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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these five attributes allows not only... View Details
Keywords: Martha Lagace
  • October 2000 (Revised March 2001)
  • Case

BizRate.com

By: Youngme E. Moon
BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details
Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry
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  • 27 Nov 2017
  • Research & Ideas

Beware the Lasting Impression of a 'Temporary' Selfie

social channels before hiring candidates. “These temporary-sharing technologies are supposed to solve this problem of the internet never forgetting,” says Leslie K. John, the Marvin Bower Associate Professor at Harvard Business School,... View Details
Keywords: by Rachel Layne
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

not just because it’s ‘free.’ You’ve left completely unaddressed the key point that many, many companies use other MS products, particularly Outlook/Exchange email, and that using Teams simplifies the IT and business management of... View Details
Keywords: by Danielle Kost
  • 03 Jan 2018
  • Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

Gerdeman's story The Manager in Red Sneakers. 2. Resolution: Work harder to meet the demands of a job where you’ve been failing to shine. Tip: Ask yourself whether the problem is actually the job, not you. Today’s jobs are expanding in... View Details
Keywords: by Carmen Nobel
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

  Publications June 2015 Review of Accounting Studies Speaking of the Short-Term: Disclosure Horizon and Managerial Myopia By: Brochet, Francois, Maria Loumioti, and George Serafeim Abstract—We study conference calls as a voluntary disclosure View Details
Keywords: Sean Silverthorne
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

In the six-year history of Harvard Business School's Working Knowledge, some types of articles have always been popular with our readers. Want to generate a lot of reader buzz? Then write about negotiation strategy, managing IT,... View Details
Keywords: by Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

multiple channels can facilitate collective action via redundancy, the sending of the same message along multiple paths or else repeatedly along the same path (Chwe, 1995 and De Jaegher, 2011). This paper offers another explanation for... View Details
Keywords: Carmen Nobel
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

measures of instability and of financial development. Overall, the results indicate the existence of an important channel running from structural inequality to political instability, principally in nondemocratic settings, and then to... View Details
Keywords: Sean Silverthorne
  • September 2002
  • Case

Abercrombie & Kent

By: Frances X. Frei, Brian Corbett, Mark Partin and Daniel Rethazy
Describes Abercrombie & Kent, the outdoor adventure company that has provided services throughout the entire history of the outdoor adventure industry. Provides an opportunity to learn how the company successfully grown into a premier player in the industry by adapting... View Details
Keywords: History; Financial Management; Activity Based Costing and Management; Service Operations; Marketing Reference Programs; Product Development; Business Growth and Maturation; Balance and Stability; Marketing Channels; Transportation; Growth and Development Strategy; Travel Industry
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  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

while hiring and assigning conventional managers to deal with more familiar and common tasks and goals.” “The right question is therefore not the amount of ‘rebel talent’ but how to focus it on the right causes.” Grace was more cautious.... View Details
Keywords: by James Heskett
  • 02 Aug 2016
  • First Look

August 2, 2016

source of information about managerial ability and effort, and (3) before implementation of Sarbanes-Oxley made opportunistic earnings management more challenging. Our evidence highlights a novel channel... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2016
  • First Look

April 5, 2016

paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50873 Economic Uncertainty and Earnings Management By: Stein, Luke C.D., and Charles C.Y. Wang Abstract—In the presence of managerial short-termism and asymmetric information about... View Details
Keywords: Sean Silverthlorne
  • 21 Feb 2007
  • Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

are the greatest drivers of wealth creation, there needs to be a way to bring their capabilities and resources to those countries and regions where they are now absent. It is also essential to minimize the risk, make their investment profitable, View Details
Keywords: by George C. Lodge & Craig Wilson
  • 10 Nov 2015
  • First Look

November 10, 2015

Online Advertising By: Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract—As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

spatial—that would normally separate them from their employees. They do so by cultivating the art of listening to people at all levels of their organization, and by learning to talk with those people in ways that are personal, honest, and authentic. Conversational... View Details
Keywords: Re: Boris Groysberg
  • 19 May 2008
  • Research & Ideas

Connecting School Ties and Stock Recommendations

Christopher J. Malloy, along with University of Chicago colleague Andrea Frazzini, investigated the ties between more than 1,800 sell-side analysts and the management of public firms, and the subsequent performance of stock... View Details
Keywords: by Martha Lagace; Financial Services
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

fulfillment of community needs. (Of course, Friedman's formulation leaves the manager with two problems: the sum of consumer desires does not necessarily equal community need, and many—perhaps most—governments to not define or fulfill... View Details
Keywords: by Cynthia Churchwell
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 21 Apr 2015
  • First Look

First Look: April 21

society as a whole. Publisher's link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118646983.html April 2015 Management Science Private Equity and Industry Performance By: Bernstein, Shai, Josh Lerner, Morten Sorensen, and Per... View Details
Keywords: Carmen Nobel & Sean Silverthorne

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