords: by Julia Hanna; Computer

Web

Accelerating Solutions - Business & Environment

well as the challenges. Highlights Video Full Panel Video Beyond Business as Usual: Climate Disruptors HBS curated a group of founders, innovators and entrepreneurs who are reinventing business View Details

05 Jul 2011
News

The Business of Champions

on what useful business lessons can be drawn from sports. OK, let’s drop the puck and get things going: The Bruins are an organization that’s wanted to win for decades. But for one reason or another, they’ve come up short since the 1970s.... View Details

Keywords: Garry Emmons; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

2010
Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details

Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas

SSRN

December 1998
Article

Entrepreneurs and Business Performance in Nineteenth Century France

By: Tom Nicholas, Elisa Boccaletti and James Foreman-Peck

A popular explanation for the supposed "delayed industrialisation" of the nineteenth century French economy has been the inappropriate attitudes and actions of the managerial classes and family firms. To address these claims we model the supply and demand for... View Details

Keywords: Entrepreneurship; Performance; Economy; Management; Success; Opportunities; Management Analysis, Tools, and Techniques; Saving; Higher Education; Training; Demand and Consumers; France

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16 Feb 2022
News

Holding Business to Account

realized, and they had a say in how a company ran and the ability to influence everything from labor practices to environmental policies. It would be years before the model Aiyer envisioned would be christened “impact investing,” but she... View Details

Web

Business & Environment - Faculty & Research

Responsible Investments That Make Firms More Profitable By: George Serafeim Article Transition to Clean Technology By: Daron Acemoglu, Ufuk Akcigit, Douglas Hanley and William R. Kerr We develop a microeconomic model of endogenous growth... View Details

June 2012
Case

Innovating at AT&T: Partnering to Lead the Broadband Revolution

By: Lynda M. Applegate, Phillip Andrews and Kerry Herman

In 2010, the U.S. retail market value for next-generation non-handset wirelessly-enabled devices was just over $1 billion. By 2011 it had grown 1,141% to $13.2 billion and was forecast to reach $24.7 billion in 2015. At the same time, user demand for data was surging... View Details

Keywords: Innovation ＆ Entrepreneurship; Team Leadership; Emerging Technologies; Business Models; Business To Business; Corporate Vision; Growth Strategy; Corporate Culture; Innovation and Invention; Corporate Entrepreneurship; Partners and Partnerships; Leadership; Mobile and Wireless Technology; Growth and Development Strategy; Globalized Firms and Management; Business Model; Technology Industry; United States

May 2010
Case

CEIBS: A Global Business School Made in China

By: John A. Quelch

In 2009, just 15 years after it was founded, the China Europe International Business School (CEIBS) has achieved the remarkable 8th position in the Financial Times Global MBA rankings. The case describes the short history of the school and the reasons for its success.... View Details

Keywords: Product Positioning; Quality; Business History; Competitive Advantage; Business Education; Global Strategy; Growth and Development Strategy; Education Industry; China

15 Jan 2020
News

The Business of Access

position at San Mateo–based Shelter Network, which needed her skills to research and implement its merger with another homelessness service provider, InnVision, in Santa Clara. InnVision’s business model was... View Details

Keywords: Maureen Harmon

29 Jan 2021
News

Holding Business to Account

competitors had recently been forced to pay a record $108 million to settle a class action suit brought by female employees who had been denied advancement opportunities. Aiyer wanted to know what Albertsons was doing to avoid this costly View Details

22 Sep 2003
Research & Ideas

How Businesses Can Respond to AIDS

same battle, participants said. While it is no simple matter to create collaborative relationships for treating disease among workforces, other partnership models unrelated to HIV/AIDS may provide ideas, inspiration, or red flags. The... View Details

Keywords: by Martha Lagace

January–February 2018
Article

Some Customers Would Rather Leave Without Saying Goodbye

By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie

We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details

Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior

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19 Mar 2007
Research & Ideas

Handicapping the Best Countries for Business

middle," as Professor Michael Porter terms it. That is, China and India are taking all the businesses (manufacturing and services) on the low end (as their GDPs/capita and wages are lower) while they really don't View Details

Keywords: by Sean Silverthorne

January 2024
Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details

Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry